Hilton Liverpool City Centre
Top rated by guests





8.2Excellent
(4,661 Ratings)
"I just want to say a huge thank you to all the Hilton staff for being so welcoming and accommodating for my daughter’s 9th birthday. I planned a mum-and-daughter pamper night for her and she had the b..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
In the heart of the Liverpool One development in the city center, this 4-star hotel has views over Albert Dock. Hilton Liverpool has a 24-hour gym and stylish rooms with floor-to-ceiling windows.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(4,661 Ratings)
"I just want to say a huge thank you to all the Hilton staff for being so welcoming and accommodating for my daughter’s 9th birthday. I planned a mum-and-daughter pamper night for her and she had the b..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Plenty of room in bedroom comfortable bed. Excellent breakfast great location
Corridors were dark
8.0 / 10.0
Great location and comfy beds. Staff were excellent
Would suggest that the rooms should include a fridge as standard. The lighting in the room also wasn’t the best and made it difficult to do my make up. Also ridiculous that the water in the room was charged for unless you were a Hilton member
6.0 / 10.0
Great location, comfy bed, decent breakfast
Hard to get the room temperature to adjust. Ryanair style extra charges for things which are free at decent hotels- eg wifi, water
8.0 / 10.0
My wife told bar staff that her hot chocolate nightcap was the best she’s ever had.
The breakfast buffet was excellent. The down side is that all the plates in the hot food section were cold and, worse still, most of the food was lukewarm or stone cold, which was very disappointing.
See above.
10.0 / 10.0
I just want to say a huge thank you to all the Hilton staff for being so welcoming and accommodating for my daughter’s 9th birthday. I planned a mum-and-daughter pamper night for her and she had the best time! The view was unreal, and we were so touched by the beautifully made birthday cake and card that were left for her, it really made her feel so special. We truly appreciated the extra effort and will definitely be coming back. Thank you again!
8.0 / 10.0
Very secure, very clean and quiet
Nothing i can think of at the moment
9.0 / 10.0
Location, cleanliness and warm and friendly staff.
Arrived early pre check in time, told room not available which is expected but then told could have a room at £15 per hour up to 3pm. If a room available then why not just let customer have it !
4.0 / 10.0
Not much I often stay at Liverpool but thought I’d try the Hilton as a treat for my sons birthday
The rooms were very dark and dismal
10.0 / 10.0
The location. The views were amazing.
Nothing.
10.0 / 10.0
Good spacious clean room. Staff were friendly
Not much we had a lovely stay
10.0 / 10.0
Great hotel in a perfect location
Nothing to dislike
10.0 / 10.0
Location and the staff always make us feel welcome
10.0 / 10.0
The location was spot on
Nothing
7.0 / 10.0
Staff at breakfast were lazy, plates not collected checking at breakfast waiting for a long time.
9.0 / 10.0
excellent location, ideal for shopping in the main shopping centre and the docks smaller shops, literally minutes walk to everywhere. 10 minute walk through the city centre from the train station, there is a desert shop literally 3 minutes from the front door, lovely bar area that was comfortable to relax in, staff were very helpful and polite, nice warm powerful shower
the room was a little cold, i had to phone down to reception to make it warmer, and even then it still felt cold (i am usually colder than most people)
9.0 / 10.0
Location was central to everything.
Rooms feel a little care worn. Minor detail
10.0 / 10.0
Staff were fine very informative room was spotless would certainly recommend special mention to security who ensured my car payment was made before the stipulated 10 minutes was up all in all a great stay close to town and very comfortable
Everything was fine
9.0 / 10.0
Everything and the breakfast was awesome
10.0 / 10.0
Great Location
Lovely Hotel
Counter Staff were Great & Helpful
There was a Bar Manager called( PHIL ) Who was very Rude & Disrespectful to our Group & my Father who is 75 years old..
We came into the Hotel Lobby with a Coffee from outside coffee Truck with some Pastries..
He was very rude & Disrespectful the way he spoke to us & my Father..
