Hotel Montchalet
Top rated by guests





9.6Outstanding
(149 Ratings)
"Beautiful, top tier boutique hotel with gorgeous decor and a fantastic spa. Super friendly staff. Beautiful location."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Set 2953 feet from St. Ulrich - Seizer Alm in Ortisei, Hotel Montchalet welcomes guests with a gourmet restaurant and bar. The hotel has a spa center with an indoor pool and a ski pass sales point, and guests can enjoy an outdoor hot tub.
Shuttle available
Free shuttle available
Concierge services
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Top rated by guests
9.6Outstanding
(149 Ratings)
"Beautiful, top tier boutique hotel with gorgeous decor and a fantastic spa. Super friendly staff. Beautiful location."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Beautiful, top tier boutique hotel with gorgeous decor and a fantastic spa. Super friendly staff. Beautiful location.
10.0 / 10.0
Superb hotel! Perfectly located in the small town. Service from the staff was impeccable. Very cosy hotel and highly recommend it. I appreciated the ride into town with driver, nice touch.
My only negative comment would the lack of views from the hotel and room. Such an incredibly gorgeous area of SudTirol, with exceptional views everywhere you go. However the hotel is tucked away on a tight street and my room with terrace and hot tub had no views and lacked privacy from other rooms.
9.0 / 10.0
Fabulous room and luxurious amenities on site. We loved our stay here.
Nothing
10.0 / 10.0
The hotel was perfect highly recommended. Very high level of service and an excellent staff.
Everything was excellent, not a single bad word to say.
10.0 / 10.0
One of the nicest hotels I’ve ever stayed in. Loved the electric decor and the modern room. The staff went above and beyond, unloading and loading our car and giving us a great tour of the facilities. The breakfast was incredible. Can’t say enough good things about this hotel
8.0 / 10.0
Elegant & cozy
Needs more lights in the room
10.0 / 10.0
Very modern hotel with a chic design while maintaining a warm and cozy feel. Staff was excellent- they do all the big and small things very well. It’s a little farther from town but this ended up being a plus. Very quiet and the hotel offers a very comfortable and quick shuttle to town upon request. Highly recommended and I’m a hotel snob.
9.0 / 10.0
Beautiful accommodations in a beautiful setting. Exceptional staff, Paulo the bartender made it very enjoyable with great advice on hiking!
Too much odor, diffuser smells in the air for such a naturally beautiful place. Pizza was delicious, restaurant food not as good as expected.
10.0 / 10.0
The staff was above and beyond. We have stayed at many Four Seasons hotels / luxury hotels and this staff was “authentic” not “in your face” but noticed when you needed their services. We will most definitely return multiple times. It truly was worth our “time”. Luica the manager of the main restaurant…..they are blessed to have her, she is truly caring about “you”!
Bath / shower towels could be better
8.0 / 10.0
great
room didnt have AC
10.0 / 10.0
Location and hotel and staff were everything and more! Perfect place to stay and had the hotel shuttle any moment we needed to go anywhere.
10.0 / 10.0
Amazing hotel, excellent facilities including the breakfast, easy parking in their garage and above all very hard working & awesome staff! Oh yes and heated and very convenient indoor pool. Attention to detail in everything they do is commendable. Simply the best!
No cons other than the little out of center location. Fitness center could be a little bigger, it was little hard to use the technogym kinesis because there was literally no roomn in front of it. May be remove one of the treadmills and make some room in front of it? Regardless, we would stay there again, no doubt!
10.0 / 10.0
It was great wonderful
It was great wonderful
10.0 / 10.0
The location of this hotel was perfect for us-close enough to town for an easy walk but far enough out to be quiet. The hotel was very clean and we loved the amenities, especially the in-room sauna which easily accommodated our family of 5. There were also little touches like sweets and herbal tea nightly in our room and washing the windshield of our rental car before we checked out which were so nice.
Best of all though was the exceptional staff! Thank you to all of you for making us feel so welcome.
Layout was a little confusing at first but not a big deal.
10.0 / 10.0
Hands down one of the best boutique hotels I have stayed in with great attention to detail and personal service
Nothing
10.0 / 10.0
Friendly Staff with pleasant attitudes and excellent customer service. Really liked the private outdoor whirlpool terrace that our room had.
A bit too small and expensive
10.0 / 10.0
The staff and the facilities
The shuttle service should run until 10pm to enable people to eat out without the worry of getting back.
10.0 / 10.0
really Every thing wonderful
Nothing
9.0 / 10.0
perfect stay
only downside were the beds, mattress not great. but everything else was perfection
10.0 / 10.0
The staff was amazing. Super hard working, extremely pleasant and helpful. They handled everything and made every effort to ensure our comfort.
Nothing. It was perfect.
10.0 / 10.0
The staff were excellent, the facilities were wonderful, the spa was refreshing, the breakfast was wonderful.
