Sorell Hotel Rex Zürich

The hotel was very clean, provided everything you needed including a coffee maker in the room and a sheet instead of a quilt if too warm. To he breakfast was excellent

The room was quite warm, but you couldn’t sleep with the air con on as too noisy due to it being a portable unit, but at least they did provide it and did warn us about the heat

Good location. When we arrived we walked from the train station. Although only a 15 min walk it was mostly uphill so we were pleased to discover the No7 tram runs very frequently into the center via the train station. It was extremely hot when we were there so we appreciated the hotel's suggestions of how to keep the room cool. Sheets were provided as an option to a duvet. The breakfast was good with a great selection.

Our bathroom was very small.

It was near to town but up a hill which could be a problem for some

No person on check in at about 18.30. Computer check in was not straight forward. They had bikes to borrow but no instructions on how to do so or a person to ask. Entry to room was very cramped and you had to go beyond the toilet to shut the door as the en suite was so small. The air conditioner didn’t work but two fans had been put in. This wasn’t adequate as the temperature didn’t drop below 30 degrees all night so it was difficult to sleep. Breakfast was on the whole really good and varied BUT the scrambled egg and crepes had run out just before 9am and were not refilled for the final hour of breakfast.

Excellent location, right next to the tram line. Easy access to central and the station. The rooms were not a bad size and the beds were comfortable. We had booked two rooms and one was immediately available when we checked in at 11am which was nice. The breakfast buffet was nice and there was a good variety of food.

The self check in and check out was complicated. Fortunately both times the staff just did it for us. However the staff were not particularly friendly or helpful apart from that. Finally the air conditioning was only a portable unit and did not really cool the room. I realise that this is Zurich and that it is not normally hot however both times we have visited in the past it was hot and the hotels we stayed in had proper air conditioning. Unfortunately the room was so hot that we couldn't really sleep.