ibis Liverpool Centre Albert Dock – Liverpool One





7.8Good
(10,522 Ratings)
"Clean and well presented.
In the ideal part of town for what we wanted"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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This hotel is in Liverpool city center, opposite the Albert Dock and 984 feet from the Liverpool One shopping center. It offers affordable rooms, a restaurant, a soft drink service, a bar and affordable parking.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Accessible by lift
Housekeeping available
Fire alarm
Cleaning products
$$$$
7.8Good
(10,522 Ratings)
"Clean and well presented.
In the ideal part of town for what we wanted"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Need a ground floor room. Request fulfilled.
10.0 / 10.0
Clean and well presented.
In the ideal part of town for what we wanted
8.0 / 10.0
Location was great, right at the docks and not far to city centre.
Bathroom not completely clean (hair in shower). Could hear people walking upstairs a few times in the night as I had ground floor room.
9.0 / 10.0
The service was excellent I got a very poor room to begin with that was dirty and they immediately moved me to a far superior room that was clean and big. Location was also very good. Breakfast was excellent.
Nothing in particular but does concern me when I’m checking in for first time and I get given such a dirty room. Maybe the cleaning of rooms is an issue.
7.0 / 10.0
Great location and very clean
The room and bathroom was freezing .. the AC did very little to heat the room
6.0 / 10.0
Location is good, close to shops and Albert Docks.
Staff were quite unpleasant and unhelpful.
Bed wasn't very comfy, a thicker mattress topper would be better
10.0 / 10.0
Good value, clean and convenient location
9.0 / 10.0
Excellent staff, price and location. What not to like?
N/A
9.0 / 10.0
Good Hotel. Good breakfast at £12.
7.0 / 10.0
Location, room
There was a dog upstairs that scratched and whined all night
3.0 / 10.0
Location, bathroom.
The bed was uncomfortable, lumpy and like a 1000 year old futon. It was like laying on a concrete with large craters dotted around. My back was in agony, and I got little to no sleep. I am not sure what the either rooms were like but if you are given room 141 ask to be moved!
3.0 / 10.0
Location was good and staff were nice.
Hi there, we have just returned home after our stay. This was my first girly night away with my daughter and sadly it was ruined by the most terrible night sleep for us both.
I did tell reception this morning. The air con machine made a terrible racket and my little girl was sobbing at 1am wanting to go home. The smell of drains in the bathroom also affected our stay . It was a real shame as the location was great as were the staff but we had to go home early today due to being exhausted from our dreadful night. I had saved for this for so long that we both felt sad that it had been so affected.
Regards,
Jacqueline
8.0 / 10.0
Clean, helpful staff,
Nothing
10.0 / 10.0
It was ideally situated to visit the Albert Dock, shopping areas and other sites. It was clean and staff were friendly and helpful in fact they went the extra mile to help and make our stay memorable.
10.0 / 10.0
We had requested high rooms near each other for views on the Albert Dock. This was granted. Staff were exceptionally pleasant. Always a great weekend in Liverpool.
nothing
8.0 / 10.0
Great location, clean, helpful and accommodating staff. Check in was easy, and the breakfast was nice.
The rooms feel a little dated, but they are in good condition, and are very clean.
8.0 / 10.0
Clean staff helpful
Pillows too hard
8.0 / 10.0
Location and parking friendly staff
Our room was cold and thermostat didn’t change it
1.0 / 10.0
The state and size of the room .Mark's up the wall outside the bathroom & the sink had not been cleaned .the room was cold and well below the standard I would stay at so having paid in full we decided not to stay and left the hotel .we then checked into the Hilton which was superb .I would not book with ibis again.
10.0 / 10.0
Staffl
8.0 / 10.0
Tired but adequate hotel with small rooms - great location by the waterfront. Great breakfast and nice staff
It’s just tired. Old TVs, carpet etc
7.0 / 10.0
Staff were very nice end professional, Breakfast is good value. Really good location, easy check in.