Told us to get outa the Hotel & take the coffee out also we asked were did it say that we can’t bring in a Coffee & Bun & he said this is my Bar & it’s Not My Coffee so Therefore get Out..
We Spent over £350 on Food & Drink the Day Before in Hotel & £500 for Hotel stay that’s £850 Total spent & to be Treated like that was a Disgrace..
The Front of House Desk Staff were Very Nice & Friendly also Helpful..
10.0 / 10.0
Breakfast/location excellent
There wasn't a thing I disliked
1.0 / 10.0
Travel Insurance was a scam and Hilton inflexible about helping despite missing a friends wedding.
Not selling scam travel insurance that does nothing
10.0 / 10.0
Everything from the decorations to the comfort
The food was average
10.0 / 10.0
A wonderful pre Christmas treat! Everything was perfect. The staff were delightful, the food was excellent and the hotel looked amazing. It was also very central to most things. We have booked to go back!
8.0 / 10.0
All very satisfactory
Price of parking
9.0 / 10.0
Very clean hotel, staff were very welcoming.
6.0 / 10.0
Spacious rooms
Friendly staff
WiFi not included
No dining room at lunch time
Shortage of power points in room
10.0 / 10.0
Breakfast was really nice. Location was excellent. Staff were so friendly and helpful. Xmas decor was beautiful. Lovely chilled and cosy atmosphere..
I really think that coat hangers in the alcove inside the room at door area would be very practical. There was nowhere to hang your wet coat after a rainy day. This area could be ideal for hangers and would make a big difference..
8.0 / 10.0
Great location
Carpet had a hole in it. No tea/coffee facilities paid £213 not good value
8.0 / 10.0
The room and bed was very comfortable
The shower floor was very slippery and needed a non slip matt
8.0 / 10.0
Good location
Bed was very firm. Didnt sleep well. No onsite parking
8.0 / 10.0
Location perfect . Room spacious . Bed comfortable . Clean .
Parking but understandable in a city centre location .
10.0 / 10.0
All Good.
Nothing really.
9.0 / 10.0
Very friendly welcome from reception and breakfast team
Parking a little tricky but staff helped a lot
4.0 / 10.0
room location
Had to witness an argument in the bar with a couple who were not staying at the hotel, I was so bothered that 2 young irls were behind the bar on their own that I went to check if they were ok (this is not to say they didn't handle things because they were polite all along even when foul language was being hurled at them) I then felt it necessary to go to reception as things were not calming down to report the incident no security whatsoever. I thought this was disgraceful that they were left to deal with things and I was not impressed at all with the lack of back up they had.
10.0 / 10.0
The Hilton was perfect, located in the most perfect location. Very central for all our needs.
It was exceptional
8.0 / 10.0
Location was excellent
There was someone else’s hair the bath tub and round the sink
9.0 / 10.0
Excellent choice and quality and variety of food was good
Explanation of executive lounge was hurried and perhaps felt a little dismissive… but that is observation in hindsight. Very very little to say negatively
6.0 / 10.0
The bed was very comfortable and the breakfast was very good.
Service in the restaurant area for afternoon tea was poor.
The room was very noisy at night time and I was kept awake by loud music from outside the hotel.
The toilet paper in the hotel room was of a poor quality.
1.0 / 10.0
Location was good
I recently stayed at this hotel and unfortunately, my experience did not meet expectations. While the room appeared clean overall, the corner of my bed was moldy and there was a terrible smell in the room. It seemed like the ventilation system wasn't functioning properly, as the air felt stale and unpleasant. Additionally, there was a strong smell of cigarette smoke, which made the stay even more uncomfortable.
For £360 for just two nights, I honestly expected a much higher standard from a Hilton property. Very disappointing.
6.0 / 10.0
Clean and looked lovely
Doesn’t keep out the outside noise. Mambo number 5 at midnight was not expected as I thought with it being the Hilton it would be sound proof. Noise of the fan was very loud. Room should have had a fridge but didn’t.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Liverpool City Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Liverpool City Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Liverpool City Centre?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
