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Hotel Merkur - West Station

Top rated by guests

Property building

Bed, Bedroom

Bed, Bedroom

Bed, Bedroom

Bed, Bedroom

8.7Excellent

(1,383 Ratings)

"Good central location across the train station and bus stop. Breakfast was delicious with a variety of dishes. Room was comfortable with a beautiful view of the alps. Staff is very friendly and helpfu..."

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(1,383 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Hotel Merkur - West Station is located in the center of Interlaken, next to the Interlaken-West Train Station. It offers rooms with attached bathroom with cable TV and free WiFi.

Amenities at Hotel Merkur - West Station

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Ski in / Ski out

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(1,383 Ratings)

"Good central location across the train station and bus stop. Breakfast was delicious with a variety of dishes. Room was comfortable with a beautiful view of the alps. Staff is very friendly and helpfu..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(1,383 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

The Hotel Merkur - West Station is located in the center of Interlaken, next to the Interlaken-West Train Station. It offers rooms with attached bathroom with cable TV and free WiFi.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Ski in / Ski out

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(1,383 Ratings)

100% verified reviews

10.0 / 10.0

Clean and comfortable room. Best value stay

Good central location across the train station and bus stop. Breakfast was delicious with a variety of dishes. Room was comfortable with a beautiful view of the alps. Staff is very friendly and helpful.

10.0 / 10.0

we are happy with our stay. the view was stunning and very close distance to station-just cross the road

the location and the view

there are steps when enter the hotel. so we have to carry our luggage which is not light. not suitable for old person

10.0 / 10.0

Excellent location. I will definitely stay in this hotel again!

Excellent location, just in front of the bus and train stations. They have 3-ply toilet papers😍 The view from the windows is perfect!

9.0 / 10.0

Great stay….big shoutout to the lady working in the breakfast room. She greeted everone every morning with such a frien

Great location, super friendly & helpful staff & the room was a great size & beds super comfortable.

An offering of a non dairy milk at breakfast would be good. Hard not being able to enjoy a coffee.

9.0 / 10.0

It was a very pleasant stay.

The location is very convenient, close to Interlaken west train station. supermarkets and bus stops are just around. Staff are very friendly and helpful to answer our questions for travel.

In the bathroom, the water doesn’t go fast to the drain.

9.0 / 10.0

Recommended

Location, cooperative staff, breakfast, the lady serving the breakfast is very supportive. The breakfast is served at the top floor which gives you spectacular view of the Miuntain, Lake and the old town. The guy at the reception guided us very well which helped us covering all the places in Interlake.

Not really

10.0 / 10.0

Recommend this place for value and should be a 4 star

Convenient, nice clean room, large windows that open, elevator and with the view, friendly staff. Clerk also mailed a letter for me.

Steps leading into the hotel but the lady clerk carried them up and out.

8.0 / 10.0

Very convenient for traveling

Very good location

Location

8.0 / 10.0

Great location

Very good location. Staff is attentive.

There could be an air-conditioning in the room.

10.0 / 10.0

Memorable stay… Not only Interlaken scenery is memorable, Hotel Merkur is memorable as well…

New and clean… Location is fantastic as well .. just opposite Interlaken West station. Easily accessible to supermarket, mini mart and restaurants…

NA

10.0 / 10.0

Loved it - home away from home

Loved it, very homely and comfortable. Great bag storage and wardrobe to unpack your bag. Favourite place so far in Europe. Breakfast was superb

9.0 / 10.0

Great location and comfort

Location was great. Staff very nice and helpful Breakfast was good not great for the expense of hotel. Room and bathroom was good size

The only complaint was it was hot in the room unless you opened the windows

10.0 / 10.0

Overall it was amazing. I would love to stay there again.

It was at the best location just opposite West station which made it easy to move around. Also the best part was the beautiful Mountain View and the lake view. All the shops and restaurants were easily accessible.

The breakfast was just average. Should have more variety.

10.0 / 10.0

Excellent location & service!

The location is great, just opposite of Interlaken West train & bus station, right in de center of town. They offer breakfast - nothing very special, but all the essentials you need. Service staff is super friendly and helpful. Staff at front desk as well. Super friendly, helpful, customer satisfaction and sustainability is of high standard here! very happy. Room was clean, no AC, just ceiling fans and fresh air which was awesome. I would recommend this hotel absolutely!! Thank you fro taking care of me and my family, We will be back for sure.

8.0 / 10.0

Clean modern hotel in great location with friendly staff

Hotel was clean and modern and in a great location right opposite West station. Staff were also very friendly and welcoming.

Nothing it was all good

7.0 / 10.0

Pleasant stay, friendly staff, more of a budget hotel without the budget price.

Location, opposite bus and train station in interlacken west. Breakfast was served on the rooftop, lovely views. Friendly staff.

Incredibly expensive for an average / budget room. There was no air con, however staff brought up a fan to the room. The room was too hot at night. The vibe was budget hotel but the prices were extortionate. The tv did not work, as in no signal.

8.0 / 10.0

Great position

So close to station and transport, breakfast with a view.

Steps at front door and tiny lift. No aircon .

