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Hotel Genziana

Top rated by guests

Property building, Night

Hot Tub

Property building

Facade/entrance

Facade/entrance

9.1Outstanding

(128 Ratings)

"I like breakfast provided by the hotel with vast varieties of food to choose from as well as the dinner with three good options to choose from. I particularly like the location which is right in fro..."

Verified guest

Don't miss out! Price and availability may change

9.1 / 10.0

Outstanding(128 Ratings)

Hotel in Ortisei

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Genziana offers a free wellness center with indoor swimming pool and sauna. Set in Ortisei, it is 984 feet from the Alpe di Siusi ski slopes and offers free heated ski storage.

Amenities at Hotel Genziana

Pool

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Map of Ortisei

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.1Outstanding

(128 Ratings)

"I like breakfast provided by the hotel with vast varieties of food to choose from as well as the dinner with three good options to choose from. I particularly like the location which is right in fro..."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.1 / 10.0

Outstanding(128 Ratings)

Hotel in Ortisei

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ortisei

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

About this hotel

Hotel Genziana offers a free wellness center with indoor swimming pool and sauna. Set in Ortisei, it is 984 feet from the Alpe di Siusi ski slopes and offers free heated ski storage.

Amenities

Pool

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.1 / 10.0

Outstanding(128 Ratings)

100% verified reviews

10.0 / 10.0

I wish I could stay a day or two longer to make full use of the facilities.

I like breakfast provided by the hotel with vast varieties of food to choose from as well as the dinner with three good options to choose from. I particularly like the location which is right in front of the bus stop for buses to/from Bolzano. And the morning mail on my dining table which provides weather forecast for the day and following two days as well as programs for the day and suggestion where to visit in the vicinity like South Tyrol Museum of Natural History. Finally, I enjoyed excursion with the hotel guide Lukas who accompanied me to take cable car to both Seceda and Alpe di Siusi on the first day as well as visiting Passo Giau on the following day and many other places with magnificent views!

Nothing I can think of.

8.0 / 10.0

Tiny room big price tag

Good

Room too small for money paid.

9.0 / 10.0

I will book it again if I ever come to Ortisei in the future

Location is perfect

Breakfast is good, I expected to have some more vegetables

8.0 / 10.0

Great facilities but food was marginal at best

Beautiful hotel. Loved the spa and the location

Restaurant was very underwhelming. We were told that they could make us vegan options. That translated to leftovers or rice and bread. Very disappointed.

10.0 / 10.0

Solo female traveler

The hotel was clan and tidy, with an excellent buffet breakfast. The hotel has a small lift to easy access rooms with luggage. It is conveniently located right across the road from the bus station and only a few minutes walk to both the Alpe di Suisi and Seceda cable cars. As a solo female traveller I felt safe walking around the area in the evening.

8.0 / 10.0

Perfect location to reach Seceda and other sites.

Proximity to reach gondola to Seceda and funicular to Raschieza. Rooms were nicely appointed. The staff were friendly and did everything they could for us.

Check-in was confusing as there was no place in the plaza for car parking.

10.0 / 10.0

This was one of my most favorite places to stay in my first trip to the Dolomite area.

Everything! The room was great, the restaurant and team members were excellent, and the views were beautiful! Plus, it was adjacent to the bus stop!

Nothing.

1.0 / 10.0

No comment

the location

I lost something at their garage They didn’t bother to help

9.0 / 10.0

I was very impressed with Ortisei. It's conveniently located near the entrances to both Seceda and Alpe di Siusi.

Every aspect of my stay was exceptional, including the service, breakfast, bed, surroundingsand location.

The only area for improvement would be the room temperature, as it was slightly too warm and not adjustable.

9.0 / 10.0

We felt loved by all of the staff

The location. The food. The staff. All very good.

9.0 / 10.0

Excellent hotel with great staff, just wish it was a little more affordable

Great location and staff - top class people

It’s just very expensive for summer

10.0 / 10.0

Exceptional.

