Utopia31 Hostel - formerly Frienz Backpacker





6.2Average
(95 Ratings)
"all perfect"
Verified guestDon't miss out! Price and availability may change
3-Star Hostel
Great price for your budgetOne of the lowest cost properties in the area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Utopia31 Hostel - formerly Frienz Backpacker is attractively located in the center of Auckland, and has a shared lounge, free WiFi and a terrace. This 3-star hostel offers a shared kitchen and room service.
Free WiFi/internet
Non-smoking
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Outdoor Cooking
Smoking allowed
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.2Average
(95 Ratings)
"all perfect"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Booked a double room and ended up with a dorm to myself
6.0 / 10.0
It was the last day of 2025. It's difficult to book a place to stay in Auckland. I'm happy to find a place to stay in the hostel. The price was surging so I paid a much higher price for 12 people room but got grateful cuz they upgraded me to a better room with 8 people.
The toilet is not very clean because some guests don't have good manners to keep it clean. There's a bar downstairs but I suppose you get what you paid for. I expect that it would be a bit noisy on such a day.
7.0 / 10.0
Great location, tidy and spacious dorm rooms.
Bathrooms were a bit tired and need renovation.
6.0 / 10.0
close to were I needed to be. Nice coffee and restaurants close by.
People smoking in the building. Shower did not work well and when I checked out no one was at the counter waited for 10 min and left
2.0 / 10.0
excellent location
filthy, smelly and grubby common areas and rooms
1.0 / 10.0
Nothing
I booked and paid on booking.com for a private room with a double bed for $129.. I received a confirmation from the owner and a 'agreed to your request' email within 2 mins. Great.
But when I arrived, on time as per the booking, I was told that my room had been rented to someone else who had already moved in. I was asked to use an empty bunk room instead which would mean I didn't have the double bed I'd booked.
I explained that I needed the room and bed I booked due to back issues but this was refused. I asked for a substantial discount twice, but they refused.
I was by this time late for the NZSO concert and had no choice than to let them put me in the bunk room.
It was a terrible experience. Cold room with no heater and metal bunks that squeaked at every tiny movement. Disgusting toilets and dingy everything. Light in the hallway outside room didn't work. Deadlock on my door didn't work so I worried all night that they'd sell the bunks in the room as well after someone tried to come in. Bad smell of old cigarette smoke in the hall ways.
This was the worst place I've ever stayed with booking.com. zero stars
7.0 / 10.0
CBD Location, Clean Facilities,
Few unpleasant guests
4.0 / 10.0
Central CBD Location
Mistaken ID Told to leave Backpackers
6.0 / 10.0
Central CBD location
Mistaken ID Told to leave Backpackers
6.0 / 10.0
Excellent location but premises are very run down. Mixed clientele with suggestion some are down at heel locals, not travellers. Inadequate security resulted in a ‘stray’ sleeping on the sofa in the common space.
10.0 / 10.0
all perfect
all perfect
10.0 / 10.0
Had a blast staying here! Met a bunch of cool people from all over the place. We were pretty much playing poker and board games every night, super fun vibes. Place was clean, in a good spot, and the staff working there were super chill. Everything felt easy and relaxed. If you’re down for a good place to sleep and meeting some awesome people, this is the spot. 10/10 would recommend.
10.0 / 10.0
I had an incredible stay at Frienz. The room was spotless, and the kitchen was equally clean, making it comfortable for me to use. The TV room was my favorite. I had the opportunity to watch the Women’s World Cup on TV alongside a group of new friends, creating an atmosphere full of great vibes. Also, the hostel surprised us with free ice cream and snacks on one of the days during my stay.
10.0 / 10.0
best location, atmosphere and friendly receptionist. thank you free upgrading my bed, which is perfect.
4.0 / 10.0
Price, location, TV area. Sociable.
Loud, uncomfortable, creaky beds. Small, cramped - rooms and the whole facility. Not relaxing.
5.0 / 10.0
Quick to answer messages and location nice and central in Auckland CBD
Mattress very thin and bed squeaky. Not the most comfortable night sleep but for only all good!
