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Hotel Crystal Interlaken

Top rated by guests

Facade/entrance, Summer

8.2Excellent

(1,309 Ratings)

"Perfect location and the staff was so warm and hospitable."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,309 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering free WiFi, the Crystal is just a 5-minute walk from the center of Interlaken and the Interlaken-West Train Station. Rooms feature cable TV, a safe, and a bathroom with a hairdryer.

Amenities at Hotel Crystal Interlaken

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

TV

Ski in / Ski out

Family friendly

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(1,309 Ratings)

"Perfect location and the staff was so warm and hospitable."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,309 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

Offering free WiFi, the Crystal is just a 5-minute walk from the center of Interlaken and the Interlaken-West Train Station. Rooms feature cable TV, a safe, and a bathroom with a hairdryer.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

TV

Ski in / Ski out

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(1,309 Ratings)

100% verified reviews

10.0 / 10.0

Exceptional

Perfect location and the staff was so warm and hospitable.

Nothing really

8.0 / 10.0

It was great thanks to the very polite and helpful lady at the reception.

Very helpful lady at the reception. Breakfast was decent.

There was an issue with plug points in the room, other than that, it matched expectations.

10.0 / 10.0

Cozy hotel with good access to attractions in and around Interlaken

Comfortable beds. Excellent location near the train station. Breakfast was very nice. Our room was bright and well lit, it faced a quiet street and had a little balcony. The staff at the desk were lovely.

The hall light was broken so we had to use our phones to light up the staircase. We reported it to the front desk, who were very receptive and said they would repair it asap.

9.0 / 10.0

Would recommend this property and have stayed here twice over past two years.

Location is great 5min walk from Interlaken West railway station allowing for restful mornings prior to catching trains to various destination in the region. Their breakfast was of a high standard and offered full English. The rooms were spacious with our balcony overlooking the Swiss mountains. Close to restaurant's and major shopping centre. Very quiet area and beds very comfortable.

Not a great deal to complain about regarding this property as we were very happy with all during our 3 night stay - good value for money

9.0 / 10.0

Great stay!!

The location and the rooms.

Breakfast not being included.

9.0 / 10.0

We highly recommend this hotel

Our rooms were clean, well appointed. Breakfast was very good and the staff remembered our drinks requirements the next day. We liked that they had a surprise option every day. The staff were very welcoming and helpful especially the reception.

Our rooms where to the street side. That made it quiet noisy with the traffic going by until ten o clock. lt helped when we put down the shutters.

10.0 / 10.0

Happy stay

Staff is very kind, the room is big and confortable, shower is very good, 3 minutes walking to the Interlaken west subway station. The breakfast was very good and in the last day we asked earlier breakfast and they gave us a box with sandwiches, fruits and coffee.

Not applicable.

8.0 / 10.0

No frills but good option for a short stay in Interlaken

Good location, free parking, big room and comfortable bed, nice breakfast, friendly staff

A bit worn out and “basic”

10.0 / 10.0

Charming

Service at check-in and the restaurant was amazing, the whole experience was excellent.

9.0 / 10.0

Exceptional!

The room was nice and clean. Bed and pillow were comfortable. Reception lady was super friendly and helpful. Breakfast was good and had quite a few options to choose from. The staffs who was looking after breakfast room was very attentive and lovely. Location of the property was only less then 5 mins walk to Interlaken West train station which was super convenience. And also less than 5 mins walk to Migros Supermarket.

Nothing!

8.0 / 10.0

5 min walk from West station, able to park car for few hours after check out while we walked around town centre. This wa

Staff lovely and accommodating. Good to have some parking spaces which weren’t full when we were there.

Room quite basic but still very comfortable. Would have been nice to have kettle in room.

7.0 / 10.0

Ok

Location close to west but west is far from buzzz Good view if u get balcony room Great breakfast

Everything was ok no major complaint. Door closes at 10 but there is a way to get in. Older style in quiet zone

6.0 / 10.0

Better to find another hotel

The floor arrangement is terrible and the hotel has no charm at all. Going up and down through stairs. The hotel should have had carts to take luggage from rail station to hotel.

9.0 / 10.0

it was wonderful

Breakfast and customer service was excellent

Everything was good

9.0 / 10.0

Amazing stay!

The location is great! A couple of blocks from the train station that takes you anywhere. There are also several restaurants to eat along the way from the train to the hotel. The area is great, the room was big and comfortable. It had a nice breakfast too.

9.0 / 10.0

Part of a road trip with my son ,and it hit everything we needed

Great staff and helpful, room was better than expected and the family run feel to the hotel made the stay fantastic, break fast is excellent and well run even though it was busy.

nothing

8.0 / 10.0

Good hotel for the price

Friendly staff, good breakfast, good location. Room a good size and in good condition.

Aircon in summer would be better and blinds were fiddly to use.

10.0 / 10.0

Our favorite hotel stay during our Switzerland holiday!

Amazing staff! We were wonderfully delighted by how warm and welcoming the staff were, from the receptionists to the breakfast attendants. We were spoiled by a hearty breakfast every morning that we looked forward to each night! We stayed in different hotels throughout our trip and Hotel Crystal was our absolute favorite.