The staff were friendly and attentive. Breakfast was exceptional. Guest menu for dinner was good value and since we struggled to find somewhere else that was open we ate dinner at the hotel both nights and were happy we did. We loved the indoor and outdoor pools. A lovely surprise was the hotel provided Lukas the walking guide for the day and we had an awesome day with him. Room was large and bed was very comfortable. I would highly recommend this hotel.

Most of the shops were shut in the town so there was no atmosphere. Hotel was on the pricey side.

9.0 / 10.0

amazing location, staff and food

good location and friendly staff

nil

10.0 / 10.0

Exceptional

everything! the views, and location are perfect!

nothing!

10.0 / 10.0

This place is a must

Great location, the place was super fancy, nice, clean, staff super helpful, the room was huge, clean, fancy, balcony with a pretty view. I was not expecting it to be as great. Breakfast had delicious options, great coffee and orange juice. Easy check in and check out. parking on site. Outdoor and indoor pool with great temperature.

10.0 / 10.0

Exceptional

Formidable stay at a formidable hotel. Price more than well worth for what's offered. For a tired backpacker it was lovely to make use of the spa. Attentive staff and friendly athmosphere. The optional five course-dinner was a great deal. Free mountain guide for daytrips was unexpected but much appreciated, especially for the solo traveller. Great location next to the bus stop, with only 30 minutes to the train in Ponte Gardena, so it works brilliant for train travellers. And with all the buses running through the valley (free fare card!) it is a great base camp for exploring the entire area. This was really a top notch hotel experience, thank you!

9.0 / 10.0

Early check-in!

close to everything and were allowed to check-in 1 hour early and also leave the car parked after check out. I liked the view at the balcony. The male receptionist was friendly and even accompanied us up to the room, so much selection for breakfast

It would've been nice to have coffee/tea and kettle at the room. Also the elevator needs odour cleaning.

10.0 / 10.0

Exceptional

The staff was incredibly friendly and helpful. The location was fantastic if you want to be in the action. Easy to walk to gondolas and restaurants. It is a little louder if you have your windows open because you're on main streets. Breakfast was delicious and get way to start the day.

The air conditioning wasn't very strong but understandable that isn't common in Italy.

9.0 / 10.0

wonderful stay in a beautiful convenient location where drag make you feel very cared for. highly recommend.

the staff were incredibly friendly and helpful, dining room host a lively dinner and breakfast reasonably priced for guests, rooms large and comfortable, excellent location. loved the outdoor hot tub!

we stayed in 2x at the hotel before and after our hiking trip. one of our rooms that looked over the pool area and was larger and more comfortable than over our other room, would ask for that in the future. the underground pool had a very slippery floor surrounding it

7.0 / 10.0

T

The weather and the entire province

I asked for upgrade for the single room they charged 149 euro. After a day they said we understood wrong. Since we got 2 room 1 single another classic. I kept one and upgraded the single. For them it's weird they consider chinging one will affect both rooms price

10.0 / 10.0

fabulous

Beautiful rooms, beautiful grounds, fabulous staff, especially Nikola at the bar

10.0 / 10.0

outstanding stay in Ortisei!

great location friendly staff nice view from the room

the bed was a bit uncomfortable

10.0 / 10.0

Home in North Italy

Everything was perfect, location, staff, environment...

10.0 / 10.0

happy stay for holidays

The staff is really kind, we are late but they wait and help us to arrange everything well, I am so thankful for that. The room is big and comfortable, The position of the hotel is right in the town and parking space is good as well,

nothing

9.0 / 10.0

Exceptional service, perfect central location, and beautiful facility with all the luxury amenities.

It is a beautiful hotel with all the amenities. The service was exceptional and all the staff we interacted with went above and beyond to make our stay comfortable and enjoyable. They provided a crib for our baby and always had our table ready with the baby chair for breakfast and dinner. The bartender made us special drinks tailored to our tastes. It was very personable.

The pillows were uncomfortable, which is the only tiny thing I had an issue with.

10.0 / 10.0

Exceptional

Location,staffs,Breakfast,room,view

Nothing

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