The luxury EPIC Apart Hotel - Duke Street is a refurbished Victorian building in Liverpool city center.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Ratings and reviews
7.5 / 10.0
Good(1,291 Ratings)
100% verified reviews
8.0 / 10.0
Nice and comfy. Worth…
Large in size, very comfortable
No lift. I had to carry my huge luggage up and down.
8.0 / 10.0
Had a lovely time in Liverpool
Location is very good apartment was nice everything you needed .
Sofa bed very uncomfortable ☹️.
9.0 / 10.0
Plenty of space
Great space
Location
9.0 / 10.0
Lovely overnight stay in Liverpool in a good location
Location
Took a while to warm up
9.0 / 10.0
Brilliant no problems at all , location perfect , room all clean and good size
Location was unreal 5-10 min walk from night life
10.0 / 10.0
It was a great location
Clean
Would prefer a lift cos they was a lot of stairs
9.0 / 10.0
Enjoyable stay
Great location, easy check in, fab stay.
7.0 / 10.0
Would stay again but not in apt 18 due to the horrendous smell
Location and easy check in , spacious flat
The inner hall way absolutely stunk of urine , also they don’t provide adequate glassesware, 2 off water glasses, no wine glasses
5.0 / 10.0
Cheap in the city centre, if you must stay
Good location, close to shops, bars etc. Quite spacious room. Available tea/coffee/toiletries. Cheap.
Windows - not possible to lock (safety issue), black mould in the corners, needs deep clean.
You could hear noise from other rooms.
Generally dark/black decor, not pleasant - could be refreshed.
7.0 / 10.0
Good sized apartment for a group
Great apartment for an overnight stay. Had some issues with no heat in the kitchen lounge area so it was really cold for the guest on the sofa bed. Tap was loose in main bathroom. Otherwise it was fine and as expected.
Mend the tap and the air con/heating.
1.0 / 10.0
Very disapointed
We had our rom changed 2 hours before check in, instead of a apartment we had a room with just a bed.
8.0 / 10.0
Appartment was great and the Duke Street townhouse I stayed in last time was great also.
location
How to operate heating/air con
9.0 / 10.0
Comfy and great location
Great location and comfortable stay
Air conditioning and heating not the best
5.0 / 10.0
Location perfect but facilities poor
Location was brilliant
The room was a little run down
10.0 / 10.0
Would definitely stay again
Excellent location and the staff were exceptional
Struggled with the WiFi and could t get the TV to work.
3.0 / 10.0
Wish we hadn’t booked it!
In the vicinity of why we were staying in Liverpool
The property absolutely stunk of cannabis -and this is unacceptable when a 8 year old child was in our group.
I will be writing to EPIC for an explanation. Staff onsite were extremely unhelpful talking to us as though we were a nuisance!!
Such a frustrating part of our Christmas & Theatre trip. Very letdown by epic
6.0 / 10.0
Great price and location, amenities lacking...
Location was excellent - but I knew that when I booked it.
And on call service were very responsive when the electrics went, he was there within 5 mins!
The price.
The room was furnished very basically, there was room to hang a few items, but no drawers or anywhere to put other clothes.
One side of the bed had no bedside table :( very awkward.
The shower was just a waterfall shower, with one at waist height which wasn't very useful.
The bed was a king, but the mattress was two (different!!) single mattresses with a sheet over them and so they kept separating and we kept going into the hole in the night :(
Electricity was "dodgily wired up" so the support person had to come in the middle of the night to put have a credit card into a clip to keep it on!!! :O
9.0 / 10.0
Wonderful cosy stay. Great for families and couples.
Home from home. Lovely family property with everything you would need to stay in the Liverpool area. Clean, tidy, fully equipped. Super cosy and lovely and warm. Very responsive owner. Highly recommend. Will be staying again!.
Some parts of home require fixing such as the main bathroom needing shower fixed. But it is a lived in home and so I would expect a few homely imperfections. It is so lovely and cosy, warm and has everything you need. The host is so kind and friendly.
3.0 / 10.0
Good location room was Dark
Location was good
Room was dark no open windows room was hot had to put air con on that was noisy tv only had a few channels
6.0 / 10.0
Convenient but apartment very cold
Central location.
Hearing wasn’t working or the TV.
8.0 / 10.0
Good location and comfortable.
Great location for the docks and shops.
We struggled with the stairs, especially after carrying our heavy bags from the public, £25 car park.
7.0 / 10.0
Great place to stay
We liked the location. The bed was comfortable. The room was warm and Netflix was a bonus 😊
Felt dark in the room
7.0 / 10.0
My first visit ever to Liverpool was a memorable one & Epic apartments was in a good location.
The bed was clean & comfortable, the TV worked ok & there was just enough tea & coffee in the room to last for my stay.
So many quirks for such a small apartment. The shower took some working out but I got there eventually. On arrival my key code didn't work so I had to phone to get a new one sorted, however, this was dealt with very swiftly. There was just one bedside table & hardly any shelving to put things on. The TV was also a bit quirky but again, after working it out, was fine.
