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Alpin Garden Luxury Maison & SPA - Adults Only

Top rated by guests

Alpin Garden Luxury Maison & SPA - Adults Only Hotel in Ortisei

Swimming pool

Property building

Garden, Swimming pool

Property building, Swimming pool

9.3Outstanding

(116 Ratings)

"Everything!. The reception staff were really friendly and helpfull Lucas at check in was very informative and showed us around the hotel. Giulia at check out was very helpful and sorted an issue with ..."

Verified guest

Don't miss out! Price and availability may change

9.3 / 10.0

Outstanding(116 Ratings)

Hotel in Ortisei

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With panoramic mountain views, Alpin Garden offers a wellness center with an indoor pool. Bike rental is available and a free shuttle will take you to Ortisei and the ski slopes.

Amenities at Alpin Garden Luxury Maison & SPA - Adults Only

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Ski in / Ski out

Garden

Free parking

Map of Ortisei

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.3Outstanding

(116 Ratings)

"Everything!. The reception staff were really friendly and helpfull Lucas at check in was very informative and showed us around the hotel. Giulia at check out was very helpful and sorted an issue with ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.3 / 10.0

Outstanding(116 Ratings)

Hotel in Ortisei

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ortisei

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

About this hotel

With panoramic mountain views, Alpin Garden offers a wellness center with an indoor pool. Bike rental is available and a free shuttle will take you to Ortisei and the ski slopes.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Ski in / Ski out

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.3 / 10.0

Outstanding(116 Ratings)

100% verified reviews

7.0 / 10.0

The view of the mountain

The view of the mountain

The old furniture The smell of the rug

6.0 / 10.0

Dissapointed. NOT a 5 STAR!

The staff was wonderful. Erika and her husband the chef were the best.

The rooms were of pine and rustic and nothing elegant to represent a 5 STAR hotel. 5 star hotels do not have the owners dog roaming the hallways and barking at customers nor does a 5 star hotel have a half circular shower. You best be thin or else you’ll never make it. Not a great value for the money. We overspent for our stay. There are 4 star hotels located in town with much more tastefully decorated with better amenities. We visited other hotels and compare pricing. Also the furnishing of the hotel is Euro gaudy chic! We tried to relocate but the owner would not refund the balance.

10.0 / 10.0

I would highly recommend this hotel!

Everything!. The reception staff were really friendly and helpfull Lucas at check in was very informative and showed us around the hotel. Giulia at check out was very helpful and sorted an issue with the bill. The breakfast was excellent and staff were great. The location of the hotel is central. There is a underground parking. The facilities are great and open 24hrs. The place is just perfect!

Not much.. The dinner menue is limited and little complicated.

10.0 / 10.0

Comfortable upmarket family-run hotel

Very comfortable upmarket family-run hotel that has expanded over the years. Good room, restaurant and bar. Great for a relaxing stay in stunning scenery

10.0 / 10.0

Wonderful pool and spa facilities, bike hire, beauty of a breakfast

The decor and setting were stunning! Every little detail considered

The only thing that made me sad was that you had to pay 2 euro for using an Nespresso coffee pod in your room

10.0 / 10.0

Highly recommend!

Beautiful room and view. Excellent food.

9.0 / 10.0

Enjoyable, relaxing and the staff were professional.

The pool area is amazing. The food quality is amazing.

The prices of the wine menu are relatively high.

2.0 / 10.0

Not worth the price.

The rooms was clean and breakfast was fine.

The atmosphere was very strange, as if they didn’t see many people and didn’t know how to interact. They assign you a table for meals which was odd especially when other tables were available not right next to someone else. The spa has very limited hours for the saunas and outdoor pool so it wasn’t available if you’re out exploring during the day and want to enjoy those amenities. Lastly, the owner/manager was hanging with friends drinking on the patio and it was so uncomfortable we didn’t want to have a drink in that space and enjoy the sunset. It was the weirdest hotel experience and for the price I expected much more.

10.0 / 10.0

Exceptional

Lovely room and view of sassolungo! Breakfast at this place was incredible, staff were super friendly and helpful. Felt like a true luxury resort, with amazing attention to detail in all areas

2.0 / 10.0

Not at a 5 star level

Restaurant Breakfast Waiter/waitress Spa

For 800 euros per night: _no luggage management at arrival _no air conditionning _very agressive owner that shouted at us just because we asked politely if we could change table for dinner; the issue is not only the answer but the way and the tone of answering; accepting feedback should be part his job -rooms name between booking.com and the hotel website are not the same which make it hard to check if we were in the proper type of room

10.0 / 10.0

Exceptional

everything

5.0 / 10.0

Passable

The stay was comfortable, but can definitely do better than this

1.By the time we checked in, hotel stuff told me 40 euro per dog per day. When we checked out they told me is 50, the extra 10 is because we took our dog into breakfast room ( didn’t told before) 2.Worst Parking experience ever! Half of the car are parking one car into 2 parking spot, really difficult to park! We talked to hotel stuff, they told us that they can’t do anything about it :) 3.We’ve booked room with balcony, when we arrived they gives us a “upgrade” to another room, but in the end is the same as the pic on booking, but with a shared balcony which we lost privacy. 4. Very poor ventilation system, the room is still stuffy even when the outside temperature is 14 degrees

