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Mountain Vista Inn & Suites

Front of property

Penthouse Apartment | Living area | 32-inch TV with cable channels

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Deluxe King Suite with Jacuzzi | Iron/ironing board, free WiFi, bed sheets

6.0Average

(1,010 Ratings)

"Nice"

Matthew

Don't miss out! Price and availability may change

6.0 / 10.0

Average(1,010 Ratings)

Hotel in Pigeon Forge, TN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel with free parking, 7-minute walk to Island at Pigeon Forge
Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Amenities at Mountain Vista Inn & Suites

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

TV

Free parking

Map of Pigeon Forge, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.0Average

(1,010 Ratings)

"Nice"

Matthew

Don't miss out! Price and availability may change

$$$$

6.0 / 10.0

Average(1,010 Ratings)

Hotel in Pigeon Forge, TN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Pigeon Forge, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

About this hotel

Hotel with free parking, 7-minute walk to Island at Pigeon Forge
Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.0 / 10.0

Average(1,010 Ratings)

3.0 / 10.0

The location is close to the islands but the noises ar night are rough. The pipes are loud in the walls and make alot of noise

1.0 / 10.0

The room smelled like mold and mildew, even after being recently renovated. The bedding on all the beds were nasty like they had not been washed before our check in. One bed in particular had what looked like dried vomit all over the sheets. When we notified the staff they were completely unphased. They did finally come to the room and change the sheets but left the mattress cover that was also covered in vomit. We will absolutely never stay there again.

2.0 / 10.0

The hotel could be nice with some updates. The room was not bad but had some flaws. Holes in walls, grim on baseboards, dust in bathroom vent.

4.0 / 10.0

The ceiling could use a vacuum but other than that the room was very clean and we enjoyed our time there and a great price

5.0 / 10.0

Clean rooms, everything nearby! Staff were wonderful, taking care of our every need! Indoor pool was a huge bonus with kids! Would definitely stay here again :)

5.0 / 10.0

Everything was great

3.0 / 10.0

Room was in good condition, staff was no very friendly

5.0 / 10.0

Room was big and clean

5.0 / 10.0

Nice room, walking distance to the Island.

2.0 / 10.0

We have stayed several times with no issue. This time we had a 3 bedroom on the 6th floor. I knew the names of everyone in the room beside me and we never met. One child said good morning neighbors to us..thru the wall!! Had to listen to a baby cry most of the night when we paid to get some sleep. Room was clean as usual.

5.0 / 10.0

Very clean hotel! Staff was extremely nice and personable! Great location, in walking distance to the island. It even has a small rooftop sitting area to enjoy outside.

3.0 / 10.0

Upon checkin we were told no water. Then room not ready even though it was after 4p. After a small arguement, i was given my key to my room. Room was okay. Definitely an older building that has had some updates. Could be cleaner and more updated. Once water was back on, we never got hot water in the 2 days we were there. Pool Definitely needs to be updated. It appeared dirty but it was just the concrete that was stained. Granddaughter still had a great time in the pool. Upon leaving the pool, (the 3 times she went swimming) she was forced to take a cold shower due to no hot water. Beds were clean and comfy. No tray in microwave so couldnt use. Freezer part of fridge needs to be dethawed. Couldnt use. Office locked when tried to get coffee both mornings at 730. No breakfast served even tho site said "continental breakfast ". Housekeeping came in our room twice while we were gone even tho we didnt ask for new towels or our beds made. (Didnt like this part as i was traveling with myself (single woman) and my granddaughter. ) Air conditioner very old but worked. Hardly any parking. Had to park jn a lot behind the hotel about 1/2 block away. Felt very unsafe for a single woman and 9yr old. Hardly any lighting. Overall, i would give this hotel a 2 star.

3.0 / 10.0

Room was basic, nice to have a refrigerator and microwave. No hair dryers available and no breakfast although coffee in the lobby was great. It was quiet after 11. For the price it was well worth a place to sleep for a night. We did not use the piol but it looked nice. Was very close to the island

5.0 / 10.0

My room was nice it was clean and spacious, it's an older hotel but kept up nice and priced right for a good clean room.

2.0 / 10.0

The pool was closed so the kids were very disappointed. there was no body wash for the shower and the first 11/2 or so there was no water.

4.0 / 10.0

The room was nothing too fancy but it was clean and affordable. It was in a good location if you intend on staying in pigeon forge.

