Hotel La Luna
Top rated by guests





8.4Excellent
(1,061 Ratings)
"Location and helpful staff"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Hotel La Luna is located in the heart of historic Lucca, just a few steps from Piazza Anfiteatro. Staff have excellent local knowledge and can advise on the best places to eat.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,061 Ratings)
"Location and helpful staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location and helpful staff
9.0 / 10.0
Great central location. Friendly and helpful staff and has everything as described. Very good breakfast.
10.0 / 10.0
In the center of town
9.0 / 10.0
Excellent central location. Lovely breakfast. Lovely staff
Very traditional bedrooms with high ceiling and fresco đ
Nothing
9.0 / 10.0
Nice hotel in the middle of the beautiful town
7.0 / 10.0
location+ breakfast
The room was too hot. No way to turn off the heating and we couldn't open the window due to mosquitos
8.0 / 10.0
Great location within a 3 minutes walk to a piazza with restaurants etc. 20 minutes walk from the train station.
We had rain while we were there so the hotel provided umbrellas which was much appreciated. Not a huge selection for breakfast however perfectly adequate to satisfy your hunger.
Our room was quite cold. I asked in reception for the heating to be turned on but was told it was not possible, further, no plug in heater was available. Lo and beholdâŚ. I woke up the following morning to a hot radiator!
Bar area (as we were inside) could be made more of for example sofas and low tables.
8.0 / 10.0
La Luna is in a great location in the old part of Lucca. Itâs not âbrand newâ but it has the charm of a hotel that has operated well for a long time.
Special mention of the kind staff who organised our taxi on our departure. It was late - they let the taxi company know! Bravo.
An operating elevator wouldâve been good.
7.0 / 10.0
Good location. Comfortable room. Nice staff. Good breakfast
Second night was in an apartment .4 km away without a transport for luggage
8.0 / 10.0
Location. Price. Very friendly and helpful staff. Gave excellent dinner recommendation
Cigarette smoke in lobby
10.0 / 10.0
Great place with staff oriented customer services.
It was perfect. I really didnât note any problem cause staff was kind, welcoming and solution finder. It was impressive how they guide us to the parking lot from distance.
9.0 / 10.0
Fabulous location with superb Osteria right opposite. Staff so helpful. Room safe not working but secure box and key behind reception provided free of charge. Needed to but 3pin Italian adaptor as old hotel but not a problem. Great hotel
And so friendly. Absolutely loved first visit to Lucca.
Room safe not working but secure box provided by hotel.
10.0 / 10.0
location great- in centre of Lucca.
Came by car and they guided me by phone through the narrow tourist street to hotel and from hotel- no prober
Kettle and tea in room would be added bonus
8.0 / 10.0
The staff were very friendly and so relaxed. The rooms are comfortable and even though itâs in the middle of the old city itâs very quiet.
The breakfast ends a bit early for my lifestyle.
10.0 / 10.0
The room was spotless and the bed was very comfortable. It's an old building and the rooms are small. Breakfast was lovely. Staff were very helpful and accommodating. The location is great, very central. Nice little bar too.
AC unit was temperamental.
8.0 / 10.0
Location and possibility for parking. Helpful and kind staff
n/a
10.0 / 10.0
The location; about a 10 minute flat walk with the suitcases for 10 minutes, in town, restaurants opposite. Staff feel very welcoming and allowed us to leave our suitcases before checking so we could wander around the town. The room was very spacious which allowed for two comfortable cities and a large wardrobe. The beds were comfortable, the room was very clean and airy. The air-conditioning worked well. The bathroom was very modern including a spa bath! The ceiling was beautifully painted plus some very impressive paintings on the walls. We overlook the courtyard and it was very quiet at night.
The fact that there was no lift and we were on the second floor!
8.0 / 10.0
Typical Italian interior decoration. In center of Lucca, very convenient for a morning or late walk. Despite the center location , it was very quiet during the night .
The breakfast is a little bit disappointing as I expected an Italian touch as cappuccino et Co and finally get a poor continental buffet with cafe americano.
7.0 / 10.0
Location
Bed hard mattress impossible to sleep on it my legs went numb as if I was trying to sleep on a wooden board I would not return unless I knew the hotel changed the. Mattresses
8.0 / 10.0
Breakfast was good, lots of choice. Location was fabulous, in the old town, close to the amphitheatre and the walls.
Problems with the air conditioning, it was 35° outside and very warm inside
10.0 / 10.0
Everything room was good breakfast good.