The pillows were a tad too flat for my liking, but that’s just personal preference!

8.0 / 10.0

Ok and perfect

Location

On renovation when we stay a bit smelly with paint

10.0 / 10.0

Perfect.

1) Location was perfect 2) Staff was beyond perfect. They helped the all time. 3) The room was okay. I loved it.

7.0 / 10.0

Good location

Property is well located. Need some more spread of breakfast

Breakfast wider spread

8.0 / 10.0

Very pleasant stay with my son and his wife. Helpful, obliging staff. Good choice at breakfast.

Not far from station. Welcoming staff. Clean room/bathroom.

Nothing comes to mind.

10.0 / 10.0

Perfect!

Great location, great value for money (other hotels are very expensive). The staff were very friendly & the rooms are clean. The room was the best part as we had a big family size room with a terrace with a mountain back drop. I highly recommend thus hotel. It looks dated from the outside but actually it was fine on the inside. I wouldn’t waste your money on booking a flashy hotel as this is got everything you need.

Nothing

7.0 / 10.0

Great place to stay in Interlaken!

Hotel is in excellent location, only 4 minutes away from train station. The staff is excellent, really friendly and helpful. The room was nice, the bed was comfortable. Overall it's a good solid choice to stay for couple of nights.

Noise isolation is lacking, you can hear all the neighbors and street noise.

10.0 / 10.0

The excellent hotel in Interlaken West.

This has been our second time for us to stay at Crystal hotel. Service, staff and facilities are excellent as the first time. Location is our preference be quiet and safe.

9.0 / 10.0

Good value, comfortable accommodation that's brilliantly located for Interlaken West station

We were Interrrailing around Switzerland with our daughter, so chose Hotel Crystal because we wanted a hotel that was easily walkable from the rail station. Its location is perfect as it is literally 3 minutes walk from the Interlaken West station on a flat, paved road (avoiding steep and/or unpaved walks always being an important consideration when you're carrying luggage in Switzerland). It’s a well priced, clean and comfortable hotel which offers triple rooms with single beds as well as the more usual double rooms. The breakfast is a generous buffet with cheeses, cold meats, fruit, boiled eggs and birchner muesli, as well as some hot options (scrambled eggs, baked beans) and a daily 'surprise' (pancakes one day, sausages the next during our stay). It's a two minutes walk from a shopping centre with a Migros supermarket anchor store where you can stock up on provisions for picnics and is easily walkable to restaurants in the centre of Interlaken. Alternatively you can catch buses and trains (including to Interlaken East station, from where trains to Grindelwald and Lauterbrunnen depart) free of charge using the Interlaken Card that you're issued with by the hotel for the duration of your stay. The hotel also has some guest parking.

The only very small quibble that we had was the small number of plugs in the room, given that we were trying to charge multiple devices (my advice would be to bring an adapter that allows charging of more than one device at a time). There was no air conditioning in the room, although this wasn't an issue for us as we were travelling in April.

10.0 / 10.0

The hotel was very nice. Highly recommended the room with the balcony

The hotel was very nice. Highly recommended the room with the balcony. The woman at the reception was absolutely fantastic. She helped us to upgrade the room for the parents and was very accommodating overall. Absolutely grateful to her. Thanks a lot!

7.0 / 10.0

Uncomplicated, friendly hotel close to the railway station and many shops.

Everything uncomplicated. Good location. Large room

Maybe price-performance not the very best.

9.0 / 10.0

Staff outstanding and very helpful

Location very good

10.0 / 10.0

Comfortable clean rooms. Everything was nice and clean. Very kind and helpful staff. If we come back to Interlaken we’re

Great views . Comfortable clean rooms. Nice area for the free delicious breakfast in the mornings

No complaints

7.0 / 10.0

Good value for money in a very expensive town.

Spacious room in a good location. Extremely lovely staff who are very attentive.

The breakfast lay out was a bit hectic and difficult to get to the food with lots of people in a small space.

8.0 / 10.0

It worked fine for our 2 night stay.

Easy check in. Close enough to walk to restaurants and shopping.

The breakfast was odd - scrambled eggs, stewed mushrooms and beans.

10.0 / 10.0

Highly recommend!

I just stayed for one night but it was a great choice. The receptionist was one of the most professional I have ever met. The service she provided was more of a 5 stars hotel!

8.0 / 10.0

Best cost benefit

Location is near the train ststion, nice room space an good breakfast. Staff are amazing and very kind. Space to leave your luggage before and after your stay.

Room can be cleaned better.

7.0 / 10.0

For an overnight stay I guess is alright but to pay CHF 257 is a bit high for an old property.

The location was excellent. The breakfast was not too bad. The staff is helpful & polite. The bed & pillows are very comfortable.

The property looks old; The room is not cozy , toilet flooring are made of ceramic tiles; The balcony looks dated & old to use.

10.0 / 10.0

Amazing

Staffs were all really friendly and kind to us while we were there. Housekeeping was very quick to respond. Breakfast spread was simple but very hearty! One plus point is that they have a water dispenser so you wouldn’t have to drink from the tap.

Nothing! All is good.

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