Best Western Plus Apple Valley Lodge Pigeon Forge
Top rated by guests





8.7Excellent
(1,202 Ratings)
"Great location and clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Featuring a free hot breakfast, this hotel is located in Pigeon Forge, just a 3-minute walk from Smoky Mountain Opry. Free WiFi is available in public areas.
Business facilities
Shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Ski in/Ski out
Accessible Parking
Fireplace
Family friendly
Smoking allowed
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,202 Ratings)
"Great location and clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
The room was clean.
Staff was not exactly informational. They were rude when they called us on the room phone to tell us that it was a smoke free hotel. My husband vaped on the balcony and I smoked a cigarette. I am pretty sure they came in our room while we were gone because there was a "Thank you for Not Smoking" sign on our stand under the tv when we returned from dinner that I am confident was not there before we left. AC in loft was DISABLED for the season according to the "maintenance man" because people turn it up and down and short it out. Sounds like an electrical issue to me, not a customer issue. The AC downstairs was on 65 and was unable to properly cool that large room with 15 or more ft. ceilings. All of us literally sweated to the point where our hair was wet because we could not get the room cool enough. Horrible sleep because of that. Large windows were filthy and had handprints on them from someone climbing on the ledge from the loft previously. Elevator carpet was BLACK and looked like it had never been cleaned. Elevator was spotty- didn't work when we first arrived and was very sketchy. I was forced to walk a flight of stairs with my very bad arthritic knees because we couldn't get our of the lower parking garage via elevator. The breakfast was HORRIBLE. Watery eggs, grey sausage, and either empty coffee containers or cold coffee in the containers. Just avoid this place.
8.0 / 10.0
Property was kept clean and tidy. Beds were comfortable and liked the way bathroom was separated from sink and counters.
Nothing to complain about
8.0 / 10.0
I like that the staff was pretty nice and that it was fairly clean and the bed was super comfortable and it was in a great location
I didn’t like the room service was kinda bad about getting all of our trash and making sure we had everything we needed .
8.0 / 10.0
Clean rooms, comfy beds, quite.
Pillows are basically nothing, just flattens out when layed on. Shower water gets warm but not hot & shower pressure is not good at all. Keurig coffee maker didn't work right.
10.0 / 10.0
Great location and clean
I wish they had a more comfortable chair to sit and watch tv
6.0 / 10.0
Mainly the hot tub dripping and not being able to shut it off made it difficult to sleep at night. Some of the towels being dirty was a little annoying as well.
9.0 / 10.0
Location was great. Breakfast was very good.
Parking not optimal, but okay.
8.0 / 10.0
Close to everything
Nothing really
9.0 / 10.0
It’s convenient location! Breakfast was Delicious
10.0 / 10.0
24 hour hot coffee/tea or fruit services were very kind, we really enjoyed with the breakfast and loft room option as family using.
Maybe there would be two elevators but one was also good.
10.0 / 10.0
very clean friendly staff great location
n/a
10.0 / 10.0
Clean, comfortable, had a balcony and breakfast.
10.0 / 10.0
I liked the location. It was on the strip to everything.
I really did not like that there was no Christmas decor at all in the hotel to say it is Christmas time. Seems like it was the only hotel without decorations.
10.0 / 10.0
Very conveniently located, easy access. Breakfast was very nice and the staff were friendly. Loved the balcony and the room was clean and comfortable. Our room looked exactly like the picture.
If I had to say something, the eating area is a bit small for all the people coming to eat.
8.0 / 10.0
Very clean loved open view windows
The elevator first thing in morning filled with cleaning staff can’t get an elevator need staging room on each floor to keep their carts so not congesting the elevator while guest are busy checking out and moving about
9.0 / 10.0
Very clean and centered in the middle of town
All was good
8.0 / 10.0
Clean and good breakfast
Room 306 door would not lock the security lock. Door sagging, needs attention. Door to carport area have to lift up on handle to get in.
10.0 / 10.0
Very clean and friendly
Nothing
9.0 / 10.0
Very attentive staff
Some areas a little worn out
7.0 / 10.0
Clean room, quiet, staff very friendly especially the breakfast area staff
parking, some neglect to upkeep of facility...carpet in elevators very very dirty, trim on door to bathroom coming off, cable could be better, pillows are soooo flat
9.0 / 10.0
The breakfast was really good and had a variety of options, the room was very clean and spacious, it smelled really good and was very comfortable.
