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Renaissance Zurich Tower Hotel

Top rated by guests

Photo of the whole room

Communal lounge/ TV room, Lounge or bar

Communal lounge/ TV room, Lounge or bar

Communal lounge/ TV room, Lounge or bar

Communal lounge/ TV room, Lounge or bar

8.2Excellent

(680 Ratings)

"The location, the parking garage, the room, the gym, the sauna, the breakfast, and last but not least the Service*. *I arrived after a long driving, with the stress of my upcoming business meeting, p..."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(680 Ratings)

Hotel in Zurich City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This 5-star boutique hotel enjoys a unique location in the Mobimo Tower in the trendy Zurich-West district. Many corporate offices and popular clubs like Moods im Schiffbau, Komplex457 and Hive are within walking distance.

Amenities at Renaissance Zurich Tower Hotel

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(680 Ratings)

"The location, the parking garage, the room, the gym, the sauna, the breakfast, and last but not least the Service*. *I arrived after a long driving, with the stress of my upcoming business meeting, p..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(680 Ratings)

Hotel in Zurich City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

About this hotel

This 5-star boutique hotel enjoys a unique location in the Mobimo Tower in the trendy Zurich-West district. Many corporate offices and popular clubs like Moods im Schiffbau, Komplex457 and Hive are within walking distance.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(680 Ratings)

100% verified reviews

8.0 / 10.0

Comfortable, clean and great location in Technopark

The rooms were large, the beds super comfy. The cleanliness was fantastic

The sauna was disappointing as I needed to repeatedly ask them to turn on the lights and the steam room wasn’t working. We were not advised if a city tax until it was time to check out. This should have been done at check in. We were also asked to place a holding deposit of CHF300.00 which shocked us. The guy saw the look on our faces and reduced it to CHF100.00. We will get this back but this is the first time ever being asked to do this on our credit card. We requested an additional bottle of water for our room and we’re told that we would need to pay for it. This was after we had heard the offer being made to someone else that guests could request more water at any time at no cost. He offered the water complimentary “on this occasion only” . We made mention of it at check out and were told that we should never have been asked to pay at all. Other than those issues, the staff were extremely helpful.

10.0 / 10.0

Remarkable!

The location, the parking garage, the room, the gym, the sauna, the breakfast, and last but not least the Service*. *I arrived after a long driving, with the stress of my upcoming business meeting, plus with a reservation for wrong dates.. Yet the staff Panagiotis not only accommodated the amending, but also focused on my preparation for my meeting - with guidance on how to reach it, as well as on how to benefit from the hotel in order to shine at it.

8.0 / 10.0

Very good

Clean and modern and spacious

9.0 / 10.0

Comfy bed and top class service

The comfortable beds, nice design of the room and friendly staff who were efficient and helpful. Bar was cosy with good drinks and food. Amazing view too.

The sliding door to the toilet, not the best for privacy. I would add access to Netflix or other steaming.

8.0 / 10.0

Over all I would consider booking there again.

Our room came with access to the Sky Lounge which was very nice. The beer and wine were good. However, my favorite was the 15:00 - 17:00 cake hour. Really enjoyed that after the drive on a rainy day.

There is not WC on the main level. You have to go downstairs to search for it. Also, in our room there was only one par of slippers. In toilet room the sink had no hand soap. There was hand soap in the main bathroom but not in the toilet room.

10.0 / 10.0

Stay in Zurich🇨🇭

The hotel was clean and spacious

None

1.0 / 10.0

Zero sleep for 4 nights

Some of the staff were helpful

The aircon was a joke, the room was hot and humid. First day we complained about the aircon, a lady came in with fan and pressed some buttons and left without saying a word. Then apparently no technician was available, the following morning the technician said yes they found the fault. The aircon was blowing 25 c and the room was even hotter. He apparently fixed but all there fixes lasted for couple of hours max. They obviously can control the airflow and temp so they keep moving it to whichever room complains next. We could not sleep for the full 4 nights we stayed there. No compensation or explanation provided except to say when the engineer checked the vent is blowing 19.5 c. But the room was close to 24/25. They said sorry this is the best we can do. They even tried to blame it on clothes we had hanging, but these were just our clothes for the next day, not wet clothes. I would not stay there again, nor would I recommend to any family and friends. There are many nice hotels in Zurich

9.0 / 10.0

Great

What I like about Marriott properties is that you always know what you are going to get, especially the 24 hour room service . Nice place.

We stayed only for one night but will be back for sure.

1.0 / 10.0

bad supervisor in reception his name is JALIOW !

‏I booked through Booking.com and paid online. When I arrived at the hotel renaissance in zurich I was met by the reception manager, his name is ( JALIOW ). He was very provocative, his voice was loud and his manner was harsh. He asked me to pay 200 Swiss francs on account by visa card, even though my entire stay was only for two nights. I told him that I paid for the stay through Booking.com and they did not tell me about any other payments. Then he assumed that I do not have a visa card. Is it a crime that I do not have a visa card? I asked him to pay in cash! But he refused and said in a loud voice, “I will not let you stay in the hotel unless you pay the 200 francs deposit!” Should I blame Booking.com for not informing me of this decision? or I blame the hotel management for giving the position of reception manager to someone who has no experience in dealing with guests in five-star hotels! We choose five-star hotels so that we do not see rude, harsh treatment or loud voices towards anyone! My impression of this hotel was very bad because of this manager at the reception, and I hope that they will appoint a manager who has experience in dealing with people humanely.