1.0 / 10.0

Upon arrival at Mountain Vista Inn in Pigeon Forge, we were immediately appalled by the condition of the property. The parking lot and surrounding area were covered in trash, cigarette butts, and spilled liquids dripping from above onto parked cars. It looked completely neglected and dirty. When I went inside to check in, the front desk clerk rudely told me our room was not available even though we had arrived well after the posted check-in time. We accepted this and left to return later, but when we finally checked in, the experience was worse. The lobby was filthy, smelled terrible, and was cluttered with random items. The check-in process took far too long, and the staff was unfriendly and dismissive. When we entered our room, we were horrified. There were cockroaches crawling around, blood stains on the walls and sheets, and cigarette burns across nearly every surface. The room reeked of smoke and mildew, and it was immediately clear this was not a safe or clean place to stay. I went back to the front desk to express concern and requested a different room. I was told there were no other options, but housekeeping would take care of the issues. We left for several hours, hoping the problems would be resolved, but when we returned, nothing had been cleaned or replaced. We returned the keys, told the staff we would not be staying, and left. This hotel is filthy, unsafe, and should be avoided by anyone who values cleanliness or comfort.

3.0 / 10.0

Dirty had to clean before we could use anything

2.0 / 10.0

Noisy part of town. Very limited parking. Building was very aged and lacked upkeep and updates. Rooms were bright and noisy, with sounds of water flushing overhead, people talking all around, traffic and sirens. It was the only thing available for a quick overnight stop, very expensive, and we won’t be back.

4.0 / 10.0

Nice clean rooms at a good value!!

1.0 / 10.0

Woke up one morning to a grown man standing in my room while i was sleeping, yelling at me for my towels so he could switch them out. very unprofessional, very uncomfortable, and down right disrespectful. front desk worker said it was acceptable and i HAD to have my dnd tag on the door if i didn’t want them to ENTER my room with no permission

4.0 / 10.0

Room could used one more cleanj g jf the floor. Was dirty in places. Would like to see breakfast return or options for a discount closer to the location.

5.0 / 10.0

Always great..great location easy check in

4.0 / 10.0

It was a nice motel and close to everything so you could walk. Walked to the island in like 3 minutes. It was clean, friendly and comfortable. Definitely will be staying again. Pool was not as clean as I would of liked it to be it was cloudy, but the rest was nice

4.0 / 10.0

We found the room clean and its in a great location. My family likes staying here. Parking is lacking but, the location overcomes that. Great economical and clean hotel.

3.0 / 10.0

The rooms were okay and seemed fairly clean but the staff was extremely low on personality

5.0 / 10.0

Easy walk to the Island and easy access to the parkway.

2.0 / 10.0

The room was not the cleanest if you walked barefooted your feet was black from the nasty floor. The beds was not comfortable at all!

10.0 / 10.0

Nice

4.0 / 10.0

Dirty sheets, felt like we had to keep shoes on the entire time in the room. Didn't even have a drink machine or vending machine. Wouldn't recommend.

8.0 / 10.0

Wonderful

6.0 / 10.0

The front desk people were not friendly, just seemed bored or indifferent. The room was clean but vastly misrepresented in photos. it’s in a pretty noisy location, and the pool was so dirty and cloudy. The elevator smells of mildew and the ice machine was dirty.

1.0 / 10.0

This place was absolutely horrible!! They have bedbugs it’s disgusting dirty!! Hair on walls! Sticky on every surface!! Electrical hazards everywhere! It needs to be shut down. Please drop them from listings like your competition did!! The worst customer service I have ever seen in my life making several trips a year coming to this area! we’ve never left a hotel never we did this one!! Save your money!!

2.0 / 10.0

Booked and arrived paid a deposit and got to room and checked beds there was a Bed Bug problem and this wasn’t recent due to the stains and cluster of baby

5.0 / 10.0

Great customer service

5.0 / 10.0

This hotel is amazing. Clean, friendly, comfortable beds, and very helpful

8.0 / 10.0

Overall this hotel is pretty good for the price. The location is perfect, staff was friendly and it felt pretty clean. The pool area was clean, but had limited towels available. We had a two bedroom and should note that there are no air conditioning vents, so if the doors are closed there is no ac. There was a ceiling fan but it doesnt help much. My biggest complaint would be the noise from neighboring rooms. Walls are thin and if there is a loud group next door you can hear everything, and the whole room shakes if the door isnt closed gently.

8.0 / 10.0

Had a problem trying to find our reservation in the system but the friendly staff was very helpful and was able to resolve the issue. The room was bigger than expected. Everything was peaceful. We did have mold on the bathroom ceiling. Other than that, we really enjoyed our stay.

5.0 / 10.0

The hotel had some imperfections but overall was a great stay , would for sure stay again

4.0 / 10.0

We booked a suite! It was walking distance to the island which was very nice! But the rooms smelt awful. There was some holes in the walls, the toilet wiggled when you sat down or got up, the light in the other bedroom didn’t stop flickering (thank goodness none of our kids have epilepsy), the dividing doors didn’t open, and also the pool walls and floor were very jagged and rough. It wasn’t as bad as it could’ve been I guess… no bugs but the smell was god awful. Wasn’t the best but wasn’t the worst!

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