Hotel Merkur - West Station
Top rated by guests





8.7Excellent
(1,493 Ratings)
"Very convenient near west station."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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The Hotel Merkur - West Station is located in the center of Interlaken, next to the Interlaken-West Train Station. It offers rooms with attached bathroom with cable TV and free WiFi.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Ironing facilities
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,493 Ratings)
"Very convenient near west station."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very convenient near west station.
Staff friendly and helpful
8.0 / 10.0
Just across the road from Interlaken Main Train Station.
Rooms are small but include everything.
Breakfast was nice.
9.0 / 10.0
stayed 40 years ago as a boy so was great to stay there again. excellent location right in the centre opposite the train and bus station, rooms good, breakfast good !
bathroom needs refurbishing but still did the job. just a bit dated. proper cups not paper cups for hot drinks in the rooms would be nice. nothing major but still a fantastic place to stay. highly recommended !!!
10.0 / 10.0
Be close to the station and cheap price comparing with other hotels.
Nothing
8.0 / 10.0
Good room with smart TV, and minifridge. Right by the Interlaken West train station, which is convenient but can also be quite noisy. Was able to have a double bed as a single traveler. You can open the windows, which I appreciate as I always like some fresh air in winter.
I'm not sure it would be great in the middle of a heat wave, as it did not seem to have air conditioning.
10.0 / 10.0
Best location ever with fantastic breakfast
Nothing
9.0 / 10.0
The proximity and the breakfast. The bed was comfortable too
9.0 / 10.0
Great location! Well appointed rooms. Wonderful breakfast!! Very gracious and helpful staff at the reception
Nothing
8.0 / 10.0
Polite staff, nice view and excellent location
No breakfast and expensive
10.0 / 10.0
Excellent location, very helpful staff, good breakfast and clean rooms.
Sink too small in bathroom.
10.0 / 10.0
Hotel was excellent & staff is full supportable. Thanks Merkur staff
I d,nt have words to tell you
9.0 / 10.0
Great location and very clean and very comfortable
None was great !
8.0 / 10.0
Location was just across from the train station. Very Easy going from West to Obst. Mountain views from our room were just magical
Everything was fine
10.0 / 10.0
Good central location across the train station and bus stop. Breakfast was delicious with a variety of dishes. Room was comfortable with a beautiful view of the alps. Staff is very friendly and helpful.
10.0 / 10.0
the location and the view
there are steps when enter the hotel. so we have to carry our luggage which is not light.
not suitable for old person
10.0 / 10.0
Excellent location, just in front of the bus and train stations. They have 3-ply toilet papers😍 The view from the windows is perfect!
9.0 / 10.0
Great location, super friendly & helpful staff & the room was a great size & beds super comfortable.
An offering of a non dairy milk at breakfast would be good. Hard not being able to enjoy a coffee.
9.0 / 10.0
The location is very convenient, close to Interlaken west train station. supermarkets and bus stops are just around. Staff are very friendly and helpful to answer our questions for travel.
In the bathroom, the water doesn’t go fast to the drain.
10.0 / 10.0
Convenient, nice clean room, large windows that open, elevator and with the view, friendly staff. Clerk also mailed a letter for me.
Steps leading into the hotel but the lady clerk carried them up and out.
9.0 / 10.0
Location, cooperative staff, breakfast, the lady serving the breakfast is very supportive. The breakfast is served at the top floor which gives you spectacular view of the Miuntain, Lake and the old town. The guy at the reception guided us very well which helped us covering all the places in Interlake.
Not really
8.0 / 10.0
Very good location
Location
8.0 / 10.0
Very good location. Staff is attentive.
There could be an air-conditioning in the room.
10.0 / 10.0
New and clean… Location is fantastic as well .. just opposite Interlaken West station. Easily accessible to supermarket, mini mart and restaurants…
NA
10.0 / 10.0
Loved it, very homely and comfortable. Great bag storage and wardrobe to unpack your bag. Favourite place so far in Europe. Breakfast was superb
9.0 / 10.0
Location was great. Staff very nice and helpful Breakfast was good not great for the expense of hotel. Room and bathroom was good size
The only complaint was it was hot in the room unless you opened the windows
10.0 / 10.0
The location is great, just opposite of Interlaken West train & bus station, right in de center of town. They offer breakfast - nothing very special, but all the essentials you need. Service staff is super friendly and helpful.
Staff at front desk as well. Super friendly, helpful, customer satisfaction and sustainability is of high standard here! very happy. Room was clean, no AC, just ceiling fans and fresh air which was awesome. I would recommend this hotel absolutely!! Thank you fro taking care of me and my family, We will be back for sure.
10.0 / 10.0
It was at the best location just opposite West station which made it easy to move around. Also the best part was the beautiful Mountain View and the lake view. All the shops and restaurants were easily accessible.
The breakfast was just average. Should have more variety.
8.0 / 10.0
Hotel was clean and modern and in a great location right opposite West station. Staff were also very friendly and welcoming.
Nothing it was all good
7.0 / 10.0
Location, opposite bus and train station in interlacken west. Breakfast was served on the rooftop, lovely views. Friendly staff.
Incredibly expensive for an average / budget room. There was no air con, however staff brought up a fan to the room. The room was too hot at night.
The vibe was budget hotel but the prices were extortionate. The tv did not work, as in no signal.
8.0 / 10.0
So close to station and transport, breakfast with a view.
Steps at front door and tiny lift. No aircon .
10.0 / 10.0
right next to train station. West interlaken
It was hot but i guess it was july and with no AC we couldnt really sleep well. The fan helped
8.0 / 10.0
Helpful staff and location was great across the road from the station. We received a travel pass for buses and trains in the local area and the staff helped us plan our days, giving suggestions. The rooftop breakfast area view was stunning!
8.0 / 10.0
Good location
No
9.0 / 10.0
The location was excellent. bank opposite the Interlaken West train station
Fresh and good Breakfast on the terrace with an excellent view
The room could have been a little bigger .
9.0 / 10.0
Great location, super friendly staff, hearty breakfast.
8.0 / 10.0
I had an incredible stay here! The location couldn't be more perfect—just meters away from Interlaken West train station, which made getting around super easy. The view from my room was absolutely breathtaking, offering a picture-perfect look at the surrounding scenery. The staff were not only friendly but truly beautiful people, always warm and welcoming. And the breakfast? Phenomenal! So fresh, delicious, and a great way to start the day. Highly recommend this place if you're staying in Interlaken!
Nothing everything was amazing
8.0 / 10.0
The hotel was across the street from train station very convenient for visiting other towns, The hotel was clean and staff very helpful.
Pillows were awful you really need 3 to be comfortable.
9.0 / 10.0
Very friendly helpful staff.
Good communication
Excellent breakfast both food and rooftop breakfast terrace views
Could have done with a second chair in the bedroom.
One day on our return the room had been serviced and they had taken all the towels (even though the old ones were on the rails not the floor) but not replaced them! This was immediately rectified by an extremely apologetic receptionist.
10.0 / 10.0
Super friendly staff, close to buses and trains, convenient honor bar for drinks and snacks, delicious breakfast on the terrace. Would definitely come back!
Breakfast ended a bit early - would prefer for it to end at 11, when checkout is. A bit expensive, but so is most everything in Interlaken:)
8.0 / 10.0
Location was perfect
Lack of few basic amenities.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Merkur - West Station. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Merkur - West Station pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Merkur - West Station?
We found 17 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, non-smoking, and heating.
