SpringHill Suites Pigeon Forge
Top rated by guests





8.9Excellent
(253 Ratings)
"Everything was perfect. Clean overall and friendly staff. The best breakfast"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
This hotel has non-smoking rooms with a private hot tub, an outdoor pool and a fitness center. It provides dry cleaning and guest laundry facilities. Dollywood is 2.3 miles away.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(253 Ratings)
"Everything was perfect. Clean overall and friendly staff. The best breakfast"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything was perfect. Clean overall and friendly staff. The best breakfast
9.0 / 10.0
Clean and comfortable and spacious room. Breakfast was good as well.
Faster response from front counter staff. Acknowledge a guest when they are the only one standing there so they know they are not being ignored.
9.0 / 10.0
Clean rooms. Friendly staff
Bad pillows
10.0 / 10.0
It was clean. The front staff was pleasant. It was located in a very convenient spot close to all of the restaurants.
The mattress was not as comfortable as I wish it could’ve been. It may need to be replaced.
8.0 / 10.0
Everything was adequate and what you would expect in a chain hotel. Noting stands out as either exceptional or in need of imporvement.
Nothing. Everything was OK.
10.0 / 10.0
Super friendly staff and a comfortable bed, highly recommended!
5.0 / 10.0
Excellent location. Building was clean. Plenty of safe parking spots
System to issue card keys was down when we initially tried to check in at 6pm. We couldn't get into the room so went to dinner and came back at 9ish. Still no card keys. Staff very rude. Had to be let in and out of our room by an employee because they never were able to give us keys. If the front desk wasn't so snarky about this issue, it wouldn't have been so bad. They wanted us in the room at 9 so they didn't have to let us in again- in Pigeon Forge on a Saturday night. Also, layout of room cramped for a suite and there was the sound of water running in the wall all night. Breakfast was as disappointing as the entire experience. 😕
10.0 / 10.0
Updated and clean property.
Bed was to hard..maybe offer memory foam mattress toppers.
7.0 / 10.0
Rooms were spacious and quiet. Mostly older couples and families. The pool area and breakfast were nice. Overall the rooms felt clean and comfortable.
We found hair on the carpet that wasn’t ours, so a better job could’ve been done vacuuming. The down comforter had some stains.
9.0 / 10.0
The cleanliness of the room and the staff.
Room isn't very big. Tight quarters. But super clean and comfortable.
10.0 / 10.0
Very clean, great breakfast!
10.0 / 10.0
The staff was wonderful, courteous and attentive to needs.
There wasn’t anything in particular that I didn’t like about the property.
8.0 / 10.0
Close to everything we wanted to do.
Very basic with no daily maid service. They take the trash and swap towels. We were without a tv for 2 days. Finally after a complaint someone came to look at it.
9.0 / 10.0
Great location very clean and nice staff
Well breakfast could’ve lasted later than 930 lol
10.0 / 10.0
Value, location, beds, BREAKFAST
Nothing
10.0 / 10.0
Redone, new and clean. Awesome coffee and breakfast!
Small flies would show up in our bathroom.
10.0 / 10.0
I loved that you could smell the “clean” when you walked in. It is definitely the cleanest hotel I have stayed at In Pigeon Forge. The beds and pillows were super comfortable and clean! The staff were super nice and always helpful. We will definitely be staying here again.
10.0 / 10.0
Everything was wonderful!
N/
5.0 / 10.0
The outdoor pool was great. The hotel was very clean. Coffee available around the clock was also a nice amenity. Room was pretty clean. Breakfast got busy at times and food wasn’t always available. I appreciate the front desk guy stepping in to help. Location was great.
First off the EV charger was a paid service and not only that but outrageously expensive. Very difficult to get working as well. This alone will prevent me from coming back. All other hotels in the area offer this for free. As an EV owner I rely on this more than you realize. Second the shower has black mold particularly around the soap dispensers. The bed was very uncomfortable for some reason and the pillows were even worse.
9.0 / 10.0
The breakfast was great, and the staff worked so hard to keep up with the crowd! The front desk staff was super helpful, too! The room was clean, convenient, and the bed for comfortable. Kids loved the pool!
The dog nextdoor to my daughter's room barked quite a bit--that would have bothered me more than it bothered them. Also, the bike in the exercise room didn't work.
6.0 / 10.0
Location. It was close to shopping and local attractions. Staff was nice. Beds were comfortable.
There were bugs in the bathroom. Not sure if it’s the carpet, but the room smelled upon entry. Hotel could probably use some updating.
9.0 / 10.0
The breakfast was excellent. My mom loved the walk in closet.
Outside pool was chilly and the hot tub jets weren’t working.
8.0 / 10.0
Staff friendly
The jets on the hot tub were broken
10.0 / 10.0
Bed was comfortable. All staff were very hospitable from the time we entered the door! We were made to feel at home!
Nothing
10.0 / 10.0
Newly renovated, convenient to our activities for the next day
N/A
10.0 / 10.0
Very clean and spacious! Friendly staff, very helpful! I have a small dog and the staff was very friendly with the dog
8.0 / 10.0
It cost me $82 for my Yorkie to stay one night plus’s $10.00 in taxes
1.0 / 10.0
Nothing
unexpected construction
7.0 / 10.0
I liked that the hotel was close to a lot, but not directly off of parkway. It was a little quieter but still close enough to all of the things we wanted to do.
Breakfast seemed lack luster. I also wish there were real cups instead of paper cups in the hotel rooms.
10.0 / 10.0
Location. Wifi. Breakfast availibility of ev charger
21 dec breakfast. Extremely busy and staff struggled to replenish some of the food items. 22 dec. We came down at 0620 to avoid the crowd as was at 0800 on 21st. One staff member only getting the items ready. Opened at about 0640.
10.0 / 10.0
We love coming here every year, just wish they would get more washers and dryers they inky have one that works and we stayed up til 4 am just to wash clothes
Need more washers and dryers so we don’t have to stay up all night to wash while waiting for others to finish
3.0 / 10.0
the location
there were bugs in the room…..crawling in the bed, walls, carpet……the front desk told me they wouldn’t hurt anything
the jacuzzi suite was crowded, television located in a chest in the way…..hard to see from the bed
Breakfast was mediocre at the best
10.0 / 10.0
Everything was nice
N/a
6.0 / 10.0
Location
Room had terrible odor. Think it was the carpet
7.0 / 10.0
The staff were amazing! I don’t remember his name but one of the front desk guys was always so nice, and I think his name was dean one of the maintenance people was very helpful!
The way it was explained to work the jacuzzi didn’t really make sense and neither did the location of how to actually turn it on with the knob being on the other side of the wall? Not to mention we had a light switch that did nothing as far as we knew. The room layout is not amazing but there isn’t much you can do with that.
10.0 / 10.0
Great staff, super friendly, hotel was super clean, both pools was clean and hot tub was clean and warm. Breakfast was great. You can walk to places from the hotel if you so desire. I will continue to come back to this hotel!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SpringHill Suites Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites Pigeon Forge. Enjoy the water!
Is SpringHill Suites Pigeon Forge pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SpringHill Suites Pigeon Forge?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
