The Municipal Hotel Liverpool - MGallery

Top rated by guests

Property building, Spa and wellness centre/facilities, Swimming pool

Property building, Spa and wellness centre/facilities

8.7Excellent

(5,672 Ratings)

"Have stayed here 3 times now. Lovely setting and great location"

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(5,672 Ratings)

Hotel in Liverpool

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Featuring a shared lounge, a restaurant as well as a bar, The Municipal Hotel Liverpool - MGallery is located in the center of Liverpool, a 4-minute walk from Royal Court Theatre.

Amenities at The Municipal Hotel Liverpool - MGallery

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Shared living spaces

Laundry services

Sauna

Family friendly

Ironing facilities

Toilet with grab rails

Accessible by lift

Key card access

Contactless check-in/out

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Liverpool

Nearby attractions

Available Rooms

$$$$

Top rated by guests

8.7Excellent

(5,672 Ratings)

"Have stayed here 3 times now. Lovely setting and great location"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(5,672 Ratings)

Hotel in Liverpool

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Featuring a shared lounge, a restaurant as well as a bar, The Municipal Hotel Liverpool - MGallery is located in the center of Liverpool, a 4-minute walk from Royal Court Theatre.

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Shared living spaces

Laundry services

Sauna

Family friendly

Ironing facilities

Toilet with grab rails

Accessible by lift

Key card access

Contactless check-in/out

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.7 / 10.0

Excellent(5,672 Ratings)

100% verified reviews

10.0 / 10.0

Always a lovely welcoming stay. Beautiful decorated. A treat!

Have stayed here 3 times now. Lovely setting and great location

Sheets weren’t as soft as they could be.

10.0 / 10.0

A relaxing city break close to The Empire

Fabulous spa treatments

5.0 / 10.0

Valentines stay

How close to the station the Hotel was

The staff on reception took a while to acknowledge you on check in and check out. Our breakfast didnt arrive in the room. Everything felt rushed.

10.0 / 10.0

Perfect

Gorgeous, peaceful. Beautifully decorated and spacious. Loved all the space

I would have liked a bath in the room .

10.0 / 10.0

Very good location ,clean ,nice lobby I really like the place and the food was delicious

Atmosphere amazing

Noting

10.0 / 10.0

Fabulous place to stay !

Facilities are brilliant … and spa delightful treatments great ! Staff are just so lovely and old style of of hotel just so beautiful ❤️

8.0 / 10.0

Very good

Breakfast lovely, could do with more pastry selection

The charge to use the pool and sauna etc. Wouldn't have booked it had i know this was extra.

10.0 / 10.0

Heartily recommended -great property & location.

Great property, tastefully modernised. Main bar area a grand space. Our room was modern though perhaps a little smaller than expected. All staff top-notch.

8.0 / 10.0

Perfect place, celebrated my 40th in style.

Location, staff, food and was made to feel like a king. Loved how the towels got replenished when we were out.

The cheap ironing board. The cheap slippers. The price of 2 bottled Peroni’s the got served at the bar and was £1.30 service charge for opening it up.

8.0 / 10.0

nice stay, would come again but for liverpool location i think some of the meal prices in the restaurant are too inflate

great rooms, decor, bathroom very nice.

you could probably do more on what you offer in the rooms when it comes to drinks etc quite basic.

5.0 / 10.0

Average

The bar area looks lovely, however the rooms are not 5 star imo. Very small and basic

however every time you order a round of drinks they add a tip which is not advertised. This is not for table service. We ordered our drinks at the bar, and the rounds were sometimes £60-£80 so they were adding £10 on tips every time we ordered a round.

9.0 / 10.0

Definitely a lovely stay, love the ambience of the palm court and cocktails, sadly I won't be eating at the hotel ag

Love this hotel, great location, amazing spa , staff are super friendly, palm court spectacular.

Food was disappointing during the last two visits, we were served a BLT which was awful, cheap white half toasted bread, soggy bacon and no sign of the egg , breakfast was ok but luke warm.