10.0 / 10.0
The staff was very professional and welcoming. They really anticipated every need and surpassed it. We got a complementary room upgrade for my birthday, and the room was so special! It seemed like every time we left the room there was some sweet touch or complementary something that was left for us to return too. The breakfast at the hotel was amazing! It was so nice to be away from the hustle and bustle of the little town, but still be only a reasonable walk away. There are pathways all throughout the town that make getting around so convenient! We didn't even need to get in the car! There were very very nice electric bikes for us to rent which we did one day when we went on an electric bike tour through the mountains which was such a magical experience. It was by far the most elegant hotel experience I've ever had. There were so many amenities we didn't have time to take advantage of too. There is so much to enjoy in the hotel, if it weren't such a beautiful area, we could have spent all our time just enjoying all the beauty available at Montchalet!
I definitely could have asked for help, but I found the phone system in the room to reach staff or room service to be confusing and wasn't able to use it when I really wanted to order food.
10.0 / 10.0
The staff are absolutely incredible. Each one went out of their way to know us, our preferences, and were extremely accommodating and friendly. They made us feel like part of their family.
It’s also the small details that made this trip memorable; the scents throughout the room and hotel, welcome champagne, notes welcoming us (and likewise wishing us safe travels), nighttime tea, and washing our car windshield.
The rooms are divine and the bed was next level. The spa was amazing and so refreshing.
I felt like it was our little chalet for a few days.. already planning when we can come stay again.
The spa opened from 2-8, and would have been nice if it would open earlier.
10.0 / 10.0
The staff and entire hotel were exceptional! The smaller restaurant was one of our best dinners while staying there and our server was outstanding. This hotel has done it all right. It’s a bit of a walk up/down a few steep roads but still only takes 15 min to walk to center of town. Hotel was worth the hills!
The location was about a 15min walk up/down hill from the center of town.
10.0 / 10.0
Very cozy chalet i felt like home.. The hotel upgraded our suite to the one with the sauna which is a very nice gesture
There were unpleasant smell in the bedroom
10.0 / 10.0
Excellent amenities and incomparable service.
10.0 / 10.0
Pulizia accoglienza posizione
10.0 / 10.0
את הצוות. אנשים נהדרים!
הייתי חולה והתאמצו למצוא לי רופא.
תמיד מחייכים ונעימים.
המקום נקי מאוד ומסודר
לא אהבתי שיש ילדים. המקום לדעתי לא מתאים לילדים קטנים.
10.0 / 10.0
Tutto perfetto. La cura dei dettagli è da evidenziare
Nulla
10.0 / 10.0
الموقع جميل و مميز و الفندق ومرافق الفندق جميله والموظفين في الاستقبال رائعين .. شكرا للجميع
لا شي
10.0 / 10.0
موظفة الاستقبال sara كانت رائعة ومتعاونة جداً جداً جداً
لا شيء
10.0 / 10.0
الفندق جميل وممتاز من ناحيه المرافق والموظفين والمواقف والأكل ممتاز ما يستاهل بقوه ان الواحد يسكن بهذا الفندق أعطيه 100/100 الفندق
لا يوجد
8.0 / 10.0
النظافة & و تعامل موظفين الاستقبال وخصوصا لورانسوا - الخاندروا - لاسي & المسبح وبعض الخدمات مثل spa ..
English
Cleanliness & the treatment of the reception staff, especially Lawrence, Alejandro, and Lacy, as well as the pool and some services such as the spa.
Italiano
Pulizia e trattamento del personale della reception, in particolare Lawrence, Alejandro e Lacy, così come della piscina e di alcuni servizi come la spa.
1. المنظر الخارجي للغرفه مع تاكيدي مسبقاً على ذلك ولكن المنظر كان غير مناسب
2. الفطور الصباحي نظامه لا يناسب السائحين - حيث يتم اجبارك على طاوله ولا يترك لك الاختيار ، الوجبات تقدم وبحسب الطلب من القائمة والتي يعتبر محدود الخيارات - تعامل موظفات الخدمه يدل على عدم الاحترام واخص بالذكر الموظفه على الطاولة المخصصه للغرفه 101 ..
- يفضل ترى السائح يختار الطاولة التي تناسبه كما يفضل ان يكون الافطار بنظام البوفيه ويحتاج الموظفات لاعادة تقيم التعامل مع السائحين
English
1. The outside view of the room, although I had previously confirmed this, was inappropriate.
2. The breakfast is not suitable for tourists - you are forced to sit at a table and are not given a choice. Meals are served upon request from a menu with limited options. The service staff's behavior is disrespectful, especially the staff at the table assigned to room 101.
- It would be preferable to see tourists choose the table that suits them. It would be preferable for breakfast to be a buffet, and the staff need to re-evaluate their treatment of tourists.
Italians
1. La vista esterna della camera, sebbene ne avessi avuto conferma in precedenza, era inappropriata.
2. La colazione non è adatta ai turisti: si è costretti a sedersi a un tavolo e non si ha la possibilità di scegliere. I pasti vengono serviti su richiesta da un menù con opzioni limitate. Il comportamento del personale di servizio è irrispettoso, soprattutto quello del tavolo assegnato alla camera 101.
- Sarebbe preferibile che i turisti scegliessero il tavolo più adatto a loro. Sarebbe preferibile che la colazione fosse a buffet e il personale dovrebbe rivalutare il trattamento riservato ai turisti.
10.0 / 10.0
tutto ottimo staff gentilissimo e disponibile
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Montchalet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Montchalet pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Montchalet?
We found 3 amenities for this rental. This includes shuttle available, free shuttle available, and concierge services.
