Palazzo Rocchi - Residenza D'Epoca
Top rated by guests





8.8Excellent
(821 Ratings)
"Comfortable room and helpful staff"
Verified guestDon't miss out! Price and availability may change
4-Star Bed & Breakfast
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Palazzo Rocchi - Residenza D'Epoca is a guest house in the heart of Lucca's historic center, 1640 feet from Lucca Train Station.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(821 Ratings)
"Comfortable room and helpful staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Comfortable room and helpful staff
9.0 / 10.0
We loved it here - beautiful, well-maintained palazzo - full of character and charm. Our suite was stunning and the staff were so helpful. The location was perfect - super central.
Our suite was a little cold to start with but the staff quickly provided extra blankets and a heater.
10.0 / 10.0
Palazzo Rocci is not just a hotel, it's like a home with a family( called staff)
If you're looking for true old Italy, this is the place! My suite was beautifully designed, bed soooo comfy, breakfasts different and delicious each day!
If you need help with sites and great restaurants, ask ELIZABETH, she is a darling and Alexandera is a doll that will try to help you out if needed.
You CANNOT get a better location than this!!! It's close to the best shops, great restaurants, bus station and train station. If you want a great taxi service( very reasonably priced - ASK ELIZABETH!!
I highly recommend this hotel and I WILL BE BACK!
ZERO
4.0 / 10.0
Location good apart from busy noisy weekend night
We both got bitten by bed bugs. I had 3 on my face one on leg and one on arm.
My friend had several on face and arms
10.0 / 10.0
Central location, beautiful well cared for historic property. Staff more than helpful.
Nothing to change it was great
7.0 / 10.0
Great location close to Duomo
You had walk over to the main hotel reception to leave your room keys.
10.0 / 10.0
Really spacious room
Decor proper Italian style
Gave us a free upgrade
Super friendly staff
Great location
Nothing!
9.0 / 10.0
Charming, quirky hotel right in the centre of Lucca. The staff were lovely- very helpful, and the breakfasts were fantastic.
The lights on the main building staircase would go off when we were between floors!
9.0 / 10.0
Great location. Very authentic accommodation
The reception staff were very helpful but not all spoke good English.
8.0 / 10.0
Location ,staff,history
General maintenance needed - electric lamp switches in room, heating controls, loose wc flush, no plug in sink, loose shower cubicle doors
10.0 / 10.0
Clean, comfortable, spacious. Nice Italian breakfast. Walk to train and bus. Lots of great restaurants and shopping close by. I would not hesitate to recommend to friends and family.
FYI - there is an elevator but you will also have a few steps you need to negotiate.
10.0 / 10.0
Beautiful property in a great location. We had a fantastic room where we had breakfast served as well. The staff are lovely and so kind. We were given great restaurant tips and taxi numbers in the build up to our stay. 10/10!
Nothing
10.0 / 10.0
the property was centrally located and very convenient. it was a beautiful building and the rooms were lovely and very clean
property was easy to get to and centrally located
10.0 / 10.0
Very centrally located. Comfortable and good size room. Charming common area/breakfast room. Staff very eager to help. Very central location.
10.0 / 10.0
Breakfast was set up in room. So many options and all were delicious
Nothing. Everything was exceptional
10.0 / 10.0
Our stay was amazing! The staff , especially Elizabeth was so knowledgeable about the internet, WiFi and helped me navigate telephone numbers and all things we needed. She was anmazing and is a credit to your hotel staff. We had some drinks from the fully stocked bar and the breakfasts were amazing with all homemade food and breads! The cappuccino was delicious! The room was spacious and it was like staying in a medieval castle. Hand painted walls and ceilings were beautiful. The bathroom was large and spacious and there was a sitting area with a table and chairs and a safe with fridge and coffee and hot water makers along with a Nepresso type coffee maker. Could not have asked for a better visit. It was located right in the middle of St Michael’s Square in the heart of Lucca! I would rate this a five star experience! Bella!
Nothing! Everything was fantastic!❣️
9.0 / 10.0
Perfect location, fabulous roof top terrace with views across Lucca
All the staff were lovely and friendly
The property was also able to cater for my dietary needs (with advance notice).
WiFi didn’t work in our room
6.0 / 10.0
The location
The breakfast was not good- the worst café latte I have every had in Europe
Expensive for what it was
10.0 / 10.0
Thought I was a king living in a palace for a few days. Staff attentive and extremely accommodating. Clean and tasteful decor
Hey when does anyone get to stay accommodation that’s hundred years old ?
It’s a treat to have been allowed to share.
10.0 / 10.0
Beautiful both room, location and reception
Nothing
10.0 / 10.0
Everything was fabulous. The room was exceptional, we were upgraded to a suite, which was incredible. Lovely staff, personal attention, great breakfast and the location was right in the centre of Lucca. Couldn’t ask for better.
Nothing.
9.0 / 10.0
Spacious comfort room. Wonderful view. Wonderful staff. Felt homely.