Nothing I can think of
8.0 / 10.0
Great location for exploring Lucca.
Tiny Tv. WiFi is patchy. Aircon not working. Rooms dark as have shutters for privacy.
None of these were a major issue for me but might be in certain circumstances.
10.0 / 10.0
The breakfast was excellent and seemed to have been designed for an international audience. A real bonus was the fact that there were many gluten-free options. All of the staff that we met were very helpful and went out of their way to give us information that we needed, including making telephone calls on our behalf. The location is perfect for exploring Lucca.
Well the room although comfortable was a little small but this is a minor consideration given all the positives. The hotel is close to many tourist attractions which means that there are a number of Torres traps nearby. So I recommend avoiding any of the restaurants that are encouraging you with some insistence on coming in to sample their ways.
9.0 / 10.0
Mi piace molto questo posto. This is a nice, unpretentious hotel with great staff They thought of everything at breakfast which isn't easy, including gluten free options, an egg maker, pastry, coffee CANADIANO etc. I felt comfortable as a solo traveller and they deal with a lot of international people as well as Italians . The atmosphere is inviting and simple.
E un po furbo a dicer que la stanza ha un Vista di il giardino. It's a bit of a stretch to say that my room had a "courtyard and GARDEN view." As you can see from the picture, it looks like a prison, not a garden. However, I asked for a quiet room, and this was quiet so I appreciated that. Also , the cleaners were lovely and kind women who really go the extra mile. Wonderful people. Professional, helpful and kind. I saw some cars parked by the door so they clearly try to accommodate drivers as well although I came by train, as do many. I had issues with my safety box beeping in the middle of the night but a lovely woman came and managed to make it stai zitto or be quiet.
10.0 / 10.0
Perfect location, lovely room, friendly and helpful staff, great breakfast.
8.0 / 10.0
All
Nothing
10.0 / 10.0
Historical aura and friendly staff
8.0 / 10.0
Location was superb, and the staff were willing and available. Air conditioned room was vital in the current heatwave and it functioned quietly and smoothly throughout our stay.
Nothing worth commenting about
9.0 / 10.0
The hotel is in a great location, next to the amphitheatre. The staff were very friendly and helpful and the service was excellent. Good selection for breakfast and nice clean and air conditioned rooms. This was a return visit and I would stay again.
Nothing
9.0 / 10.0
Clean, quiet, the breakfast was very decent (they even had no gluten bread)
7.0 / 10.0
The room was very quiet, and you could darken the room completely. The location was excellent. The brrakfast was okay. I've had better ones, but never in Italy :-). I was very surprised to see there was more than a dry toast.
The bed was rather uncomfortable.
9.0 / 10.0
staf and location atmosphere
7.0 / 10.0
The location was good with easy access to all of the old town area of Lucca. The breakfast was good and any items that had run out were repleished by the staff reasonably quickly. The rooms were adequate considering it was an old historic building. The bathroom was also adequate, but the shower door needed to be lifted slightly to allow it to be moved. Most of the staff tried very hard to be helpful and whilst most succeded this was not always the case.
One big complaint. The weather was particularly warm for the time of year. The hotel central heating was switched on and the thermostatic radiator valve adjuster was missing. The radiator could NOT therefore be turned off. The heat in the room was such that it was impossible to sleep. It took multiple requests before staff were able (willing?) to isolate the radiator from the system.
7.0 / 10.0
Itâs location couldnât be better. I had a great experience in that I added a day to my original reservation and they made it possible that I didnât need to change rooms.
They also had tickets available for a concert that evening- handy
I was able to store my suitcase after I checked out until I was scheduled to leave the city.
I think a comfortable chair in the room would have been a plus.
9.0 / 10.0
Great location and staff. Nice sized room, very clean. Good breakfast buffet which you can take outside if the weathers good. Easy walking to numerous sights, bars and restaurants in the centro storico.
Like anywhere in Italy can be noisy at night, sometimes people partying outside or nearby till 2 or 3 am. Right opposite a restaurant so noise from there till that shuts about 11pm. No soundproofing - couldnât have the window open due to the noise and the ac didnât work so the room got pretty hot and stuffy at night⌠Didnât ruin our stay but light sleepers bewareâŚ
10.0 / 10.0
Everything!! Perfect location, clean, roomy, amazing breakfast, large bathroom and great staff.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel La Luna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didnât find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel La Luna pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel La Luna?
We found 29 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