Nothing in particular everything seemed great.
10.0 / 10.0
The bed was very comfortable. The room was clean and neat.
There is nothing
8.0 / 10.0
Clean, quite nice breakfast and friendly staff.
Location and making a u turn to go into Pigeon Forge.
9.0 / 10.0
Nice and clean
Nothing
8.0 / 10.0
Great location clean breakfast with is great
The only downfall to this hotel is one elevator and it’s in the back of the hotel. Other than that the hotel is perfect. I didn’t not use the pool. If this hotel had 2 elevators I would give perfect review.
10.0 / 10.0
Awesome
Nothing
8.0 / 10.0
Staff was very pleasant, and helpful.
The hotel looked like they needed some improvements, the stair wells need to be marked what floors you are on when yiu are in the srair well. I requested a top floor. When i got there theyvsaid i had a top floor. But upon going to roo., it wasnt cleaned and the key wouldnt work. Upon returning to desk they went and co firmes it. Then they gave me a 3rd floor. We had to wait almost 40 minutes. But, overall it was a pleasnt trip.
8.0 / 10.0
Clean rooms
SLOW elevator
8.0 / 10.0
The room and facilities were good. Nothing outstanding but what we expected. Breakfast was good and the pool was nice.
No pool towels available when we went to the pool. Also, the cleaning of our room was not great. My boys spilled some snacks the first day and the crumbs were all over the floor - they didn't really get cleaned up.
10.0 / 10.0
It was clean and comfortable. It was very quiet at night and I would stay again.
There was mold in the shower and on the bathroom ceiling.
10.0 / 10.0
Very clean property, large room. Staff very polite.
10.0 / 10.0
The comfortable beds were nice, the balcony was a plus, and the pool was great, too.
Nothing
8.0 / 10.0
Pool was nice.
Ac was cold but it seemed to not get as cold as we liked it. The room was really big was probably why.
We had to wait 20 minutes once we got there because our room was not ready yet when we got there right at check-in time. She did not know how long it would take, but we sat in the lobby and waited.
9.0 / 10.0
It was a nice location and hotel
Little bit of mold in the shower around the caulking
9.0 / 10.0
It's a beautiful hotel very clean. The location was good.
That there was no hot tub like it says it was, I asked the front clerk and she said they had contacted booking.com multiple times about that and they (booking.com) wouldn't fix it on there end. She was very nice about it it's not there fault when booking.com want change something for a company it only takes a second to do so.
8.0 / 10.0
the rooms were clean and the staff was really nice
the elevator took such a long time to come! and the coffee at breakfast was not good.
7.0 / 10.0
We enjoyed the breakfast, the space of the loft room, overall location, and over all cleanliness of the facility.
Didn’t care for the overall pool amenities. The pool noodles offered were all torn and broken. A couple chairs need replaced/repaired. It would be nice if the tables were clean periodically throughout the day.
House cleaning needs to do deeper cleanings in of the ledges in the loft rooms. A few bugs were dead and it wasn’t pleasant to see that once overlooking to the downstairs area. This is after not being able to check in earlier due to “room being cleaned”.
The elevators are really slow!!!! Definitely need to take that into consideration when checking in and out and be prepared to be patient waiting on one. Also, there are not a lot of luggage carts either.
We also always smelled a strong order of marijuana being smoked. Of course this isn’t the facilities fault but it’s royally sucked trying to enjoy the balcony or the pool with such loud order daily.
6.0 / 10.0
It was clean
There was a giant hole in our sheet rock. Parking was a bit confusing. There was such a huge gap in our door you could see the hall and hear everything and everyone.
8.0 / 10.0
Very clean
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Apple Valley Lodge Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Apple Valley Lodge Pigeon Forge. Enjoy the water!
Is Best Western Plus Apple Valley Lodge Pigeon Forge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Apple Valley Lodge Pigeon Forge?
We found 24 amenities for this rental. This includes business facilities, shuttle available, golf course (within 2 mi), free wifi/internet, and free parking.