2.0 / 10.0
Nothing
I dont know where to begin:
- no facilities (no dishes, the kitchen was small and dirty)
- no shared room to meet the others backpackers
- 1 bathroom for an entire level
1.0 / 10.0
Location
Shower facility
5.0 / 10.0
I did not expect the accommodation to be more than "fair" due to its location - there was a man lying in the doorway. I was pleased that I was able to be taken up to the 4th floor via lift even though it was after 6pm as I would not have managed the stairs. There was no towel offered or other facilities such as crockery/cutlery in the kitchen - or I couldn't find them! I had to call reception to locate the stairs down which I would come to leave the hostel at 8.30am - the operator was very helpful.
There's a lot that could be better but that would increase the cost to the client and I don't think it would bring in more customers due to its location, the basic furnishings, walls, bathroom, kitchen, etc As I said earlier, I did not expect more as I only wanted a 'cheap' night's accommodation so long as the premises were safe and certainly the lock on the bedroom door was very efficient.
10.0 / 10.0
Location is perfect. Wifi without delay. Bed and bathroom are clean and tidy. Kind receptionists and helpful.
None
6.0 / 10.0
the location
is not a backpackers . the kitchen didn't have anything to use. was nit looking clean and is people long term living there. i wouldn't recommend for travellers. I had to leave as someone stole my stuff ,the Manager refunded the night and I moved
2.0 / 10.0
Nothing reallyv
It was loud and cramped and doesn't feel safe.
1.0 / 10.0
Rooms where filthy blood stains on wall given filthy pillow with no pillow case manager was extremely rude.
Everything
1.0 / 10.0
Location was good.
After travelling throughout Europe and Asia, this is the worst hostel I've ever stayed at. It was filthy, there were hairs and eyelashes on the pillowcase and stains on the sheets. No locks on the toilet door.
7.0 / 10.0
Cheap. Relatively clean. Private room big. Has seperate TV area. Eating area and large kitchen.
Bed slightly hard for my comfort. And location to toilet on floor above which is a bit of a pain. Also located on a main road so it extremely noisy from traffic etc. So ear plugs be a must! No mirror in private room which would be good for getting ready.
7.0 / 10.0
"WIFI" "Xbox" "Sky TV" "Bed" "Computer" "Roof Top" "Location" "The Friendly and Energetic Staff at Frienz"
A not to bad, shabby place to be staying for a few weeks. I can not fault anything about Frienz Backpackers.
7.0 / 10.0
It A Chilled' Out! Place To Be, Which I Like, When You Don't Have To Do Anything All Day.
:)
3.8 / 10.0
Nothing
Dirty, stinky, urgh
4.0 / 10.0
Gute Lage, so ziemlich im Zentrum. Ist dadurch laut nachts (Verkehr, Menschen), was einem bei der Buchung bewusst sein sollte, aber darüber kann ich mich nicht beschweren.
Sauberkeit und Hygiene lassen deutlich zu wünschen übrig. Im Herren-Bad tropft Wasser aus der Decke und Waschbecken sind stets dreckig. Man versucht auch, Hautkontakt mit den Toiletten zu vermeiden. Am schlimmsten ist meiner Meinung nach aber die Küche: es riecht gammlig und die Kühlschränke kann man nur mit zugehaltener Nase öffnen. Ist nicht unüblich für Hostels aber dafür 40 Dollar pro Nacht zu verlangen ist frech.
FAQs
Is parking included with this hostel?
Parking is not specified as an available amenity at Utopia31 Hostel - formerly Frienz Backpacker. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hostel?
We didn’t find pool listed as an amenity for this hostel. It may be worth double checking if a pool is important for your stay.
Is Utopia31 Hostel - formerly Frienz Backpacker pet friendly?
Unfortunately, this hostel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Utopia31 Hostel - formerly Frienz Backpacker?
We found 15 amenities for this rental. This includes free wifi/internet, non-smoking, kitchen, balcony/terrace, and wifi/internet.
