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Zi Hotel

Facade/entrance

Facade/entrance

Breakfast

Facade/entrance

7.3Good

(1,149 Ratings)

"We were very tired after a trip of 1700 km and arrived at the hotel at 10 am and received the key to our room. Kettle and tea in the room were very helpful. The positive impression of the hotel formed..."

Verified guest

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7.3 / 10.0

Good(1,149 Ratings)

Hotel in Karlsruhe

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

About this hotel

Just 820 feet from the Federal Court of Justice, this design hotel is centrally located in Karlsruhe. It offers stylish rooms with free WiFi access.

Amenities at Zi Hotel

Internet / Wifi

Parking

TV

Family friendly

Map of Karlsruhe

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Wildpark Pforzheim

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.3Good

(1,149 Ratings)

"We were very tired after a trip of 1700 km and arrived at the hotel at 10 am and received the key to our room. Kettle and tea in the room were very helpful. The positive impression of the hotel formed..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.3 / 10.0

Good(1,149 Ratings)

Hotel in Karlsruhe

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

Map of Karlsruhe

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Wildpark Pforzheim

Available Rooms

About this hotel

Just 820 feet from the Federal Court of Justice, this design hotel is centrally located in Karlsruhe. It offers stylish rooms with free WiFi access.

Amenities

Internet / Wifi

Parking

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.3 / 10.0

Good(1,149 Ratings)

100% verified reviews

1.0 / 10.0

Bedbugs! Be warned.

Nothing.

Bedbugs! Don’t book here! We stayed here on the 10th of July 2025 and decided to leave the hotel the same night. My girlfriend got red itchy stains on her leg when she was on the bed and that was a good reason to check the sheets and mattresses. What we found there was truly horrifying: poop stains from bedbugs. We decided to leave immediately. The reception was already closed so we couldn’t officially check out. We tried to leave the garage, but it wouldn’t open. Imagine something bad happened and you’re stuck in the garage. Luckily some woman passed by who was able to open the gate from the outside. The next morning we went back to the reception to check out. We were promised a refund, but despite several attempts to make contact, we got absolutely nothing. No contact, no money. Not to mention the hassle we had cleaning al the suitcases and clothes when we got home. This is the most horrendous experience I ever had in a hotel. Hotel ZI in Karlsruhe should be removed from Booking.

1.0 / 10.0

Terrible experience - the worst hotel stay we’ve ever had

Nothing

Our stay at this hotel was absolutely horrible. We booked one night in a “Comfort” room — the most expensive option — traveling with our two small children (both two years old). What we got was a complete disappointment and a nightmare from start to finish: 1. The room was completely filled with cigarette smoke. Everything smelled — the air, the furniture, even the bed sheets. It was disgusting. 2. The balcony was filthy, covered in bird droppings and littered with dozens of cigarette butts. 3. There was only one half-used roll of toilet paper in the bathroom — and it was wet, as if someone had poured water over it. 4. The bathroom was extremely dirty: the trash bin was with someone else’s garbage, the showerhead was grimy, and the bathtub drain was clogged. 5. The floor in the room was filthy — walking barefoot was impossible, especially with toddlers crawling around. 6. The room was prepared for only three people instead of four, even though we booked for four. This made our stay even more uncomfortable and stressful. 7. The breakfast looked terrible, and we couldn’t even try it because all tables were taken. The few empty ones were covered with random papers and personal items, so we had to leave and find another café to feed our kids. 8. The parking garage is very low (1.9 m) and extremely tight — not suitable for larger cars. We barely managed to get in. We arrived late after a long drive, right before reception closed. By the time we parked, carried our sleeping children upstairs, and saw the awful state of the room, the reception was already closed. That’s the only reason we didn’t leave immediately. This hotel was a total disaster. I strongly recommend avoiding it — absolutely not worth the money or the stress.

2.0 / 10.0

Terrible

Both rooms offered were not made up , had to find a third room. Bar wasn’t open at all, reception area carpets / rugs stinking dirty Parking advice from receptionist was dreadful, almost got clamped - never stay here again 🤦🏻 breakfast was poor

