San Luca Palace
Top rated by guests

8.7Excellent
(1,463 Ratings)
"Breakfast was perfect for us as we wanted something light as we wanted to get going for the day.
The room was massive we took the suite and it was perfect. Great value for a small town and super l..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Enjoy a personalized service and total comfort at San Luca Palace. It is set within the ancient walls in the historic center of Lucca, just half a mile from the Cathedral.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,463 Ratings)
"Breakfast was perfect for us as we wanted something light as we wanted to get going for the day.
The room was massive we took the suite and it was perfect. Great value for a small town and super l..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Breakfast was perfect for us as we wanted something light as we wanted to get going for the day.
The room was massive we took the suite and it was perfect. Great value for a small town and super location.
I had wifi issues but c’è la vie
10.0 / 10.0
Excellent location, good price, beautifully decorated rooms
Nothing, it was lovely
7.0 / 10.0
Location and decor.
Water not always hot, shower didn’t work
10.0 / 10.0
Very clean hotel, staff reslly friendly snd helpful. Breakfast was lovely. Fantastic location. Room was spacious and beautifully decorated
Although bed was very comfortable, pillows could be much fuller. No tea/coffee facilities in the room
10.0 / 10.0
Wonderful hotel, in great location, attentive staff, great breakfast, room good size, everything was wonderful in this lovely city.
8.0 / 10.0
Bed was extremely comfy, nice and quiet, good bathroom
10.0 / 10.0
Great
Great location
6.0 / 10.0
Location to the wall and the main square
The shower and the breakfast
9.0 / 10.0
Great location and friendly staff on reception.
Pillows not comfy. No tea/ coffee making facilities in room. Woman on breakfast keeps going around straightening things and constantly banging down lids in obvious frustration with patrons “messing “ things up.
10.0 / 10.0
Beautiful Hotel. In the old part of Lucca.
Pillows were very old and flat
Hard to sleep on.
9.0 / 10.0
We really liked The San Luca Palace. Breakfast staff were delightful. A very good 4 star accommodation. Close to casual eateries and Osterria/Restaurants.
Plastic cups…a no-no.
9.0 / 10.0
Lovely big room with comfy beds. Staff was lovely, and provided us with bikes to ride the top of the medieval wall surrounding the old town. Hôtel was clean, and breakfast was great! Would stay here again.
Location is a 20-minute walk to the train station.
8.0 / 10.0
A lovely, old fashioned hotel in a central location. Very quiet and the staff were very kind and welcoming to this solo traveller!
8.0 / 10.0
Overall good; some variation each day would have been good
10.0 / 10.0
Everything, perfect location, spacious comfortable rooms, kind welcoming staff and great breakfast
Nothing
8.0 / 10.0
Beautiful period building in a great location.
Rooms were a bit tired and in need of a facelift, toilet seat was badly fitted and moved around a lot, air conditioning was very temperamental
9.0 / 10.0
A fine tradition hotel, good location close to all shops and restaurants. Lovely staff.
Nothing apart from not one English speaking TV channel.
5.0 / 10.0
Room was big, bed was comfortable.
Air-conditioning was poor and didn’t work well enough for the heat.
My room was next to the service lift so lots of banging in the morning. Our room had some bugs that left red marks on us, not mosquitoes.
Overall it was an ok stay. The staff were all nice and helpful but the price for what you pay is a lot for what you get. Bathroom needs renovation.
10.0 / 10.0
We had an amazing stay at San Luca Palace. The room was exceptionally clean, and lovely little touches in the room were much appreciated. Breakfast was great, so much to choose from and always received such a lovely welcome from the staff each morning. The staff in general were welcoming and helpful, even recommended and booked an olive oil tasing and pasta making course- thanks again Roberto for helping with this. Great location, easy to walk to everywhere and enjoyed morning walks along the wall.
Cannot fault anything about our stay, would definitely return if we come back to Lucca, thanks for an amazing stay.
Nothing!
8.0 / 10.0
Location great. Car parking available if reserve. Breakfast varied and good quality.
Room large and plenty of space.
Air con not v effective, but it was excessively hot during our stay.
9.0 / 10.0
Great location with the bonus of private parking, and immediate access to the ramparts.
9.0 / 10.0
Location , parking (for fee), quiet
5.0 / 10.0
The hotel is in a great location with shops, cafes and restaurants close by
The room was small and only a small window so very dark it didn’t help that tha furniture was very dark. The air con was ancient so didn’t work very well well. And the noise from the street was disturbing and went on until 2,in the morning
6.0 / 10.0
A great location and extremely nice and helpful staff.
A bit ‘tired’ and very dark inside.
8.0 / 10.0
The room was very spacious and quite.
Nothing
9.0 / 10.0
Perfect location with parking. Good breakfast. Good bath room.
We did not have hot water for the shower on the first morning. It was fixed during the day, this can happen, so not a big problem, we were well informed by the receptionist in charge.
9.0 / 10.0
Well appointed in stylish decor
Excellent position to explore Luca
Nothing
5.0 / 10.0
The rooms are enormous and clean. Breakfast is sumptuous.
Not possible to control room temperature so management decided to shut down boilers and although the room was 17 degrees i could not heat it.
10.0 / 10.0
Excellent location, friendly staff, clean throughout and lovely breakfast.
10.0 / 10.0
Super spot in my favourite part of Lucca, very comfortable room, breakfast was fine, lots of everything.
7.0 / 10.0
Good location in old part of Lucca
Good sized room
Inconsistent staff behaviour
Hard bed and pillows
Bathroom needs updated
Breakfast items ran out and not replaced
10.0 / 10.0
Great hotel. Lovely room and staff were all so kind and helpful. Great staff on reception and Maria in the dining room was wonderful. One small issue was the tap to fill the bath didn’t work but you could fill it from the shower over the bath.
10.0 / 10.0
The location, facilities and the breakfast
Nothing
9.0 / 10.0
Loved the location! Very friendly, helpful staff. Our hvac was on the blink the 1st night but was quickly remedied the next day. Bathroom was spacious. Breakfast was very good. Our favorite outing was to the winery Tenuta Adamo….a fabulous experience for those staying in or close to Lucca. Don’t miss it!
The one night our air conditioning didn’t work.
8.0 / 10.0
The breakfast provided was really exceptionally good, very satisfy. The location was excellent as we can walk to see the town within the wall. Even able to walk up on the wall too. The staffs were really helpful.
The mattress on the bed is quite soft (need to change). Apart from that all is OK.
9.0 / 10.0
Short walk to city centre. Good breakfast. Pleasant staff.
8.0 / 10.0
The breakfast was superb and included in the price. There were a few niggles with the room, such as a fridge that didn’t work and a broken shower head, but these were dealt with efficiently and politely. We were moved to another room. The hotel had free pedal cycles to explore Lucca which we used to escape the crowds and cycle upon and around the wall of the city.
The bathrooms and decor are a little dated. No outside garden area.
8.0 / 10.0
The location of the the hotel is perfect - a stone's throw from an entrance to the inner walled city, with parking facility, and super central. At the same time very quiet. The staff were all super friendly, checkin and checkout were efficient and fast. We didn't have breakfast.
The hotel has obviously seen better days, it's a bit dated, and perhaps a rejuvenation could be in order.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at San Luca Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is San Luca Palace pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at San Luca Palace?
We found 27 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