10.0 / 10.0

Amazing

Everything

Nothing to dislike

5.0 / 10.0

Strong facilities, inconsistent front-of-house experience!

While the hotel itself is impressive and well maintained, the front-of-house experience on arrival significantly affected my overall impression of the stay. We arrived early and simply wanted to ask if it was possible to leave our luggage, not check in. However, I wasn’t really given the chance to explain this before being asked for booking details. When I tried to clarify that we only needed to drop our bags, I was told that I could ask questions “after this is finished,” which came across as dismissive and uncomfortable. Our luggage was eventually taken and stored, but despite this, the interaction did not end there. We were still asked to sit in the bar or lounge area without any clear explanation, turning what should have been a one- or two-minute request into an unnecessary 15–20 minute wait. After this time, we decided to leave and explained that we understood she was busy. We were polite and accommodating throughout, but the interaction still felt strained and lacking in patience. Later, when offered two room options, I asked which one would be recommended and was told to “just pick one,” which felt unhelpful. While checking the booking details, there was also a comment along the lines of “oh, you’ve got one of those rooms.” This may not have been intended negatively, but the tone felt surprising and slightly judgemental and added to the awkwardness of the interaction. I also found the route to the room inconsistent in terms of comfort. Certain connecting corridors or passageways were noticeably cold, close to outside temperature, before returning to warmer areas. The sudden temperature drops created a slightly jarring experience, which felt out of place for a hotel positioning itself at a five-star level. I work in hospitality management myself, so I’m particularly aware of how much tone, clarity, comfort, and first impressions matter.

10.0 / 10.0

Exceptional Hotel, would 100% recommend

Beautiful building and decor, location is superb, bar and lounge setting is spectacular, the Spa was very very relaxing.

Nothing

8.0 / 10.0

Really enjoyed it. Would recommend just need to focus on the smaller details

Amazing building. Lovely interior. Bar area was fantastic

Wasn’t the cleanest. Room had an earring on the floor so questioned if it had been hoovered. Also, bathroom had a bit of a funny smell. Trays and glasses left outside other rooms and weren’t moved for a while

10.0 / 10.0

The staff were wonderful and make me feel so comfortable a home from home

The property is beautiful and staff amazing

9.0 / 10.0

Good location , beautiful hotel especially at Christmas time. Good spa to relax in.

Good location, good spa, nice staff

No towel given at spa and no conditioner filled up in hotel room..

10.0 / 10.0

Liverpools best hotel

Travel to Liverpool 20 times a year. By far the best hotel in the city.

10.0 / 10.0

New Year’s Eve

Classy building rooms fantastic staff amazing

£29 breakfast is a bit steep

8.0 / 10.0

Overall lovely but over priced

Architecture & lovely staff

Was disappointed with a £50 charge to swim! We’ve been all over the world in five stars & always have free or max £10 to use the facilities as a guest.

10.0 / 10.0

Very good

Room only

N a

4.0 / 10.0

Hotel lovely . But stay disappointing.

The hotel is a beautiful building in a great location.

I don’t think the hotel should allow people with children in the bar after 9. I don’t think children should be allowed to roam around the hotel without supervision. More staff on the bar area to be able to serve people and keep the area clean.

9.0 / 10.0

Beautiful hotel in perfect location to town .

Location to town was excellent and discounted parking available just around the corner which is a bonus .

The bedroom was just too hot and no option to open any windows to allow any fresh air which resulted in broken sleep sadly .

9.0 / 10.0

It was a treat for my 65th birthday for me and my family and we enjoyed our stay with breakfast.

The decor was superb along with the room facilities and the staff were extremely attentive and helpful. The location is great for the city centre restaurants and shops. There was plenty of choice on the breakfast menu.

We felt the room was small with only one chair though if there were two there would be no place to put them. A rowel rail in the backroom would have been helpful. The heated one was too high for me to reach. Visiting the spa was expensive.

