Petronilla - Hotel In Bergamo
Top rated by guests

9.3Outstanding
(1,052 Ratings)
"The staff were extremely helpful and really went out of their way to help you."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
The Petronilla is a boutique hotel in the heart of Bergamo's lower city, in the historic San Lazzaro area. Each room is unique and features modern art and free Wi-Fi.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Emergency cord in bathroom
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.3Outstanding
(1,052 Ratings)
"The staff were extremely helpful and really went out of their way to help you."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff were extremely helpful and really went out of their way to help you.
10.0 / 10.0
We have stayed at this hotel before we love it, the staff at the reception are extremely friendly and helpful, the hotel is very well located, clean and with a lot of attention to detail
Nothing
9.0 / 10.0
The location is good. And the staff is nice.
Breakfast also very good
Acoustic insulation is not great
10.0 / 10.0
Staff was lovely, great breakfast. Perfect hotel , great location . Homey feel
All good
10.0 / 10.0
Friendly and welcoming staff. Cosy and thoughtfully designed room space. Great breakfast
Everything was really good, thank you )
9.0 / 10.0
The location on a small street in the city center with parking is very convenient to shopping, restaurants, and old town access. Elevator. Breakfast has various meats, cheeses, fresh fruits, yogurts, juices, fresh coffee, and eggs to order...stocked continuously. Staff is friendly, helpful and professional. Rooms are clean and beds are comfortable with nice, cotton sheets. Everything is very thoughtful. Bottled water, fresh fruit in the room. Small refrigerator is stocked.
Tv channels are limited.
10.0 / 10.0
The hotel is in an excellent location! The staff were incredibly friendly and helpful.Highly recommended for anyone looking for a nice accommodation
-
10.0 / 10.0
Location, room, breakfast, stuff
10.0 / 10.0
In general, Petronilla Hotel is a very beautiful, relatively small boutique hotel in a very central location in Bergamo. It's very clean, beautifully decorated and cozy. I think though that what I have appreciated the most were the staff. I think it's quite rare to meet hotel staff as pleasant and helpful as the people working at Petronilla. They really made me feel welcome and special. Looking forward to visit again. Grazie mille per tutto!
N/A
9.0 / 10.0
Location is very handy for both city center and old town. Made to feel very welcome by helpful and friendly staff who went out of their way for us. Very nice breakfast with lovely quality options
9.0 / 10.0
The welcome was special. Immaculate. Breakfast A1
Mattress a bit too soft for me (personal preference)
10.0 / 10.0
Location and extremely quiet
Not too big
10.0 / 10.0
This 12 room Boutique Hotel had a very welcoming vibe. The staff were exceptionally friendly helpful and professional.
Great attention to detail. Breakfast cooked to order with extensive buffet and the Coffee was Great too.
The room was modern, very clean with a comfortable bed and excellent bathroom facilities and a good wardrobe. The layout of the furniture could have been better to allow for a comfortable relaxation seating area in our opinion. That is all. It would not stop us staying again.
10.0 / 10.0
Wonderful staff and breakfast, good location, pretty view from balcony
All good
10.0 / 10.0
conveniently located, the staff above and beyond to help us. They park you car and bring it back, so much easier
10.0 / 10.0
Absolutely fantastic service at check in explaining the local map, restaurants and really made us feel super welcome by the man - sorry didn’t get names
Breakfasts were very very good , lots of choice
Staff were very friendly and efficient - very happy in their job and made us feel part of the family
Nothing at all
10.0 / 10.0
Location central, reception staff all exceptional. Room quiet,very clean, good bed, amazing shower.
Breakfast room very pleasant, great selection of excellent fresh fruit, cereal, bread, breakfast cakes. Good coffee.
Nothing
10.0 / 10.0
The staff, in particular, were outstanding in every way from marking a map and and providing guidance on what to see based on our interests including dinner reservations to parking our car for us and drying clothes after we got caught in a rain storm. Absolutely the best we have ever encountered from arrival to departure!! Perfect location for touring and shopping, outstanding breakfast and world class accommodation and value for money.
Nothing could have been better.
10.0 / 10.0
Very comfortable
9.0 / 10.0
Great staff, clean room and good breakfast.
10.0 / 10.0
Outstanding service, spacious rooms, excellent breakfast and great location. What else could you want?
10.0 / 10.0
Everything
9.0 / 10.0
Excellent location. Attentive staff.
The AC wasn't working properly in the room. Fortunately, it was a cool night due to the arrival of rain after a long hot month.
10.0 / 10.0
A very well designed boutique style hotel in the center of Bergamo. Spacious rooms, comfortable bed, lots of light in the room as there was a balcony in the bathroom and two windows in the room. The staff was super helpful, polite and friendly and gave us all the tips for the city. I would definitely recommend it !
Nothing!
10.0 / 10.0
First class service. Comfortable room with all the facilities required. Lovely Breakfast. Helpful and professional manager.
10.0 / 10.0
Comfortable beds, feather pillows and everything you need for a good night's sleep. Excellent breakfast and exceptional service by the friendly and most professional staff. Best hotel we've ever stayed in. Atmospheric courtyard for breakfast with attentive waiters.
N/A
10.0 / 10.0
Charming, clean rooms, amazing breakfast spread, friendly staff, helpful with parking - helped us set it up ahead of time!
10.0 / 10.0
I will return to this hotel. The management was amazing ! They were not only helpful but able to perceive difficulties and helped when they felt necessary. I truly appreciated the extra service and care given during my stay. Congratulations on making people feel so welcome!
7.0 / 10.0
This hotel is very comfortable and the staff are super friendly and helpful. We appreciated the private parking which costs 20 euros per day. The excellent location of the hotel makes it possible to do everything on foot so you can leave the car behind. The room was spotlessly clean and provided a quiet place to sleep. We had a good breakfast, but no offer of eggs day 1 - just buffet style food. The next day we were offered a very delicious omelette.
Decor wise I think we were unlucky with our room, which seemed dated and was extremely dull with poor window coverings. The design was not at all tasteful in my opinion, perhaps a bit retro, but not smart. You wouldn't have wanted to spend much time in our room as it was rather depressing. All rooms are different so maybe we were unlucky. The shower was more of a mist than a shower so not perfect for washing your hair.
10.0 / 10.0
Everything
10.0 / 10.0
A small and personal hotel with very nice facilities. Staff was very nice and helpful. Breakfast had a very good selection of dishes. You could also order warm dishes.
Nothing really.
10.0 / 10.0
Everything!! The location is excellent, the property is beautiful, charming, and comfortable! The breakfast is WONDERFUL, but by far the best “thing” about the hotel is the staff! Francesco and Rebecca, in particular, were amazingly helpful, kind and lovely!
I loved everything! I’m looking forward to returning!
10.0 / 10.0
Very elegantly designed and very well thought through property. Outstanding service oriented culture.
Nothing
10.0 / 10.0
Staff, location, breakfast
Nothing
10.0 / 10.0
Everything
8.0 / 10.0
Wonderful little hotel. Classic Italian Modernist decor. Incredibly chic bathroom, hot tub thrown in. The concierge was lovely and extremely helpful.
10.0 / 10.0
Lovely boutique hotel in excellent location
Nothing
10.0 / 10.0
Location, breakfast, spacious clean room, friendly staff
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Petronilla - Hotel In Bergamo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Petronilla - Hotel In Bergamo pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Petronilla - Hotel In Bergamo?
We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
