Hotel Grones
Top rated by guests

9.5Outstanding
(162 Ratings)
"Everything."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Grones is a small family-run hotel offering panoramic views of the Dolomites, a 5-minute walk from Ortisei center. It features luxury spa facilities and rooms with private balconies or gardens.
Airport transportation available
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$$$$
Top rated by guests
9.5Outstanding
(162 Ratings)
"Everything."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything.
Nothing at all.
10.0 / 10.0
LOVED all of it. From check-in, to aperitifs, to dinner (AMAZING), to the sauna and eucalyptus shower after a long hike (make time for it), this place was wonderful. I highly recommend anyone to stay (especially couples). The walk from the main touristy area to the hotel is no more than 10 minutes. In a very quiet area with wonderful views from the room. Service was extremely friendly and attentive. Hint: make friends with the bartender and do dinner at the hotel more than just one night. Would 10/10 stay again!!
9.0 / 10.0
Location was perfect. Stayed there for 7 days and didn't have to take the car out. Everything we wanted to do was within walking distance. The staff was amazing, especially Matteo, who answered all of our questions and was very accommodating. I would definitely recommend staying here.
There wasn't enough diversity in the menu options for dinner. My wife and I are picky eaters so it could be just us! If I had to make any comments about this hotel that I would have liked different is the menu.
10.0 / 10.0
The friendly staff treat their guests as family. Everyone is so helpful, genuinely welcoming and eager to insure an exceptional vacation for all the guests.
The views from the hotel are spectacular. Breakfasts and dinners are varied, delicious and beautifully presented. Our room was large, clean and extremely comfortable. I wouldn’t change anything.
10.0 / 10.0
The hotel was absolutely beautiful. The condition of everything was excellent as were the facilities Every member of staff was very alert polite and wanted to help.
The restaurant was excellent too, the quality of the food combined with the friendly service made both breakfast & evening meals a real treat.
Nothing
1.0 / 10.0
HORRIBLE AND NOT RECOMMENDED
I would like to share feedback regarding our recent stay at The Grones Hotel, where my family and I spent three nights. Unfortunately, the experience was deeply disappointing for several reasons:
• Unprofessional Conduct: The hotel management and staff demonstrated rude and unwelcoming behavior throughout our stay.
• Poor Guest Treatment: We observed a generally cheap and dismissive attitude in how guests were treated. This was especially evident when the hotel insisted on retrieving the reusable plastic room keys upon checkout in an unnecessarily strict manner.
• Discriminatory Attitude: We felt that the staff’s behavior was marked by stereotyping and a lack of cultural sensitivity, which made us feel unwelcome.
• Breakfast Experience: The breakfast offering was limited both in quantity and variety, and felt inadequate for a hotel of this category.
• Rigid Dining Policies: Guests were not given the freedom to choose their seating during meals; instead, seating was pre-assigned, limiting comfort and flexibility.
• Unresponsive Front Desk: Repeated attempts to reach the reception via phone were unsuccessful, indicating a lack of attentiveness to guest needs.
Overall, this was a regrettable experience that did not reflect the value we paid for, and we hope that future guests are treated with greater respect and professionalism.
10.0 / 10.0
Hands down the best hotel experience I have ever had. Absolutely everything exceeded my expectations. From location, to Room, to friendly and efficient staff. And dinner/breakfast was just unbelievable.
There was NOTHING that I did not love.
9.0 / 10.0
the restaurant was world class fine dining.
nothing.
10.0 / 10.0
A lovely hotel which is fastidiously maintained and run by amazing staff. Lovely views. The swimming pool and saunas provide welcome relaxation after a hard days skiing. The hotel shuttle service to and from the ski lifts gets you on the piste speedily.
Nothing!
8.0 / 10.0
the room was very clean and spacious. good location. great private parking.
the towels in the room were very old and ware down, the mattresses are not that comfortable.
9.0 / 10.0
one of the best ski hotel hotel that i ever stayed , the room os grat with a perfect view tô the mountain. the staff was very kind to us. and the food in the hotel was perfect and very good price. the hotel have very Nice spa with 3 saunas.
the jacuzzi after we ski was not very hot as we are expecting. the water was ok not cold but not hot, beside that the hotel is perfect , for sure we will return.
10.0 / 10.0
Very nice hotel, the rooms were perfect .
Great breakfast and dinner.
The shuttle to the ski lifts was very comfortable.
The crew was very friendly and helpful.
10.0 / 10.0
food is amazing.
9.0 / 10.0
Friendly and efficient staff. Excellent food
10.0 / 10.0
Cosy and with a welcoming atmosphere.
Nothing
10.0 / 10.0
Very clean, great dinner, friendly staff.
Nothing.
10.0 / 10.0
Excellent room, meals, staff. Superb overall.
10.0 / 10.0
Such a lovely hotel 5 minutes walking from the town centre. The staff were super friendly, the spa area is nice with great views over the mountains and 3 saunas. The breakfast is very good! I would certainly return!
10.0 / 10.0
We got a very nice room on the third floor with amazing views from the balcony. The staff was very helpful recommending day hikes and both the breakfast and dinner were absolutely delicious.
10.0 / 10.0
Szeroki wybór, jakościowe produkty, dobra lokalizacja, skibus dowożacy do wyciągów na telefon
10.0 / 10.0
Da localização, do café da manhã, da vista do quarto, da piscina, do bar.
De não ter jantar a lá carte ou um lanche a noite. Tive que pedir para comer só o buffet. Já devia ter essa opção tem gente que não come muito a noite.
10.0 / 10.0
住宿的体验太棒了,家庭经营的酒店,但感觉到了满满的温馨,早餐非常棒,吃到了人生羊角面包,每天都要炫2-3个。酒店的每一位员工都无比热情周到,遇到了一天晚上的小型晚宴音乐会,提供免费的火腿、面包等小食和水果酒,grones全员都出来和入住的客人一一敬酒,太棒了
每一样都很好,不需要改进
10.0 / 10.0
Tudo perfeito! A equipe super atenciosa, bem preparada e simpática. As proprietárias sempre presentes, garantindo uma boa estadia e dando um toque familiar, mesmo num hotel 4 estrelas.
O restaurante foi um ponto fortíssimo, recomendo jantar no hotel. O chefe é um gênio e o menu varia diariamente, sendo uma ótima oportunidade de provas culinária local.
10.0 / 10.0
המיקום, המלון, החדרים, הניקיון, ארוחת הבוקר - הכל באמת לעילה ולעילה.
היו כמה דברים קטנים שהפריעו, אבל לא משהו שפגם בחווייה הכללית.
9.0 / 10.0
pieza amelia, limpia y bonita
personal y servicio excelente
lugar precioso
10.0 / 10.0
所有一切都完美!最喜欢泳池和spa,泳池水很清澈,spa私密性好!房间空间大,窗外风景非常美!!!住起来很舒服!
位置在山上,坐公交的话需要打车到达,开车非常方便,我们下次一定会再次自驾来grones!
10.0 / 10.0
Tudo muito bom e lindo.
Localização perfeita perto de bar restaurante lojinhas. Café excelente e jantar muito bom. Visual e vistas panorâmicas durante café e jantares. Atendimento e cortesia impares
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Grones. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Grones pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Grones?
We found 1 amenities for this rental. This includes , and airport transportation available.