‏I booked through Booking.com and paid online. When I arrived at the hotel renaissance in zurich I was met by the reception manager, his name is ( JALIOW ). He was very provocative, his voice was loud and his manner was harsh. He asked me to pay 200 Swiss francs on account by visa card, even though my entire stay was only for two nights. I told him that I paid for the stay through Booking.com and they did not tell me about any other payments. Then he assumed that I do not have a visa card. Is it a crime that I do not have a visa card? I asked him to pay in cash! But he refused and said in a loud voice, “I will not let you stay in the hotel unless you pay the 200 francs deposit!” Should I blame Booking.com for not informing me of this decision? or I blame the hotel management for giving the position of reception manager to someone who has no experience in dealing with guests in five-star hotels! We choose five-star hotels so that we do not see rude, harsh treatment or loud voices towards anyone! My impression of this hotel was very bad because of this manager at the reception, and I hope that they will appoint a manager who has experience in dealing with people humanely.

8.0 / 10.0

It was great but service is slow and no room service past midnight but overall awesome location 🤍

Great property and location

Location

3.0 / 10.0

This hotel was terrible I got bad experience.. this hotel must be maximum 4 star they didn’t clean the rooms and trush b

Nothing

Every thing was poor

10.0 / 10.0

I loved the service specifically from Iosif , he was a delightful and positive person who made our stay amazing. We woul

The location was amazing

The cleanliness

5.0 / 10.0

Average. We wouldn’t stay here again.

The room size was good.

Small attention to detail. We were a family of 5 but the room was only set up for 2. Breakfast was expensive but poor. We had to ask for extra towels, linen, pillows. Remote for tv didn’t work. WiFi came and went. Just small things but that are expected in a certain level of hotel.

8.0 / 10.0

Excellent stay

Nice staff helpful

Location

1.0 / 10.0

Bad experience!

Nothing!!

Very bad experience!! The hotel is totally bad ! Not clean ! Smell bad ! Location is far away from everything! The staff some are friendly some are rude ! Never recommend not repeat the place at all !!!!!!

10.0 / 10.0

Great hotel

Great breakfast. Great staff at check in and breakfast

8.0 / 10.0

All in all the stay was great. Why does there have to be such a steep price for a 12h stay?

The staff was great, even the ladies from housekeeping (with a giggle). We could not pick the view from the room, but sometimes even the backside sights can be interesting.

Other guests from a big country, they were really rude to the staff, (jet lag)?. The staff tried to look away and apologized the whole time. The shower was nice but there was a (pressure) problem. with the water supply.

9.0 / 10.0

I got early check-in which I think helped me relax after my travel

Friendly staff Well maintained room

7.0 / 10.0

Nice hotel with pro and cons

I had a wonderful stay at the hotel. The room was spacious and beautifully designed, featuring a stunning view that made my stay even more enjoyable. The large bath was perfect for relaxing, and the bed was incredibly comfortable – I had a great night’s sleep. Breakfast was also impressive, with a wide range of choices and everything was of excellent quality. From fresh fruits to hot dishes, there was something for everyone. Overall, a very pleasant experience – I would definitely stay here again and recommend it to others.

Unfortunately, our experience at the hotel bar was very disappointing. Despite there being three staff members behind the bar and only four other guests present, we were completely ignored. We waited for over 30 minutes without being acknowledged or served. The lack of attention and basic customer service was unacceptable, especially considering how quiet the bar was at the time. Eventually, we decided to leave without ordering anything, and we certainly will not be returning to that bar in the future. This experience left a negative impression and did not reflect the standard we expected from the hotel

9.0 / 10.0

Overall great stay, just be aware of additional charges.

Great breakfast, clean and very cozy.

I was charged an additional 100 CHF per night on top of the amount I had already paid when I booked the room. Usually you give a credit card as a guarantee but not an actual additional payment. I was told this charge would be refunded upon check-out, but that never happened. I had to spend time following up with them just to get the amount returned.

10.0 / 10.0

Nice and Comfortable Stay

Nice Location, Good break fast and spacious rooms

Not enough charging points to charge the phone or tablets

10.0 / 10.0

Marita and Mie were so friendly and helpful we thanked them well

The stuff were very friendly and helpful The location was a bit far from the Zürich main center but it’s near main train station

There were not enough options in breakfast It needs to add more options of cheese and vegetables

4.0 / 10.0

Disappointing for the cost won’t b back or recommend.

Sebastien at the front desk was very helpful 10/10, breakfast was tasty & decor lovely

Air conditioner didn’t work properly, our room wasn’t serviced the 1st day & when I rang the front desk at 5pm to tell them they were quite rude. In room tea & coffee choices poor & towels poor quality.

9.0 / 10.0

Wonderful

Free parking in front of hotel, close to airport ( 20 mins) drive, restaurants nearby. Room was clean.

No

10.0 / 10.0

Welcome to Zurich

Check in was easy. The front desk staff were very accommodating. The rooms were spacious and quite comfortable. The hotel is in the techno district but only a pleasant 10 minute ride on the tram into bustling city area.

6.0 / 10.0

Good equipment but bad personnel.

Good rooms and comfortable bed. Very calm for the location.

The personnel is incompetent. After the check in, We came back in the evening and they had given our room to someone else. They did not even apologize for their mistake.

3.0 / 10.0

This should be 4 star hotel

Just location

Over value when it comes to services and facilities

1.0 / 10.0

Disapppointing and lack of staff

Nothing

Felt like 3 star

8.0 / 10.0

Very good

Everything comfortable

The receptionist are liars for example we asked for connected room cause we have 2 child they said no and we go for another shift later they said yes we have more than one and they gave us upper floor

10.0 / 10.0

Exceptional

Bathtub was a little high. Kind of scared when I stepped out because I was afraid to slip and fall. Other than that, no issue

8.0 / 10.0

Very good

Close to tram stop

Lamp in the family suite didn't work

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