Schlosshotel Karlsruhe
Top rated by guests





8.1Excellent
(1,350 Ratings)
"Beautiful old world decor , very comfortable and spacious rooms, fantastic breakfast buffet in very fancy dining room. Across the road from
The train station, right beside the zoo !"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
This historic 4-star hotel in Karlsruhe was built in 1914 and offers a relax and wellness area and free Wi-Fi. It overlooks Karlsruhe Zoo and lies opposite the main train station.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Sauna
Accessible Parking
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,350 Ratings)
"Beautiful old world decor , very comfortable and spacious rooms, fantastic breakfast buffet in very fancy dining room. Across the road from
The train station, right beside the zoo !"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
The hotel is in a nice period building (which sadly needs renovation) near the Zoo with beautiful views of the Park and that is the only reason I stayed there more than once
I was shocked this time with their treatment of me as a customer! This time I booked late and they said the room they gave me (which looked inside courtyard with heater chimneys on 1st floor) was the only on available which is hard to believe? When I stayed the night but asked to cancel my remaining reservation for this reason the next morning, the young guy at reception who said he was reception manager that they would cancel it but “in exchange for that” they would want a “better review” from me this time?? Last time I had given them an average review because at check in Reception had sent me to the wrong room 3 times (in one there was someone in the room showering!!)!! I thought it was very inappropriate that he should say this and I asked to speak to the hotel manager but she seemed to be in agreement with him??!! I always give honest reviews good and bad where necessary but this attitude really made me decide never to go back to them again!
8.0 / 10.0
Great location beside the main Hbf. A comfortable room and hotel of character with a nice breakfast. Checkin and checkout were smooth.
Larger cups for coffee at breakfast. The layout for breakfast is a bit strange in terms of having to go from room to room. It could be better organised.
8.0 / 10.0
tasty breakfast
10.0 / 10.0
Beautiful old world decor , very comfortable and spacious rooms, fantastic breakfast buffet in very fancy dining room. Across the road from
The train station, right beside the zoo !
The lift was a bit too antique but it worked !
9.0 / 10.0
Great location with easy parking at the front of the hotel for a charge of €18. My room was lovely with a very comfortable bed and crisp white linen. The air conditioning was quiet and needed with the current warm temperatures. The breakfast was excellent and good value when you see the selection of food items available.
Nothing.
9.0 / 10.0
The location is excellent and the historic building is a delight! The junior suite was well appointed and worth the extra payment…
The junior suite was refurbished but not the superior rooms we stayed in last week were really old! The standard of rooms should be uniforn free
8.0 / 10.0
It was a classic old school German hotel. Lovely staff, nice rooms, good restaurant, directly at the train station.
9.0 / 10.0
Very good, as fine as the name suggests. Tradition-laden architecture. Beautiful view of a lush park, large bathroom with window. Yes, really good and more than worth the price.
5.0 / 10.0
Nice breakfast, good size room
Room was 29.5c when I got back and air con not efficient. Following night left windows open to cool room as was told and still was 27.5 during night!! Uncomfortably hot! Was told all rooms on top floor overheat due to fact are in eaves of building.
8.0 / 10.0
The hotel has an excellent location, the staff was very welcoming and helpful. The breakfast was also really good
8.0 / 10.0
Guests need slippers
10.0 / 10.0
This is a great hotel. It’s just across from the zoo and we could see the animals from our room. We also had dinner here which was lovely. It’s just across the road from the train station as well which was perfect because we were travelling by train.
Nothing
9.0 / 10.0
Kind staffs, historical hotel and good location near Zoo and beautiful park.
4.0 / 10.0
AVOID. Very rude staff. Broken shower. No hot water. The hotel attempted to charge extra for breakfast when it had already confirmed it was included in the rate.
The details: En route, I contacted the hotel via Booking.com to notify them of our imminent arrival, to confirm that we required a twin, not double room, and to confirm that breakfast was included in our rate. The only twin room available was on a different floor - I agreed that this was acceptable. The hotel also confirmed that breakfast was included. Thirty minutes later, we arrived at the hotel. I was greeted by a surly woman at the reception desk (presumably the same one I had been messaging) who, upon being told my name, declared in a bad-tempered manner,- "But your booking isn't for today, it's for tomorrow!" I gently corrected her and she then agreed that it was the right day, after all. The check-in was completed, with the woman at the reception desk maintaining the same hostile, almost aggressive demeanor throughout. My husband joined us during the conversation and was also taken aback by the unpleasant welcome. The main room booked was nice but only had one bed- despite being booked for 3 people. I asked a staff member in the corridor if we could have a camp bed set up, and she was very pleasant and organised this immediately - to my relief as I was dreading another run-in with the hostile woman downstairs. We went out and returned after dark. I noticed that half the lettering on the hotel's neon-lit name on the front of the building were not working, which looked pretty shabby.
In the morning, I attempted to have a shower and discovered that 1) the shower didn't work properly and 2) there was no hot water. As we were leaving early, we proceeded straight to breakfast before checking out. Breakfast was a pretty ordinary affair - quite disappointing overall - and the waitress on duty was rather sullen, didn't offer us coffee and seemed put out when asked to provide a jug.
Upon checking out, the hotel claimed that we had to pay extra for breakfast! Despite confirming (in writing) the previous day that it was included. I refused.
10.0 / 10.0
Alles!
Top quality!
Fantastic food, beautiful clean hotel
Top team☝️
The room temperature was a bit cold
6.0 / 10.0
1. Location
2. Breakfast
1. Very poor water pressure in the shower. I had to shift from the top floor to the 2nd floor because of it. Still didn't solve the problem entirely.
2. Heating was sub-par
3. Way too expensive for what it offers.
7.0 / 10.0
Breakfast was good, location is perfect
Was to cold in the evening
9.0 / 10.0
The hotel was very clean and the staff were very kind and supportive and they corporate with us when we needed. The breakfast was good. Service in the restaurant were amazing and the staff were very kind.
Room size was vert big and have a good lightning and the bathroom was big also.
We stayed there for 4 nights. It was the best 4 nights in germany.
The room was very cold and they did not open the heater for us. They told it is still the summer and they did not open it. I could not sleep very well at night because of this.
Also they did not have room service at evening and night. We asked for water at 9 pm and they told us to come and take it because there is no staff.
10.0 / 10.0
nice serivice and location near by station
very gooooooood
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Schlosshotel Karlsruhe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Schlosshotel Karlsruhe pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Schlosshotel Karlsruhe?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