10.0 / 10.0

Very nice people. Alwaya helpful with directions around town. Deff worth it next to train station

right next to train station. West interlaken

It was hot but i guess it was july and with no AC we couldnt really sleep well. The fan helped

8.0 / 10.0

Great location and helpful staff!

Helpful staff and location was great across the road from the station. We received a travel pass for buses and trains in the local area and the staff helped us plan our days, giving suggestions. The rooftop breakfast area view was stunning!

8.0 / 10.0

Good breakfast and friendly staff

Good location

No

9.0 / 10.0

Good experiance will surely come back

The location was excellent. bank opposite the Interlaken West train station Fresh and good Breakfast on the terrace with an excellent view

The room could have been a little bigger .

9.0 / 10.0

Convenient location, friendly staff, delicious breakdast, and great views.

Great location, super friendly staff, hearty breakfast.

8.0 / 10.0

I had an incredible stay here! The location couldn't be more perfect

I had an incredible stay here! The location couldn't be more perfect—just meters away from Interlaken West train station, which made getting around super easy. The view from my room was absolutely breathtaking, offering a picture-perfect look at the surrounding scenery. The staff were not only friendly but truly beautiful people, always warm and welcoming. And the breakfast? Phenomenal! So fresh, delicious, and a great way to start the day. Highly recommend this place if you're staying in Interlaken!

Nothing everything was amazing

10.0 / 10.0

Great place to stay - would definitely come back

Super friendly staff, close to buses and trains, convenient honor bar for drinks and snacks, delicious breakfast on the terrace. Would definitely come back!

Breakfast ended a bit early - would prefer for it to end at 11, when checkout is. A bit expensive, but so is most everything in Interlaken:)

9.0 / 10.0

Fantastic breakfast and so connected to public transport. Great value!

Very friendly helpful staff. Good communication Excellent breakfast both food and rooftop breakfast terrace views

Could have done with a second chair in the bedroom. One day on our return the room had been serviced and they had taken all the towels (even though the old ones were on the rails not the floor) but not replaced them! This was immediately rectified by an extremely apologetic receptionist.

8.0 / 10.0

Centralized hotel that is perfect for commuting.

The hotel was across the street from train station very convenient for visiting other towns, The hotel was clean and staff very helpful.

Pillows were awful you really need 3 to be comfortable.

8.0 / 10.0

Amazing location.

Location was perfect

Lack of few basic amenities.

9.0 / 10.0

Exceptional service and amazing location

The service provided by Dalila was exceptional. She went above and beyond to ensure we had a lovely stay. The location was amazing with easy access to the train station and plenty of shops and places to eat.

While the pillows were a little soft and the bed was a tad stiff, it didn’t take away from this exceptional hotel. We still really enjoyed our stay!

10.0 / 10.0

Great Stay In Interlaken

Great Hotel at Interlaken West Train Station. Great helpful, courteous, friendly staff and breakfast.

10.0 / 10.0

Very warmly and receptively managed, everyone we came Across from the staff was ready to serve with an smile. Great loca

Very warmly and receptively managed, everyone we came Across from the staff was ready to serve with an smile. Great location just across from Interlaken west station. Would highly recommend the property.

9.0 / 10.0

Great place to stay. myself and both my friends we took a note about this hotel for future visits. recommended.

Location is perfect for travelers with luggage (as I was). Train station is in 1 minute distance. Room is clean, breakfast is amazing and there are 2 terraces with mountains and city view. Magnificent! The personnel is friendly and helpful. Value for money is perfect.

Some noise from transport at night. Those who like sleeping with open window, you’d better ask for a room with windows on the opposite from the station side.

9.0 / 10.0

Nice place, convinient location, pleasant

Location was excellent. Staff very pleasant.

10.0 / 10.0

Awesome

The receptionist is very helpful. I got beautiful room with the view.. thanks for helping me to get around this town. I love this hotel. The breakfast is good with the beautiful view. Love it from Malaysia.

8.0 / 10.0

Fantastic hotel!

Near to the station, staff are all polite and nice, reception is very helpful, rooms with a view are clean

Nothing.

9.0 / 10.0

Perfect location, with helpful staff. Highly recommended.

Everything, location the most

Nothing

8.0 / 10.0

A lovely place to rest and relax in between exploring the beautiful Interlaken area.

Loved how close it is to the train station. The staff is welcoming and friendly and held our luggage for us until we could check in. There were also amazing views. Breakfast was also very good.

Bathroom was small, but that is to be expected. The twin beds pushed together was also not ideal, but again it was expected.

10.0 / 10.0

G & P Australia

The location was fantastic, staff were friendly and helpful, and breakfast was included, and a good selection

The only complaint we had was the room as we always say, "Never big enough," but when travelling in Europe most hotels have the same problem, more shelves in the bathroom for your cosmetics would be helpful.

10.0 / 10.0

Brilliant, helpful management in a great hotel

Management very helpful when I was faced with a major problem

None

9.0 / 10.0

Very reasonable hotel with all the necessities

Excellent location, extremely friendly and helpful staff

No on-restaurant but was within walking distance to many restaurants and bars

10.0 / 10.0

I had nice time in this hotel

Nice location marvelous staff only breakfast staff are rude

Best location river view parking available it’s paid

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