Hotel Cappello D'Oro, BW Signature Collection
Top rated by guests





8.8Excellent
(4,006 Ratings)
"Centrally located
Room nicely furnished and warm
Great breakfast
Nice pleasant staff"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(4,006 Ratings)
"Centrally located
Room nicely furnished and warm
Great breakfast
Nice pleasant staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Centrally located
Room nicely furnished and warm
Great breakfast
Nice pleasant staff
Nothing
10.0 / 10.0
Very good location. Spotless clean . Very nice staff. Delicious breakfast
Nothing
9.0 / 10.0
Clean, well located for train station, restaurants, shopping and easy access to upper city. Most staff were friendly and readily shared info on trains and city.
All good!
10.0 / 10.0
The location is great, the breakfast is delicious. The service is excellent. I warmly recommend this hotel
10.0 / 10.0
Location was perfect, well maintained and rooms perfect size for all of our needs.
Staff were amazing, very helpful with positive interactions each time.
Would100% recommend as a perfect base to see the sights of Bergamo.
8.0 / 10.0
Location, easy access and clean. Staff was helpful with storing luggage for early arrival.
There was a construction work for a while, it was a bit difficult to rest at first. There was a security breach (received whatsapp scam messages acting like BW) at the time. Yet, staff was demanding a card transaction as guarantee, at the end they accepted cash payment with extra deposit. That’s not an unusual thing these days though it was unexpected from my end.
10.0 / 10.0
Excellent breakfast.
Very helpful staff
Comfortable room
9.0 / 10.0
The room was beautiful, elegant and very large. They give us a free room upgrade. The lounge bar as the reception was charm. Finally the breakfast was delicious.
The room was not very well soundproofing
10.0 / 10.0
Right in the heart of the city, great facilities and very helpful staff. Room was very good and the breakfast was excellent
10.0 / 10.0
Very central
10.0 / 10.0
The property was very central, near restaurants and shops and it was ideally situated to access the Città Alta in Bergamo.
No complaints.
10.0 / 10.0
The room was by far one of the nicest rooms I have ever been in. I was so surprised at the impeccable design and comfort of the room. The layout was outstanding, design was superb. It is beyond what I would ever expect.
I thought the dining area was not as well designed as the rooms. I also thought the music selection in dining area was absolutely awful and very badly curated. There also was a big screen TV in the bar area (which was lovely) and this was very distracting. It was strange that the music was loud and the TV was loud and both bad programming. It was just noise in the end. NOt relaxing at all. The opposite, it was stressful. On a more serious note, the bathroom taps were put in wrong so the cold setting was the hot and the hot setting was the cold. There is a universal setting that Left is Hot and Right is Cold. In the room I was staying in none of the taps were installed correctly. The breatkfast was great but the selection of hot items was not great. It would be good to have hash browns or a hot vegan option. These are all little things and do not want them to take away from the best hotel room ever!
10.0 / 10.0
On arrival we were met by friendly staff at reception and all the staff we interacted with during our stay were very friendly and helpful. The breakfast selection was excellent. All our needs were met and the location was excellent.
9.0 / 10.0
Location and comfort . Late check out
N/a
8.0 / 10.0
Great location close to Porta Nuova. Well-placed for bus to airport or up to Old Town.
9.0 / 10.0
Excellent location, good breakfast, spacious room
Dinner in the restaurant
8.0 / 10.0
We got upgraded to a more spacious room
The sheets were very clean and bright white
The window had great soundproof (we were in the center, big intersection and traffic and heard nothing with the window closed)
Air conditioning
Bathrobes and towels very clean
Breakfast was very good and diverse
The room was a bit dated and had an “old” smell
The bathroom features of the jacuzzi were dated and bit dirty
The shower gel and shampoo were kinda cheap
8.0 / 10.0
Location
Clean
Staff were helpful
Nothing
9.0 / 10.0
Very central location, close to bars, restaurants and shops. Was upgraded to a superior room which had a lovely balcony with sun loungers.
The bar/restaurant closed after breakfast and was only open from 4-10pm in the evening.