1.0 / 10.0

Quite a nightmare and disappointing experience

the kindness of the restaurant employees

We were In trentino for 12 nights. San Cassiano, Selva, Ortisei and Merano. This hotel was the only really bad experience. This hotel is not in Ortisei. It's right outside the city limit, on the way to Santa Cristina. It's 20 more minutes walk downhill and 30 uphill. You can drive down but Ortisei is not a friendly parking area, so up to you. Not being regulars of the hotel or friends of the management /owner we were not treated fairly. They oversold our room category (a suite with balcony) and they couldn't give us what we booked. They said we were upgraded to a designer room which even if nicely decorated it was on the back of the hotel on the ground floor with zero privacy. They offered a room on the 4th floor (a cheap double with no balcony) but the director told us that was the room we booked and we believed what was told. We later found out that that we were lied to, that was not the room we booked. We were charged fully with only 50 EUR discount for 3 nights total. That is not the difference in price between the two room categories. The last day after pointing out that the breakfast table was not properly assigned for the 2nd time instead of receiving some overdue apologies I was loudly confronted by the owner in front of all guests. We decided to accelerate our checkout and left. By the way... if you are driving and staying during high season you will have hard time parking. Not enough parking spots. To conclude the professionalism of this property's management is questionable. We believe they should hire a seriously big chain hotels experienced directorl to run operations. We believe there are many other Hotel options in Ortisei to choose from, you might luckly skip a bad experience at Alpine Garden.

10.0 / 10.0

100% attention to detail

We absolutely loved how everything is taken care of at this property. They have an impeccable attention to detail and they really make you feel special and a valued guest. Staff is very polite and correct, and they try their best to help. Food is delicious. Our room and bathroom were quite spacious, with views to the mountain. There’s free parking at the property.

The outside pool and jacuzzi temperature could be warmer.

10.0 / 10.0

Every thing was perfect .

Every thing Very clean. Friendly staff Perfect restaurant Perfect location

10.0 / 10.0

Exceptional

Everything was outstanding

10.0 / 10.0

Perfect!

Indoor pool 24/7!

6.0 / 10.0

Soddisfatto

L’albergo è bello e ti dà quella sensazione di essere nel lusso, spa negli standard di un 5 stelle. Hotel molto bello e di lusso complimenti

Colazione scomoda perché nonostante il prezzo alto il buffet nei cartelli sembra oro. Cameriere biondo e troppo invasivo calcolando che un 5 stelle bisogna avere una certa professionalità con i clienti e in generale.

10.0 / 10.0

Lækkert ophold i afslappende omgivelser

Personalets gæstfrihed og service var helt i top. Lækker morgenmad og virkeligt lækre faciliteter.

10.0 / 10.0

Incroyable

Qualité de l’accueil et du service

Le fait qu’il n’y ai pas de climatisation et notre chambre sous les combles

10.0 / 10.0

Tutto eccellente dal hotel curato in ogni minimo dettaglio al personale qualificato . Il cibo eccezionale , un ambiento

Centro benessere

L’acqua della piscina interna era freddissima preferivo riscaldata

10.0 / 10.0

素晴らしい！

広々とした3種類のサウナ！細部までこだわりが感じられるインテリア、そして朝食のワゴンサービスはこのホテルの特筆すべきポイントです。美しく整えられたガーデン、テラスからもオーナーの心遣いが感じられます。

何も思いつきません

10.0 / 10.0

تجربة فندقية لا تُنسى تجمع بين الفخامة والهدوء في قلب الطبيعة

من أروع التجارب الفندقية التي عشتها على الإطلاق! فندق Alpin Garden Luxury Maison & Spa يستحق بجدارة كل حرف من كلمة “ترف”. كل شيء فيه يعبّر عن الرفاهية والأناقة: من لحظة الوصول وحتى المغادرة، تشعر وكأنك في عالم آخر من الهدوء والراحة والجمال. الغرف فسيحة بتصميم فاخر، مليئة بالتفاصيل الدقيقة التي تعكس ذوقاً رفيعاً. الإطلالة ساحرة، والهدوء المحيط لا يُوصف. الخدمة استثنائية بكل معنى الكلمة، فريق العمل ودود للغاية ويهتم بأدق التفاصيل ليجعل إقامتك مثالية. أما السبا فهو قصة بحد ذاته! تجربة استرخاء لا تُنسى وسط أجواء طبيعية ساحرة وخدمات راقية. الإفطار متنوع ولذيذ، والأجواء العامة للفندق تجعل منه ملاذاً مثالياً لمن يبحث عن تجربة راقية ومريحة في قلب الطبيعة. أنصح به وبشدة، وسأعود إليه في كل مرة أزور فيها المنطقة

10.0 / 10.0

Lubię przepych wchuj

Złoto

10.0 / 10.0

estadia mágica, vista deslumbrante, refeições de alto nível. INESQUECÍVEL

Um dos melhores hotéis que fiquei na vida. Além de lindo, todos os detalhes tornam sua estadia inesquecível. Tudo no hotel encanta. Optei por incluir o jantar todas as noites e foi simplesmente maravilhoso. Todo o serviço de café da manhã e jantar é à francesa, servido na mesa que já é reservada todos os dias. Culinária impecável, serviço. 5 estrelas e um SPA que encanta os sentidos.

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