The Ritz-Carlton, Mexico City
Top rated by guests





9.0Outstanding
(109 Ratings)
"Best view in the city"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Mexico City and with The Angel of Independence reachable within a 11-minute walk, The Ritz-Carlton, Mexico City has concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a bar.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
9.0Outstanding
(109 Ratings)
"Best view in the city"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The staff are friendly, helpful and professional. We particularly appreciate the maître d’s hospitality, Pedro. He was classy and helpful. I like the area where the hotel is situated. It is safe with police always patrolling the area. The dinner at the restaurant is great. I love hanging out at the Cipriani bar for drinks. I would definitely return next year and stay at the Ritz. My overall experience is 9/10.
10.0 / 10.0
Best view in the city
N/A
10.0 / 10.0
Extremely luxurious, clean, beautiful and in a great location!
N/A
8.0 / 10.0
Staff, restaurant, bar,
Comfortable.
Club Lounge food really poor for $250 per day. Consequently dead most days/nights. Service good though.
Nowhere to sit outside other than narrow terrace
Hotel is on top of a large mini purpose building. Wait to get elevator to and from reception could be tedious,
10.0 / 10.0
Staff went above and beyond
Wish there was a quick way to grab a coffee or a morning bite on the go
10.0 / 10.0
Excellent position, really lovely staff and great views from the rooms.
10.0 / 10.0
The entire staff was extremely tentative and friendly. If you’ve seen Mr Deeds, it was like “very very sneaky sir” status. Every time you turned around someone was greeting you to open a door, push an elevator button, whatever you need. It’s not a bad thing, at all. The hotel was very clean and luxurious and the view from the room was great. Restaurant was amazing too. Food was amazing as was the view. I expected the prices to be astronomical but they were very reasonable. Less than $50 for steak which I was sure it would have been way more.
Or room was very spacious and beautiful. The large marble floor to ceiling in the bathroom was exceptional and the stand alone tub next to a large shower area was nice too. It was interesting how spaced the bathroom was from the main bedroom, which is nice so you don’t feel like you’re sleeping in a bathroom. Once you stay, you will know what I mean. The hall is lengthy. The electronic shades in the room are a nice touch too.
We originally started on floor 41 and after our first full night, we woke up to a child running back and forth non-stop starting at 6am. As a mother, I don’t try to mind children because that’s what they do but we left ours at home and I was looking forward to sleeping in. After a few hours of that, I called the front desk and asked if there was another room we can be moved to and they quickly accommodated us a few floors up! So I guess that’s not really something we didn’t like because I was rather pleased in the end. But I guess the hard floors would allow the people below to hear footsteps below are something I wouldn’t like all dependent on who is above.
10.0 / 10.0
i have travelled all over the world and; this was one of the top five hotels I have in which I have stayed. value wise maybe number one or two.
1.0 / 10.0
Terrible experience, was mistreated by staff that discriminated me and prevented me from checking in.
Terrible experience, was mistreated by staff that discriminated me and prevented me from checking in.
10.0 / 10.0
Lounge area was I'll-conceived for comfort of guests. Music seemed incongruous with the potential intent of a high floor/ high end lounge effort.
10.0 / 10.0
I stayed at modern room at 47 floor. it has fantastic and dramatic view to the city. I really like it! The facilities like swimming pool and sauna you should book. that’s not comfortable. The restaurant at the 38 floor is really nice and delicious and the staff are really attentive.
as for me this is the best hotel in Mexico city.
9.0 / 10.0
great staff
small room for the price..
10.0 / 10.0
great location and service Warm and comfortable rooms Pleasant staff and helpful amenities like towel robes, plenty of bath supplies, and room service 24 hrs
noise from other nearby guest having a meltdown at night
5.0 / 10.0
I’m not recommend this hotel at all!!!
2.0 / 10.0
View from 45th floor
At night while attempting to sleep, the slightest movement in bed would set-off the room motion detector to illuminate the entire room. Impossible to sleep. In the morning requested that the detector either be disconnected or we be moved to another room. Departed for the day. Upon return, was assured it was fixed. Second night proved that only half of the lights had been disconnected, another night without sleep. Finally on the third night, no lights. Dinner food was ok/marginal, bar food was very unimpressive for price. Spent +$2000 for 3 nights, left exhausted and hungry.
10.0 / 10.0
everything was excellent except the wifi
the wifi
7.0 / 10.0
the location , nice hotel , very good service .. the employees are number one
, very expansive for the size of the room .. the bed and the pillows should be more confortable ..
10.0 / 10.0
impecable Service as usual. great staff. Beautiful view and rooms . You can never go wrong with the Ritz.
I loved everything about the property .
10.0 / 10.0
Absolutely everything!!!
Best Staff Spa location And Food
I stayed in many In a Ritz but this team of the most beautiful people and service was Outstanding!!!
9.0 / 10.0
new modern clique
found the lift system confusing
9.0 / 10.0
El servicio fue magnífico. Nos casamos ese fin, mi getting ready fue ahí y tuvieron una atención al detalle espectacular. Genuinamente me sentí magnífico
Las instalaciones son de primera pero el servicio ha sido de lo mas top que he visto.
3.0 / 10.0
el desayuno normal, la ubicación es buena
el ambiente es completamente desagradable, la gente que circula por el lugar es aterradora, el servicio regular, las habitaciones dicen un metraje pero tienen columnas en medio que quitan visibilidad y comodidad
10.0 / 10.0
Las instalaciones, la comida y las habitaciones de lujo
Nada
8.0 / 10.0
La atención muy buena
Muy caro para lo que es y alejado de todo lo que ofrece el área
10.0 / 10.0
Asistí a una junta de consejo de Bbva, por lo que la ubicación estuvo inmejorable, así como también la atención el diseño en una palabra todo estuvo de primera
Que sólo estuve una noche
10.0 / 10.0
La hospitalidad
1.0 / 10.0
Al llamar ma
Dinero na estaba sobre vendías la abitacines y me dejar si cierto y comarson queiro
O
Queiro mi realbolndo la
NAD ÑUES ES EL UNJXO AMAUE LW
WNRR
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Ritz-Carlton, Mexico City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Mexico City. Enjoy the water!
Is The Ritz-Carlton, Mexico City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ritz-Carlton, Mexico City?
We found 29 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
