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Grand Smokies Resort Lodge

Top rated by guests

Indoor pool

Family Suite | Private kitchenette

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Family Suite | Private kitchenette

Family Suite | Iron/ironing board, free WiFi, bed sheets

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,097 Ratings)

Hotel in Pigeon Forge, TN

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk.
Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Amenities at Grand Smokies Resort Lodge

Pool

Air conditioner

Internet / Wifi

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Pigeon Forge, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,097 Ratings)

Hotel in Pigeon Forge, TN

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Pigeon Forge, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

About this hotel

Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk.
Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(1,097 Ratings)

5.0 / 10.0

It was perfect for kids expected room to be nicer.

3.0 / 10.0

This establishment needs some major upgrades

2.0 / 10.0

Just spend a little more for somewhere nicer this whole property looks like it was nice about 25 years ago. Carpets stained, the old man at the front desk made me wait 10 minutes just to hand me a voucher to be able to eat breakfast at their run down restaurant which you still have to buy a drink and are expected to tip. The transvestite at the desk checking in wasn't very friendly overall weird atmosphere.

1.0 / 10.0

Bugs

5.0 / 10.0

Loved our 2nd stay here we will be back

5.0 / 10.0

Easy checkin and great location!

5.0 / 10.0

The pictures match!

3.0 / 10.0

We pulled up and I a guy outside told us they had roaches, front desk said they guy was mad he couldn’t bring his dog. The bed is on some weird metal so every time you moved it made the loudest sound. They disabled our key an hour early from check out. And employee came right into our room and said first desk said we were checked out. Very rushy

5.0 / 10.0

Room was great, so clean and spacious! Friendly staff as well. We left something behind and they were quick to call and let us know. We will be back again soon!

5.0 / 10.0

Nice place, pool was clean and warm

1.0 / 10.0

No hot water and the bed was very uncomfortable. Very disappointing stay.

3.0 / 10.0

Room was clean except the bathroom it had hair around the tub and behind the door but otherwise not terrible

5.0 / 10.0

Customer service was excellent, rooms were clean, and amenities were great!

4.0 / 10.0

Parking lot was safe. The bed in our room was terrible!! Neither of us could rest at all. The bed was to hard.

5.0 / 10.0

We had an extended weekend getaway and couldn’t have asked for a better stay. It was clean, quiet and close to everything and the staff was friendly and helpful. The breakfast that was offered free of charge at the WoodGrill Restaurant was excellent. We will definitely be staying again.

4.0 / 10.0

This hotel is central to everything. Sunliner Diner is across the street. Easy to get to and lots of parking. The room had a kitchenette. Clean room but well used. Its not fancy but its nice for anyone including families. Enjoyed the pool in late afternoon, less crowded. The hotel has a restaurant close by and we ate a good breakfast there. The staff were great!

3.0 / 10.0

Yes

5.0 / 10.0

Great location, clean room, welcoming environment, kid friendly. Needs minor upgrades (bathroom vent/light needs replacing)

3.0 / 10.0

Parking was ok. Ac wasn't the greatest. No soda in any machines on any floor. Coffee was cold every morning

3.0 / 10.0

I've stayed here about 5 times. 1st time was great with a remodeled room. 2-4 trips were ok with the room not as nice. 5th time here we learned they no longer offered breakfast, although it was still mentioned in the ad. The bed was completely wore out with a dip on 1 side. Very uncomfortable. The neighboring room, we could hear them talk right through tge joining door. I had to ask them to quite down even though they were not trying to be loud. Without the breakfast buffet, this place is average. The pool is nice and the kitchenette is nice too but i was expecting breakfast vouchers for the buffet.

4.0 / 10.0

The parking lot is drawn off very strange and is somewhat inconvenient. The room was clean, but very dated. I could tell that some changes had been made, but it time for the carpet to go away. The staff that we encountered were very nice.

4.0 / 10.0

Good area

5.0 / 10.0

Had to park in the back which was a.little scary at night. But overall the stay was great.