3.0 / 10.0

I won't book this hotel again

Good location, friendly and helpful staff at the reception

The magnetic stripe key card for the lock didn't work on the second night and hotel didn't answer when calling their number and also never replied to the chat. Had to wait for hours until staff arrived to prepare breakfast; then I was provided a new and working key card to finally get some sleep. I also wasn't the only guest running into the problem of the key card not working. When checking out, the receptionist offered to talk to the management to see if I can get a partial refund, but didn't hear anything back from the hotel within 4 work days, so I'll assume that the hotel won't be following up on that one. On the topic of locks: The magnetic stripe card lock model used in the hotel is publicly known to be insecure since 2012, so better not leave any valuables in the hotel room... The room doesn't have air conditioning, so it was quite warm in there when staying there during the summer. Have to say though that I didn't check for that when booking. Sleeping with open window isn't an option, since there's a tram line right in front of the window. Outside of the window there's trash and quite a few cigarette stubs despite the room being a non-smoke room. Cleanliness of the room was ok, but has some room for improvement. In the bathroom there were two maybe CD-sized holes in the wall below the sink that were stuffed with paper towels or something like that. No idea why that was the case, but found that one rather odd. Another thing, which didn't really bother me, but might be good to know for others, is that this hotel seems to be used as a location by service providers in the horizontal business as it's right outside of the inner prohibition zone of the city.

8.0 / 10.0

I recommend this hotel.

the room was very good and spacious, The location is very good, just across a tram stop and also within 5 min walking you arrive in a streeef with many restaurants and bars.

Unfortunately there was nothing in the lobby bar, only water, how’s that possible? I didn’t get it and also the WiFi connection in the room was miserable.

7.0 / 10.0

Perfect for a weekend trip or short stay in Karlsruhe!

All was neat and clean. Location in the city center was perfect.

It was a hot day so the rooms were very hot too. We missed air conditioning.

5.0 / 10.0

I think it was unlucky that it was so hot when I was there the rooms definitely need air conditionin

The proximity to public transport and the centre

Lack of air flow and heat build up in the rooms

10.0 / 10.0

Only positive emotions from staying at the hotel.

We were very tired after a trip of 1700 km and arrived at the hotel at 10 am and received the key to our room. Kettle and tea in the room were very helpful. The positive impression of the hotel formed a positive impression of the visit to Karlsruhe. The hotel is located in the city center near the Palace. There is a tram stop nearby, from where you can get to different parts of the city. Simple, clean and cosy. Friendly staff. Next time I will stay in this hotel.

There was no roof top pool with mineral water and no complimentary coffee in bed in the morning. And the rest is very good. Thank you for the good welcome and early check-in.

10.0 / 10.0

Exceptional

Service is excellent, very clean, breakfast is super correct. We were very satisfied and highly recomend this hotel to everyone who appreciate high quality at a modest price.

7.0 / 10.0

Good

Good Location and a very friendly Staff

I like Everything

7.0 / 10.0

comfortable stay for good money

it was central

it was dusty and smelled after smoke from the pre guest

3.0 / 10.0

Disappointed, not secure, stay somewhere else

location was good

the property is not same as picture. arrived Sunday night at 8 pm- lobby was locked up, lights off. I was confused where I needed to self check in as instructions were for inside lobby. there was a small self help lobby- but the door was frosted and lights off- did not realize that is where I needed to check in. very frustrating after a long day of traveling. doors were left unlocked leading from the street and anyone could walk into the first floor hallway where my room was. doors propped open with fire Extinguishers. Only saw one employee entire stay- in the breakfast room.

7.0 / 10.0

was good

was clean

i wanted a kingsize bed but they put two singular bed together, there was no toothpaste or water to drink

5.0 / 10.0

Acceptable for one short night.

Bed was good, late check-in via machine is a life-saver when you are in need of a room at midnight.

Carpet in room was dirty, whole room smelled like sewer / stagnant water. No AC, just a fan in room.

8.0 / 10.0

Good location and easy to get to. Large rooms but nice and quiet.

Room size and location. Close to plenty of nightime dining and activities and close to the main station.

Bedsheets a little dirty from previous. Not that it was unclean, but old sheets.

5.0 / 10.0

Ok place with fair value for money.

Good location.

The room only had basic cleaning. Lots of dust under bed, baseboards and floor was not cleaned well. The corridor had dirty carpets and there was construction going on in different rooms, which ware open and gave a feeling of living in a construction space.

1.0 / 10.0

Bad

Nothing

Everything,check in maschine was blocked '9 people must sleep outside in minivan.

3.0 / 10.0

Disappointed

Good Location, easy walk into inner city and good commute as well with trams right outside and store just underneath.

Didn't get any information from check in, couldn't find reception or get a hold of any personal in any other way. Dirty room in corners and blood stains on curtains didn't feel fresh.

1.0 / 10.0

stay was ok but no people to seek help from or get services was a bigger disappointment

location is good

no staff to support and the numbwr to the property was not working

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