Hilton Garden Inn Pigeon Forge
Top rated by guests





8.8Excellent
(366 Ratings)
"We bought our breakfast every morning. The staff was very friendly and helpful. Food was good, too."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Hilton Garden Inn Pigeon Forge offers accommodations in Pigeon Forge. Guests can enjoy the on-site bar.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Family friendly
Smoking allowed
Safe
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(366 Ratings)
"We bought our breakfast every morning. The staff was very friendly and helpful. Food was good, too."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The beds were amazing!
We did have a dog that I believe was left alone and barked quite a bit
6.0 / 10.0
All the amenities! Also the convenient location but the floors were absolutely disgusting in the room somebody has to of spilt something.
Dirty floors in my room I’ve never experienced my feet being sticky and dirty in a room that gets cleaned inbetween stays so should have been clean!
10.0 / 10.0
We bought our breakfast every morning. The staff was very friendly and helpful. Food was good, too.
9.0 / 10.0
Needs new mattress
9.0 / 10.0
Everything was great, even the view of that big Cross, we loved it, coffee machine great, comfort was great keep up the good work!
Well the parking was a little hard, I have a handy cap and the handy cap spaces were always taken up, maybe more handy cap spaces would help, who knows?
10.0 / 10.0
Close to everything wonderful place to stay
10.0 / 10.0
The amenities were great. I liked the location. Very clean and updated.
I liked it all.
1.0 / 10.0
How close it was to everything
1) customer service - all the staff was not nice. Never smiled, said hi, bye ext. they looked like they hated their life there. And we did too.
2) went to check in AT 4pm and they said it wasn’t ready while I have 3 kids.
3) the tv wouldn’t play
4) no continental breakfast
We will not be staying there again to many other options in the area that is way better
7.0 / 10.0
Location was great. Commute to all attractions were easy
Pillow was not good. It was not firm. Had headache due to sleeping. Breakfast could have been better. Not able to reach room service. The line was busy all time. Had to go down to get fresh towels each time.
10.0 / 10.0
The breakfast was the most amazing ive had in a long time at a hotel, possibly ever. Carrie and Bill took great care of us. Along with another gentleman who I didnt get his name who would seat us. They went above and beyond when feeding a picky little one! They were sooo kind!
There was a dog on our floor across the hall the last night who kept barking which was annoying.
And Saturday night the people at the pool were pretty loud but thankfully I brought a sound machine to drown it out. But definitely couldnt have done without a barking dog
10.0 / 10.0
Location & our room
The jacuzzi not working!
8.0 / 10.0
Had toenail clippings in bed informed mgr took care of problem took off one night charge never had this with Hilton chain but satisfied with result
10.0 / 10.0
The cleanliness of the entire facility. Also, the location was perfect, didn't have to travel far to get to any attraction. It was also a great help that the hotel is pet friendly.
Maybe there needs to be a door between the living room and the bedroom. A little more privacy
10.0 / 10.0
Clean, great location, friendly staff, affordable rates !!!
Nothing
9.0 / 10.0
Did not get any.
Everything was great.
10.0 / 10.0
everything was fine
5.0 / 10.0
Location and Quietness
Shower head difficult to use and small
7.0 / 10.0
Reasonably close to attractions and activities. The balcony, pool and hot tub were nice. I liked that they had an indoor and outdoor pool. I liked that I was able to pay for the washer and dryer electronically through an app.
I was not really happy with the rooms. No carpet, no fan in the bathroom and bathroom door wouldn’t stay open.
10.0 / 10.0
We loved the location, staff was amazing,and the rooms were perfect.
No one explained how to work the motorize shade in the room.
10.0 / 10.0
The pool/hot tub, the rooms, and location.
That breakfast wasn’t included and no body wash included in the shower.
8.0 / 10.0
Wonderful staff, very clean and very little noise.
The floors were not carpeted and cold to bare feet, office chair rolls out from under you when getting up,foot stool gone from chair along with table.
6.0 / 10.0
It was a great location and close to all the shops and restaurants. The beds were very hard and not very comfortable. Had to switch rooms and the room we were switched to bed wasn’t much better.
10.0 / 10.0
Property was clean, friendly staff and my granddaughter loved the pool!
The pillows were to soft and and not enough of them but that’s not a compliant!
9.0 / 10.0
The room was nice and very clean.
That they discontinued the included breakfast buffet with your stay. They now charge for it.
10.0 / 10.0
10 out of 10 on EVERYTHING! The location was beautiful. The building was clean, easy to navigate, bright, fresh , modern decor and well lit. The staff was helpful, welcoming, nice , and accommodating. The amenities were abundant ! A hot tub, indoor and outdoor pool, a water slide, restaurant, bar and elevators with lobby luggage rollers. Definitely coming back and making this our vacation stay !
We were informed the stairs could not be used unless in an emergency situation. We brought a dog who was scared of the elevator so we had to fight him every time he needed to go out.
9.0 / 10.0
I love the fireplace 😍
It was always clean, well done 👍🏻
The staff are all helpful and friendly. A special thank for Dana for the late check out. It’s highly appreciated
I think the rooms are outdated and furniture need to be replaced.
Pillows were too soft.
5.0 / 10.0
rooms need updated. and there's a horrible sulfur smell, we couldn't use the balcony at all! foul!
breakfast was not included
7.0 / 10.0
Location
Price
10.0 / 10.0
Na
Na
8.0 / 10.0
I've stayed here 3 or 4 times and like how clean and nice the place is. Usually a trouble free stay.
The fact that they charge $12.95 for a continental breakfast for a room that cost over $250 a night. I've stayed in cheaper hotels with free breakfast. I brought in 2 other couples and they were disappointed also with this. Plus we got there got a room that was already occupied. Had to wait for over an hour to get a room cleaned and ready for us.
10.0 / 10.0
I loved that the rooms were not attached. I also loved that the pool was away from the rooms.
I wish the hot tub was inside instead of outside. I don’t remember seeing this in the description
10.0 / 10.0
Have stayed here several times and really like it. Very convenient to restaurants, stores, attractions and on a side road with short cuts to everything.
Enjoy the nice rooms, the pools and that it has a nice bar with some food!
NA
8.0 / 10.0
Location
No issues- nice experience
10.0 / 10.0
So clean
9.0 / 10.0
The Breakfast was awful! You would think for $27 it would be great. I wouldn't recommend it to anyone. We ended on going out to breakfast every morning. Now that was amazing
7.0 / 10.0
The property was nice and clean. I like the idea that it was a pet friendly place to stay and the price for the pet fee was good.
I feel that the price for the rooms could have been more reasonable but we enjoyed our stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Pigeon Forge. Enjoy the water!
Is Hilton Garden Inn Pigeon Forge pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Pigeon Forge?
We found 28 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
