Tru By Hilton Pigeon Forge
Top rated by guests





8.8Excellent
(573 Ratings)
"Very modern and clean!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Pigeon Forge, 1.4 miles from The Grand Majestic Theater, Tru By Hilton Pigeon Forge provides accommodations with a fitness center, free private parking and a shared lounge. The property is around 1.6 miles from Country Tonite Theatre, 2.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(573 Ratings)
"Very modern and clean!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very modern and clean!
10.0 / 10.0
It was clean, breakfast was great, and the staff were very kind.
Nothing.
10.0 / 10.0
Clean and quiet
9.0 / 10.0
Location ,the comfort, and spacious places to sit
We only had one problem and it was taken care of in a timely
matter( the key stopped working and had to have it scanned numerous time than finally had maintenance open door and got key working)
7.0 / 10.0
How close it was to everything, Rooftop lounge area, the view from the room and the staff was very friendly
Our room had water damage on the floor, the sink wouldn’t drain properly, when we got there the blinds were broken but they were fixed very quickly.
5.0 / 10.0
I loved the walk in shower it was very spacious and the product to the shower where easy to use.
The Room was not spacious to go around the bed and put 2 suitcases anywhere in the room. Because of how small the hallway was i kept bumping into my mom going back and forth to the Bathroom while Im using the hallway mirror to curl my Hair. Because the hallway was small to the bathroom and doorway, with the suitcases taking up space I accidentally burned my self with curling wand for my hair bacuse of the very little space we had to get ready in the mornings and constant back and forth to the bathroom to bedroom in our room. For a king-size room I expected it to be Bigger.
9.0 / 10.0
The property was very clean.
Nothing we didn’t like about the property.
10.0 / 10.0
We loved how clean everything was
We were extremely happy with our stay
10.0 / 10.0
Great location, super friendly staff
No complaints
10.0 / 10.0
Great location.
9.0 / 10.0
Everything was clean, convenient, and modern! Great breakfast options. Lots of lounging areas.
While the bed wasn't uncomfortable, it could have been a little better
9.0 / 10.0
Breakfast was great. It had pancakes and waffles, cereal, yogurt, premade omelets, a protein, fruit, and hard boiled eggs! The lobby was open 24/7 with a small snack and convince bar. I didn’t use it but they was a fitness room and an indoor pool open til at least 10pm. There was a sky deck for guests that had a view of the town. In the lobby, one could enjoy hot coffee and tea at anytime and there was an ice machine with buckets for your enjoyment. A water bottle fountain could also be found in the lobby. The room was very spacious with two beds and a bathroom. The TV was large and had a great selection to watch. Lots of shelf space. A cold mini fridge to store drinks. The shower was big and water hot. Plenty of towels and toilet paper. I loved that the whole hotel was pet friendly! Free WiFi and many plug in.
It was odd having no drawers to put my stuff in. There wasn’t a microwave either. The room had an ac unit and it was controlled by a wall thermostat but I couldn’t seem to cool the room off. I set it to cool 69 then started lowering it to see if that helped; by the end, the gauge said 67 but it felt stuffed up and warm. The bathroom fan didn’t work.
10.0 / 10.0
So clean and cozy. Great location. Quiet but near all the excitement.
10.0 / 10.0
I am a kidney transplant Patient and our room and the facility was very very clean.
Nothing
10.0 / 10.0
Breakfast and rooftop fire pit and community
One elevator was out
10.0 / 10.0
Breakfast and sky deck
Elevator needed work
8.0 / 10.0
It was Nate and clean and very efficiently laid out. We like the game room a lot.
The sky fireplace was amazing! We love that .
The soaps and shampoos and lotion was very good too!
The games pieces were missing on the game boards. The breakfast was different than what I thought. I thought it could be a little bit more healthy.