10.0 / 10.0
Lovely stay, great location , would book again
Clean and spacious
Slight smell in the bathroom when we first arrived, but after opening the door for 5 minutes this soon subsided
4.0 / 10.0
Central to bus station, shops , bars
Lock box on door
Main Bed was comfy
Shower was excellent
Location central
Sofa bed was awful.. Mattress stained and extremely uncomfortable
Windows dont open and aircon not working
Rooms are very small abd tight fir 3 people staying
3.0 / 10.0
Could and should have been better
Location is good
Second apartment we got moved to was much better
Plenty of tea and coffee
Staff are easily contacted
Paid for early check in. Standing outside doors for a good 20 minutes unable to get in. Eventually got in and told to come back in another 20 mins as room was being cleaned. Allowed to drop bags off
Door was unlocked when we returned with our valuables inside. TV was not working, reported to staff but did not get fixed. Moved to another room the next day only when I phoned to state the TV was an issue
I've stayed at Epic multiple times and this was well below standards
6.0 / 10.0
Lovely appartment just the stairs were very steep but would stay again
The stairs
8.0 / 10.0
Great few days in Liverpool
Close proximity to local attractions and city centre. Good bathroom and kitchen facilities. Lovely towels!
External noise at night. Dim lighting, would benefit from light by mirror to do make up. Lack of any towel rails.
9.0 / 10.0
Great stay
Close to all amenities and very well placed
It was rather dark and lots of stairs to the apartment
7.0 / 10.0
fine
Comfortable and clean
The room was extremly dark and struggled at time with seeing things in the wardrope.
9.0 / 10.0
A well-positioned, comfortable apartment - would definitely stay again
What a fantastic location! Walking distance from all the main sights, a car park next door, and the most amazing pub across the road! The room and bathroom were very clean and comfortable and a decent size for both.
Nothing wrong at all
10.0 / 10.0
Every member of staff we encountered were friendly polite and efficient
Very spacious clean and comfy had everything we needed
Nothing
5.0 / 10.0
We were disturbed most of the night with very drunk people coming in making massive amounts of noise from 1 am upto abou
Location to centre . Although it was opposite a strip club
It was dark . It had cobwebs on the ceiling . There were stains on the pull out bed when we opened it up etc
5.0 / 10.0
Average but reasonable for price, a good last minute stay option but wouldn’t be a first choice for an upcoming trip
Local to shops and bars ect, bed was very comfortable too.
Toilet was consistently running which was annoying when trying to get to sleep. No tea or coffee but yet milk was in the fridge. Very dark inside definitely needs brightening up. Incorrect code given apon arrival so had to call to get in. However staff was prompt and friendly in sorting that out.
4.0 / 10.0
Broken door handles, tripping electric and lack of kitchen equipment
Location - close to town centre. Easy access
Toilet was continually running, seemed like the cistern wasn’t filling properly. The toilet roll holder was broke - at a downward angle. The grill didn’t have a top rack, we had to prop the oven dish up with pans under the grill to cook out bacon. There wasn’t a frying pan, the secon night we were due to stay the electricity kept tripping, so they moved us to another room. We had to pack all our stuff up in the dark using phone torches - not ideal. Are our fish and chips in the dark. Got into our new room after a few calls back and forth to get the code that didn’t get emailed to me, so had to be told to me verbally. Discovered that there weren’t any wine glasses in this room, so popped back to our old room and got the glasses from there. The sofa bed didn’t have the under neath support bit for the sofa, so we could sit on it to watch the tele, because we were just sinking into the sofa all the time. There wasn’t the option to watch tele in bed in this room like the last room - a shame! To top it off, the bathroom door handle was snapped off. So could only be opened with a spoon/ knife. Not sure why this wasn’t picked up on with the room attendant. In the morning maintenance knocked on at 9am asking if they could look at the door. We were barely up and dressed for the day - bizarre. And honestly, I was annoyed that they kept £59 of my money in the pending section for a week - money I wanted to spend whilst we were at Liverpool. Money has gone back in now - but how inconvenient. We stay in apartments like this all the time - this has to be the biggest let down of them all.
7.0 / 10.0
Great for a night out in Liverpool
Great location for a night out in Liverpool
Comfy and well furnished
Key card didn’t work when we got back and got told this is apparently a common issue, was a pain to get in waiting for someone to fix it
9.0 / 10.0
Smart and comfy apartment - great spot if you’re at an ACC conference
Good location, comfy beds, nice decor
Tv remote didn’t seem to work; bit gloomy downstairs
6.0 / 10.0
Cheap, Clean and on your own.
The bed was very comfortable, and the location was excellent
We were on the top floor. 60 stairs and no lift. I had asked for as close to the ground floor as possible due to knee issues. Uggg. No staff on site. Air conditioning unit showing error messages…contacted hotel right away…never got a response.
8.0 / 10.0
Satisfactory
Value for money
The windows didn’t close and the noise from streets were loud during the night. Would have been nice if they had dust free clean windows.
10.0 / 10.0
Perfect for a short stay
Very clean, comfortable and close to shops , public transport and tourist attractions.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at EPIC Apart Hotel - Duke Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is EPIC Apart Hotel - Duke Street pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at EPIC Apart Hotel - Duke Street?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
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