10.0 / 10.0

Lovely historic place to spend a night visiting

Excellent

Nothing

9.0 / 10.0

Loved it, will definitely return

Outstanding Hotel, fantastic staff from start to finish, lovely super clean bedroom, stunning Bar area in the centre of the Hotel, and excellent Breakfast

Had some issues with the Car Park ticket validated by the Hotel upon leaving the Car park

9.0 / 10.0

Absolutely perfect anniversary break.

The building is absolutely stunning, the bar and restaurant area in particular really have the ‘wow’ factor. All of the staff we encountered were incredibly friendly and helpful. Beds were comfy and the food was incredible.

Nothing major but a couple of things didn’t work - one of the lifts, the phone in the room and one of the bedside lamps.

10.0 / 10.0

A great night away in a beautiful hotel a great find and definitely be back

Every thing, the staff the building the location

8.0 / 10.0

Hotel is beautiful, perfectly located with excellent concierge staff and nice vibe.

Concierge staff were fantastic. Very polite and helpful. A credit to the hotel.

Bar staff slow.

10.0 / 10.0

Loved staying there

Everything

Drinks very expensive

10.0 / 10.0

Superb

Everything. The staff were great, the palm court bar area is amazing and the spa was brilliant

10.0 / 10.0

Best stay of my life!

The Service!

nothing

10.0 / 10.0

A fabulous night in a beautiful, friendly hotel

Perfect location, very friendly staff, fabulous bar. Wonderful architecture

Rooms are quite small but with such high ceilings it's not really an issue

6.0 / 10.0

Disappointing - get the basics right.

Lovely lobby and bar area, comfy bed, polite staff.

£50 for hotel guests to use the pool and sauna. Ridiculously confusing room layout which sounds pedantic, but was really annoying - the amount of people doing laps of the floors trying to find the lifts was comical. Small, underwhelming room which wasn’t cleaned properly - cans of water left on the bedside tables etc.

10.0 / 10.0

One of the best hotel experiences, phenomenal customer service.

This stay exceeded our expectation’s, we will definitely be back as everything was perfect. The staff were incredible, from reception, to dinner to the spa staff. Have forgotten the name of the lady at the spa facility but was so kind and helpful. So so pleased, highly recommend and will be back for sure.

Loved everything

9.0 / 10.0

Not quite 5 star

Impressive entrance and lobby decorated for Christmas. Beautiful palm court restaurant and bar. Corridors steeped in history.

We were supposed to be upgraded to a deluxe double room. However, I believe we just had a classic double room as there wasn’t a coffee machine which was listed as a facility neither were there complimentary chocolates. I also found a pair of trousers in the wardrobe that wasn’t mine, so housekeeping wasn’t perfect either.

7.0 / 10.0

Nice stay and helpful staff

Staff were lovely and very helpful and attentive

The beds in the deluxe room were only a double not a king which is unusual for a hotel but it was ok just for 2 nights

9.0 / 10.0

Lovely relaxed birthday celebrations.

The spa, bar and restaurant were all beautiful and the food and cocktails were superb.

The extra fee to use the spa and the service charge at the bar even though it wasn't table service was a bit off putting.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Municipal Hotel Liverpool - MGallery. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Municipal Hotel Liverpool - MGallery. Enjoy the water!

Is The Municipal Hotel Liverpool - MGallery pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Municipal Hotel Liverpool - MGallery?

We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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WiFi/Internet · TV · Microwave

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The Municipal Hotel Liverpool - MGallery

Hotel in Liverpool

Reasons to book

About this hotel

Amenities at The Municipal Hotel Liverpool - MGallery

Map of Liverpool

Nearby attractions

Available Rooms

Hotel in Liverpool

Reasons to book

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Municipal Hotel Liverpool - MGallery pet friendly?

What amenities are available at The Municipal Hotel Liverpool - MGallery?

Explore similar stays in Liverpool

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