7.0 / 10.0
The sky deck and great lobby homey feel
The blonde girl with glasses that came in for 3d shift the first night there . Nasty attitude closed the sky deck before 11pm when it is scheduled to close even if it’s 10 minutes I paid for my 10 minutes on the roof.
8.0 / 10.0
Breakfast was ok. Staff were warm and welcoming. Our room had a distinct disinfectant smell that made it difficult for me. Room 519. The lobby smelled great and i wish my room would have. Bathroom was nice size. Difficult not having any type of dresser to put clothes in. Requires you to live out of a suitcase.
See above.
8.0 / 10.0
The view outside my window was awesome
The pool inside the motel could be cleaner. The\n Breakfast attendant seemed to be out a lot, which is good and bad. The girl in the check does in who's not too friendly , but the other guys we're\n Very nice to me and my daughter.
5.0 / 10.0
The pool was nice and the staff was nice
The food .. need more chocies and by banana was rotton from breakfest .
10.0 / 10.0
Very nice clean rooms , nice breakfast choices , Nice People coffee ready yearly I would use this location over and over again
Nothing
10.0 / 10.0
Welcoming staff and amazing views
NA
2.0 / 10.0
breakfast AND CLEAN ROOM
I would like to share my concern regarding the check-in experience during my recent stay at your property. At the time of our arrival, the front desk staff member — who was introduced as someone experienced in handling guests — did not provide a satisfactory response regarding our room reservation.
I had booked, through Booking.com, a 1 King Suite with a bunk bed for my children to have a comfortable experience. However, upon check-in, I was told that such a room type was not available and was instead offered a 2 Queen Bed room. Only after another staff member (a lady) reviewed the booking details, it was confirmed that our original booking was indeed for the King Suite with bunk bed.
This situation left us quite confused and disappointed, especially as it appeared to be a misunderstanding on the part of the front desk representative. For someone described as highly experienced, such a mix-up in room allocation information was unexpected.
Additionally, I observed that when other families checked in after us, they were provided with more detailed information and a more courteous approach. This inconsistency in communication made us feel somewhat overlooked as guests.
I would appreciate it if you could kindly look into this matter and ensure that all guests, regardless of nationality or background, receive the same level of information and courteous service.
Thank you for your time and understanding. I hope this feedback will help improve the guest experience for future visitors.
10.0 / 10.0
Extremely excellent
Nothing
1.0 / 10.0
Cleanliness
The staff
10.0 / 10.0
Breakfast was good. Comfortable beds and loved the rooftop.
Everything was fine
8.0 / 10.0
Clean and in close proximity to many attractions
Beds are VERY hard and uncomfortable
9.0 / 10.0
Modern,clean and location
8.0 / 10.0
It was clean and had a lot to interact with
The rooms were a bit small
10.0 / 10.0
Convenient to all the attractions. We were there for the Bronco Stampede. Breakfast was amazing and facilities are nice! Clean!
Thin walls.
10.0 / 10.0
Roof top was great and we really enjoyed the fire pit and seating area, located off the lobby outside. We also used the outside pool. It was also located very close to Dollywood. We also enjoyed the breakfast,, very good foood. The front desk staff were extremely helpful and very pleasant!!!!
No complaints about any thing on our visit. We were there for 2 nights.
9.0 / 10.0
Good location. Variety of breakfast foods. Liked that it had no carpets on floor, makes a cleaner room. Liked that it had walk in shower, no tub to climb over. Clean rooms. Definitely will stay again.
Limited channels on TV.
9.0 / 10.0
Clean!! Most important to me. Breakfast was very good, lots of extras
Was told on phone we could walk to attraction...could not!
8.0 / 10.0
Kiddo pool and cleanliness
Had no closet or space to put u clothing
10.0 / 10.0
Clean facilities and helpful friendly staff
N/A
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tru By Hilton Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Pigeon Forge. Enjoy the water!
Is Tru By Hilton Pigeon Forge pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tru By Hilton Pigeon Forge?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