Rooms are a little small, bathroom is freezing
8.0 / 10.0
Location is perfect
Friendly staff good atmosphere
9.0 / 10.0
Location and excellent value for money
Toilet door didn't shut properly
5.0 / 10.0
The location is good and it was affordable , clean sheets and hot water
The breakfast was a let down, the rooms need decorating and are very basic and dated also the heating didn’t work
5.0 / 10.0
My son and were in Liverpool for a football match on New Year's Day and there was no availability at my usual hotel, so based on positive reviews, I decided to book the Ibis.
Shower / bathroom are OK.
It is well located near Albert Docks. The staff were friendly enough. There is a car park (at £10 per night)
The property is very basic. The twin bed room was two single beds pushed against each other with little or no room to move them apart. Not sure there is much difference from a double bed room.
Plug sockets aren't close to the beds.
Car park is small and cannot be booked, and though there was one space left where I was able to park, I could see other cars had parked out-of-place for lack of designated spaces.
Cleanliness was the biggest problem. Kettle was dirty (that alone would dissuade anyone from drinking out of it), fixtures and fitting that have clearly not been cleaned in some time.
Only the fear of falling asleep at the wheel prevented me from driving back to London after the game rather than spending the night at the hotel.
6.0 / 10.0
Location is fab and have everything you need for a night. Was clean.
We struggled with noise in our room. Could hear all the doors banging, pipes and toilets flushing. Just felt very noisy. Also, when we walked in it was freezing. The air con had been left on so we turned it on to hot. The room just couldn’t keep the temp. Had hard flooring too which made it feel colder. Walked past a couple of rooms when leaving that were being cleaned and they looked like they had carpet so were probs better. We stayed one night, that would be enough. Not big enough for more than that.
6.0 / 10.0
Room was basic but clean & comfortable
Breakfast: The bacon was very fatty & greasy, skin was tough on the sausages.
Hence i only tried this on the first day! the rest was ok cereals, toast etc. Could offer the option of fried or poached eggs.
9.0 / 10.0
Excellent position, reception staff very friendly and helpful parking on site
Parking was full at some days.
1.0 / 10.0
Location
Disable parking not policed as per blue badge requirement. Bed extremely uncomfortable no proper mattress. Bathroom like a caravan set up. No hot towel rail. Air-conditioning controlled by office not room. TV remote not working properly. Room and general areas cold. No desk chair to put on make in front of mirror. Horrendous noise from baggage room and outer door to bins. No carpet.
9.0 / 10.0
Convenient location, good value, good facilities and helpful staff. Great base for exploring the quayside over Christmas. Room was just big enough to fit our bikes in and keep them safe.
Nothing.
9.0 / 10.0
Location staff friendliness parking dog friendly ! Very reasonably priced all round !
5.0 / 10.0
Location, parking good value. Breakfastgood
Bed was so hard that it was like sleeping on a board and pillow as flat as a pancake. Neither of us got much sleep. Room also smelt very musty
5.0 / 10.0
Location
Staff not that friendly
9.0 / 10.0
Nice, clean room, quiet, good nights sleep
Parking was tricky, only one space left when I arrived at 4.15pm.
9.0 / 10.0
Fantastic location. Reception staff lovely. Parking a big bonus. Such good value for money for 1 night.
I can’t think of anything
7.0 / 10.0
Great location!
Very dated rooms.. we stayed many years ago and nothing has changed. Cheap finishes in room. Dark, dingy, sole less..Pillows were pointless.. flat as a pancake. Breakfast poor.. not much choice. Things were running out and staff not replenishing unless asked
8.0 / 10.0
location price and cleanliness
people knocking on door cpl times wrong room i believe
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at ibis Liverpool Centre Albert Dock – Liverpool One. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ibis Liverpool Centre Albert Dock – Liverpool One pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ibis Liverpool Centre Albert Dock – Liverpool One?
We found 20 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, non-smoking, and pets allowed.