10.0 / 10.0
two adults and two kids, the staff was so friendly, the unit was a huge 2 bedroom apartment in the middle of the square. Breakfast was nice, it wasn't a buffet but a pre fixe type of sit down breakfast, but very nice way to start the day.
parking and lugging the bags from the car, which was partially our fault because we last minute booked and started driving in before getting the full instructions. the walk from the car to the hotel was about 10 minutes. Wouldn't bring heavy suitcases if you can help it.
7.0 / 10.0
The extraordinary ceiling and general super high quality . Staff welcoming. Great view and location .
Breakfast was presented with no choice at all and was too sweet for our taste. Iced croissants , sweetened yoghurt, rice crispies, not too fresh bread and mortadella and a small bowl of chopped fruit. Espresso very good though
9.0 / 10.0
Great central location, lovely staff, good breakfast.
Could be noisy as the rooms are next to a busy Piazza
10.0 / 10.0
Staff were awesome. All 3 ladies we dealt with were very nice and accomodating.
The elevator was great. Walked the stairs on our first arrival as I wasn’t sure what floor we were on.
Breakfast was quite nice.
I’d like better security on the rooms. Both rooms just had a plane old fashion key, but the suite had double doors that could be opened from the outside without a key. The bolt lock should be on the inside.
10.0 / 10.0
Special little hotel - best location in Lucca
8.0 / 10.0
The central location was great. The staff are very friendly and helpful and the breakfast/sitting room was very impressive.
Bedroom was ok. Very comfortable and had all the amenities but shower was a bit basic and no daily top ups of water etc. Breakfasts were a bit random. You got given what they wanted to give you. We had scrambled eggs on toast one morning, simply put in front of us. It was lovely but we didn’t have a choice.
10.0 / 10.0
Beautiful decorations. Homey and spacious. Felt like we had our own apartment with staff. Everyone was very attentive and met all our needs. Breakfast was yummy. Perfect location.
Only complaint would be the mattress was very thin and not comfortable. Also feels uncomfortable to use bedspread. Not knowing if it Was washed in-between clients? Or not? Would always prefer clean fresh sheets.
Everything was perfect. Was cloths are used in the US. Here not.
10.0 / 10.0
Great location
No shade on the terrace.
9.0 / 10.0
Beautiful stay with amazing staff
I can’t thank the staff including Carlotta and her colleague who supported us when we got caught in the train strikes on Friday so didn’t arrive until after 10 pm
They kept in contact and stayed up late as our final train was cancelled and we had to get a taxi from Pisa
Thanks
9.0 / 10.0
Genuine and comfy
This may be an Italian thing, but we haven’t found a feather bead pillow yet and we’ve been to several lovely Palazzos. Perhaps it’s more a Sud Tyrol thing?
We loved Palazzo Rocchi regardless (and I travel with my own pillow just to be safe). 😌
10.0 / 10.0
The staff were very attentive to every detail! Our room’s hot water did not work and they changed our room to their most beautiful room!
The comfortable beds and spacious rooms! The staff were courteous and helpful! The location was in the historic city center!
10.0 / 10.0
Our accommodations on the Piano Nobile of an old Palazzo were very comfortable and lovely to return to after walking around Lucca. Breakfast was very good and beautifully served. I loved the elegant breakfast/sitting room. The staff was exceptionally welcoming. They helped us buy tickets for the Puccini concert and made us dinner reservations.
1.0 / 10.0
The entire experience at Plazza Rocchi was excellent—until breakfast. It was, without a doubt, the worst breakfast one could imagine in Italy. Expectations were high given the quality of the property itself, but what we received was completely disappointing.
There were some baffling decisions: two people were served three half eggs—why three? Why not two or four? We received five slices of baguette for two people—what logic lies behind that?
The coffee was awful, coming from an automated machine. How is it acceptable to serve bad coffee in Italy?
We were promised fresh pastries from a local bakery, yet we were given the cheapest supermarket cookies.
To conclude: it’s better to serve no breakfast at all than to offer such a poor one.
10.0 / 10.0
This hotel in the town of Lucca is a fairytale palace. Its central location was excellent, our room was beautiful and the fresh breakfast served every day was incredible, always using local delicacies. The staff are very friendly and accommodating, nothing was too much trouble. I’d recommend staying here and would
certainly go back next time we go to Lucca.
10.0 / 10.0
the perfect package. Incredibly central, absolutely beautiful accommodation, delightful staff. Even before we arrived they were on to us to make sure we had anything we needed..
I liked everything - apart perhaps from the rather old and shaky lift... but that's a tiny quibble...
8.0 / 10.0
The location was in one of the main squares so couldn't be more central and yet the room was very quiet and peaceful with a lovely view to the clock tower.
A full length mirror in the bedroom would have been handy.
10.0 / 10.0
Palatial
Nothing
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Palazzo Rocchi - Residenza D'Epoca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Palazzo Rocchi - Residenza D'Epoca pet friendly?
Yes! This bed and breakfast is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palazzo Rocchi - Residenza D'Epoca?
We found 24 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
