Hotel Toscana





6.8Average
(1,652 Ratings)
"Location"
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3-Star Hotel
Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Balcony/Terrace, Ski in/Ski out and more
Hotel Toscana is located in the pedestrianized center of Interlaken next to the famous Hoehematte park. Free WiFi is available.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
$$$$
6.8Average
(1,652 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Near to bus stop if ur travelling it helps a lot. Next to hotel so many Indian restaurants
Not happy about two beds it’s keep rolling
8.0 / 10.0
Great location!! Near town center and a lot of restaurants.
2.0 / 10.0
Nothing
Totally overpriced. It’s basically a hostel trying to be a hotel.
7.0 / 10.0
Yea
Staff very helpful
6.0 / 10.0
Excellent location and the lift to upstairs.
The towels were poor quality and the quilt was tiny. There was no tissue box for use.
6.0 / 10.0
Nothing to like really.
Too pricey. I guess it’s because it’s Switzerland where everything is expensive but for that price I was expecting a bit more but my expectations were not met.
2.0 / 10.0
location was good behind the park
Our stay at this hotel was very disappointing. The beds were extremely uncomfortable — uneven and bent in the middle — making it hard to get proper sleep, especially with a baby. They had mentioned that we could use a microwave at the reception area, but no help was ever provided despite asking. The staff were consistently unhelpful, unfriendly, and showed no interest in supporting guests. They would even turn away instead of returning a simple smile.
Housekeeping was inconsistent and careless. Despite our clear instructions to clean while we were out, some days nothing was done, and other times they only cleaned part of the room — for example, the floor was left dirty or other areas were ignored. On several days, there was no hot water, only cold, which made things even more uncomfortable for us as a family with a baby.
Overall, the staff’s attitude was rude and unwelcoming. They neither greeted us nor looked at us properly when we approached the reception for help. We expected much better hospitality in Switzerland, but unfortunately, this hotel failed on multiple fronts.
9.0 / 10.0
location is very good, in the center city with a lot of restaurants nearby, actually the owner owns a Chinese restaurant next door. the room is decent and clean. The staff are friendly.
6.0 / 10.0
Delivered on basics.
Staff wasn't friendly. Room smelled of stale cigarettes.
10.0 / 10.0
Location
No enough parking
1.0 / 10.0
no breakfast, location is ok, room is worst, nothing whats shown in pictures, no air conditioning, dirty bathroom, no housekeeping
hotel is very bad and takes out the fun in visiting interlaken
3.0 / 10.0
Nothing
No air conditioning
1.0 / 10.0
There was nothing to like about the hotel. The worst 3 nights of my life.
Absolutely pathetic, stinky washrooms, untidy rooms, poorly maintained hotel.
6.0 / 10.0
Location
House keeping poor , bathroom were very poor, dust in the room below beds
5.0 / 10.0
Great location. People were nice. The balcony was lovely, and I like having the restaurants right beneath us.
There was a spill on the floor in the hallway that no one cleaned up after three days. We even saw the cleaning cart sitting right beside the spill, but no one cleaned it up. That was kind of gross. The pillows are horrible. They are clean, but they are practically empty. It made sleeping uncomfortable.
3.0 / 10.0
Air conditioning worked but was loud and made noises all night. Wasn’t as dirty as some of the reviews.
Was nothing like the pictures. Pictures are probably 40 years old. There is a Chinese and an Indian restaurant on the ground floor. Spell goes up the stairs. The shower curtain was disgusting. It was more like a youth hostel.
1.0 / 10.0
Nothing . It was the worst decision to stay at this hotel.
All the pictures on the web site are fake.
We never knew that our room is NON AC.
It was not easy to stay 3 nights without AC.
The power outlet were naked , I got shock twice while I was trying to charge my phone.
The owner of the property was rude and unprofessional. I will attach the pictures below and you can compare what you see on the web site . I would request booking.com to refund my money for this stay.
2.0 / 10.0
I booked this hotel when I had made a mistake with another booking and needed a room close to the hotel my friends were staying at. I feel I would warn people that this hotel is not a luxury hotel. I can say that the shower has plenty of hot water. There are no bed bugs. It is however a very low end place to stay. I would compare it to a motel 6 in the USA. I had booked it for three nights but only stayed one and moved to the Raddison Blu at the Zurich Airport.
The staff was not there in the early morning.
3.0 / 10.0
No breakfast facility and no facility to prepare or get breakfast as no microwave , fridge nothing.
No support from staff though we requested need microwave to warm milk for baby.
6.0 / 10.0
Location was nice. Room was a nice size.
Rather outdated.
9.0 / 10.0
Liked how close it was to everything and friendly staff
The room won’t be luxurious but if you are staying in Switzerland you won’t need the room to be beautiful the whole country is. The room was dusty though under the beds and windows even when asking to get it clean it wasn’t but I think the cleaner just couldn’t be bothered.
1.0 / 10.0
Hotel is okay but cleanliness and co-operation wise it is pathetic.
Room was too much dirty and smelly. Bedsheets had stains and hair of customers on it. Quilts/blankets were kind of see through in between.
Even we requested them to clean but no positive response.
Bathroom was full of hairs maybe of last customer.
Not really recommended if you have an option.
4.0 / 10.0
Room Cleanliness was very poor and despite various complaints little was done about it.
6.0 / 10.0
Bed: Very comfy bed
Location: 7 mins walk from Interlaken West train station
Price: outrage price for a so called 3 star hotel which is more like 1 star
Room: Tiny, run down, not clean
Toilet: Only 2 towels provided. Not even a floor towel or hand towels provided. Unpleasant stain everywhere
Breakfast: No breakfast included with the outrageous hotel room price
2.0 / 10.0
Location
It was dirty, damp, and the room was very small. The towels were old and threadbare. There was a hairdryer but there was no way to plug it in.
5.0 / 10.0
Location was near the bus stop. Easy to reach.
We stayed in a four-bedded room on the first floor. The toilet was smelly. We requested cleaning service, but the staff just came, sprayed some detergent, and flushed the toilet. After that, the toilet still smelled of urine. The staff was not polite when answering our questions.
5.0 / 10.0
location was great. the windows opened wide so I could air out the room.
the room smelled strongly of cologne or axe body spray, don’t know which. sooo strong. had to keep the window open. it’s an older hotel and non-traditional. run down
7.0 / 10.0
Hotel Toscana has best location in Interlaken, near to shopping centres, cafe and restaurants.
The price
1.0 / 10.0
Dirty
9.0 / 10.0
Good location
The quilt is too thick
5.0 / 10.0
centrally located
air conditioners didn’t work, bathroom small and outdated, uncomfortable pillows
1.0 / 10.0
Nothing
We had too many mosquitoes and flying creatures in the room. Lift and reception is too much shabby. Blankets are small. Dirty and doesnt give a feesh vibe. Toilets were dmelly.
7.0 / 10.0
Good location. Room with good view. Had booked room with air con.
Good reception by Ms Vicki
Toilet a bit dated and does not commensurate with room deco.
Too pricey but maybe it's summer and high demand in July
10.0 / 10.0
Great location
Convenient to get food
Reasonable price
Room size a bit small
7.0 / 10.0
Simple accommodation in Interlaken. Perfectly located as every other hotel in the city.
Staff was nice.
Not so comfortable, okish for a 2 night stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Toscana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Toscana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Toscana?
We found 19 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, non-smoking, and heating.