1.0 / 10.0

Never again. I paid for a queen room with an in-room fireplace. The bed was a full and the fireplace didn't work. The front desk told me "we said a queen room, not a queen bed." The A/C in the room was off when we arrived and the room was 85 degrees. The free breakfast is a voucher for a buffet across the parking lot, which is fine (although drinks are not included). Come morning, the front desk attendant said he couldn't give the vouchers out until 8:00AM, then when I came back he was exceedingly rude about giving them to me at all because it was 7:59AM. The hotel claims to be pet friendly, but a couple I spoke with at breakfast told me that front desk told them they were not allowed to have their dogs in the room at all, ever, without them being in the room; even in a crate. So they had to leave their dogs (for whom they had paid an extra $40 per dog per night) in their car and leave it running during breakfast. When I left the buffet, I saw the dogs alone in the truck and my heart broke. This place is trash.

5.0 / 10.0

Ok

5.0 / 10.0

Beautiful and wonderful place and great staff. Perfect location. Will recommend and be returning.

4.0 / 10.0

Ok

4.0 / 10.0

We enjoyed our visit. The staff was friendly. The building is older but clean. The game room was mostly claw-machine games with a few driving/shooting games & a couple pool tables. The bed frames are metal and sqeaked alot (especially loud at night). The location is great as we were able to walk to nearby restaurants and attractions.

4.0 / 10.0

Upon start of room stay, we jad 2 issues that I asked at front desk to have corrected..These were physical type things to the room. We were very pleased to come back later that day and find both items handled. An older facility but was very convenient to the convention center.

2.0 / 10.0

Didn’t stay in this hotel due to cleanliness so take with a grain of salt, perhaps it was an off day. Receptionist was friendly although they didn’t find me in the system at first and almost had me switch rooms. The room once I got it, was definitely old school which was expected however super filthy. There were over 6 stink bugs in the room and few dead flies on the floors. That alone caused me to request a refund and find another place. It seems the balcony door is not well sealed and due to the cold temp, bugs were coming in.

5.0 / 10.0

I love this hotel! The only issue we had was the noise coming from other rooms… faucets running, AC noises, people talking… I’m not sure anything can be done about that but otherwise we loved the hotel and will be back! Might bring ear plugs though. :) the place was really clean and we felt safe! That’s really all I can ask for!

5.0 / 10.0

We greatly enjoyed our brief stay and the staff were excellent. Room was very large with a full-size refrigerator and stove, quiet, and comfortable. The only complaint I had is that the bathtub uses an unusual mechanism for activating the shower (there is a ring under the faucet that you pull down once the water is running). We did not visit the pool, so I cannot review it, though it did seem popular during our stay. Wood Fire Grill is located across the parking lot and weekend breakfast is included with your stay (you have to pay for drinks and of course tax. My wife and I had a soda apiece and paid roughly $9, which was a bargain for the amount and quality of the food. We will definitely stay again

4.0 / 10.0

The room was clean. The amenities were nice. We really enjoyed the pool and the buffet. The only suggestion would be to put usb ports in the rooms. Most hotels have them now so I didn’t bring a charging block for my phone.

5.0 / 10.0

Loved this place! Clean,comfy and friendly people !

4.0 / 10.0

The room was clean, but we did find a few things from the previous guests, like a Pokemon card and a sticker, and a straw wrapper near the sofa bed. But, the one thing that did bother us, was the fact the shower's curtain rack was loose, and it caused the curtain to keep rolling back, allowing water to leak outside the bathtub and onto the floor. There is corrosion at the door frame, due to the moisture of previous leaks, which means it's been like that for a while. But, overall it was good. My husband hated the bed, but I liked it. I prefer harder mattresses than he does though.

5.0 / 10.0

I found the room to be very clean

4.0 / 10.0

Centralized location. Ease of access to anything you want to do. Breakfast buffet at restaurant is always great. (The main reason I stay). My only complaint is the walls are a little thin and you can hear kids causing a ruckus at times. YMMV

1.0 / 10.0

Extremely rude, and refused to help solve our issue

4.0 / 10.0

The rooms were clean and passed the white glove test. Didnt really require a lysol wipe/spray wipedown unless one feels absolutely necessary. Only downfall is that the rooms where outdated but not terrible. The mountain/cabin decor (curtain, comforter, mattress etc) concept is great and all but it can be modern yet still not take away from the theme. Hotel is in close proximity to eveything, walking would not be an issue to your stay. Would not mind staying again.

5.0 / 10.0

Have stayed here for years and its always been well worth the money. The new family suit was amazing!!

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