9.0 / 10.0
Great location, amazing breakfast at a surprisingly low price. Spacious, soundproof rooms.
TV has only Italian channels.
9.0 / 10.0
The superior bedrooms were modern, clean and comfortable and we were very impressed with them however the reception area and breakfast room could do with a little bit of modernising.
The reception area was a little dated but the staff were very helpful
8.0 / 10.0
Comfortable and great location
Bar opening times and staff unavailability
10.0 / 10.0
A great location- easily accessible to both upper and lower city. Staff was friendly and accommodating
A few steps to elevator which was a bit of a challenge with suitcases
10.0 / 10.0
Great location, wonderful room, helpful staff and great breakfast.
9.0 / 10.0
Large and very comfortable room. Good breakfast.
Nothing
8.0 / 10.0
Location. Friendly reception staff.
Noisy guests next door until 2am. When we tried to pre book a taxi Reception told us to ask about taxi to airport 5 mins before we wanted one but when we did it took almost an hour and cost more.
We were very stressed.
9.0 / 10.0
The hotel location is very convenient, in the city center, close to tourist attractions. The bus which goes to the airport stops next to the hotel. The breakfast is very good and with a variety of choices. The towels were replaced every day. The staff is friendly as well.
We had a superior room which was a bit tiny but enough for us. The space to organise our clothes was limited. I don’t know how the regular rooms look like.
10.0 / 10.0
It was big enough to have all the services but small enough to avoid problems such as long queues for breakfast etc. The location is also perfect and allows access to Citta Alta in less than 15 minutes by public transport.
Nothing
9.0 / 10.0
Great location for all the local sites, eateries and bus and rail services.
Very comfortable and soundproofed room.
Good breakfast choice.
Excellent staff service
Drinks were rather expensive but to be expected in a city hotel
9.0 / 10.0
Breakfast was excellent. Location was supererb.
All went well. I recommend the hotel.
10.0 / 10.0
The location is excellent—this is my second stay here. Attentive staff .
There's some internal noise! People are inconsiderate
10.0 / 10.0
Very central location, bus from airport stops directly outside hotel and only takes 15 min! It was super clean and fresh, we loved our room! We got an upgrade from a superior room to a deluxe room which was gorgeous. Breakfast was delicious. The staff gave us loads of recommendations for places to eat and drink and they were all brilliant.
10.0 / 10.0
The hotel offers meticulously designed rooms with traveler-friendly details and a prime location surrounded by restaurants, shops, and charming streets. Highly recommended for a memorable stay.
Nothing
10.0 / 10.0
It's very good experience in here.
NA
8.0 / 10.0
Location incredible. On the Main thoroughfare of the New Town, with a view to the Upper Old town. Sun splashed and beautiful
Staff lovely and breakfast 1st class
Sorted us out with breakfast bags as we were leaving prior to breakfast for an early flight, classy touch
Rooms werent huge. Worst bit was the sink wasnt in the toilet/shower room-hate that after going to the toilet etc
Was clean etc but that was the only downside
10.0 / 10.0
Very good selection of food at breakfast.
Friendly helpful service and located in the heart of the city with bus stop outside for the airport coach and across the street for transport to the Città Alta.
Have no complaints
8.0 / 10.0
Great Location & friendly helpful front desk staff
9.0 / 10.0
Great central location - 5 walking distance from restaurants and shopping at the centre of Bergamo. across the road from the bus station and 8 walking distance to the train station. Very nice room, slightly smaller than my liking but certainly very clean with very comfortable bed. I made a special request which was taken into consideration seriously and met at check in. Very friendly and helpful staff (Thank you Martina and all at the reception). Not luxurious If I am back to Bergamo, it will certainly be there - no doubt.
The foyer area is somehow small and uninviting - the lift is far too small for more than 2 people, although I was grateful it was always working. Not sure if I booked too ate or this is the usual prices, but it was slightly more expensive than expected.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Cappello D'Oro, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Cappello D'Oro, BW Signature Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Cappello D'Oro, BW Signature Collection?
We found 26 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
