Novotel Liverpool Centre
Top rated by guests





8.2Excellent
(6,990 Ratings)
"Had a fab stay.. with daughter and friend both have Downs. Hotel and staff just fabulous xxx"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Next to Liverpool ONE Shopping center, this Novotel features modern, 4-star rooms with 55-inch LCD TVs.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(6,990 Ratings)
"Had a fab stay.. with daughter and friend both have Downs. Hotel and staff just fabulous xxx"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Had a fab stay.. with daughter and friend both have Downs. Hotel and staff just fabulous xxx
Location. Facilities.. service from staff not included but above and beyond thankyou
9.0 / 10.0
The hotel is situated in the heart of Liverpool, perfect for shops and restaurants. It is modern and the room was spacious and perfect for my stay. I booked to use the gym, which was small but well equipped. Staff very helpful too
10.0 / 10.0
Great location
Nothing
10.0 / 10.0
Very helpful staff, lovely staff at breakfast, especially Leonora. All very welcoming and accommodating to our needs. Pool & sauna were great.
9.0 / 10.0
Location
Nothing
10.0 / 10.0
Everything
A toilet on the ground floor would have been good
7.0 / 10.0
Great location
Room wasn’t overly warm heating system wasn’t great
9.0 / 10.0
Central location could walk everywhere.
Na.
8.0 / 10.0
Location and pool.
Nothing all good.
9.0 / 10.0
All very good
No complaints
7.0 / 10.0
Staff were really helpful and friendly, location was great.
The room was dated and stains on carpet and marks on walls furniture worn, pool was really cold, and a lot of chlorine was very overpowering, had two changing rooms and one had a bulb out.
1.0 / 10.0
Breakfast was cold and very little allergy help. poor show.
Room was noisy
10.0 / 10.0
Great stay staff fabulous food gorgeous definitely be back
9.0 / 10.0
Loved the pool. The staff were amazing.
A little TLC needed. The showers leak onto the floor the carpets need a clean.
9.0 / 10.0
Location was excellent
We stayed at room 222 and the room was spacious
and the bed was really comfortable.
Breakfast was really good choice was good and the coffee was really good
10.0 / 10.0
Everything is very clean, very polite staff.
After I been in the swimming pool I needed radiators to dry my swimming suit and my kids few clothes so the only thing is really needed in the hotel for me
10.0 / 10.0
Staff lovely and very accommodating if we needed anything they sorted it straight away
Nothing at all everything was oerfect
10.0 / 10.0
The location
Nothing not to like
10.0 / 10.0
Perfect Location right in the centre, excellent size rooms with lovely shower and friendly staff
Locations, Rooms, Shower, Staff
8.0 / 10.0
Room was great. Loved the toiletries and the facilities in the pool.
No vegan main for room service which was a shame. I'd have definitely paid for it as the room was very comfortable
5.0 / 10.0
The location was fine. The pool and gym facilities looked lovely, although we didn’t use them.
Room wasn’t especially clean or modern. It wasn’t dirty as such, but room 430, clearly evidence of an old leak that hasn’t been redecorated. You can clearly see that water has run down the wall from the ceiling at some point. We changed bedding twice during our 2 night stay, and both times the bedding had stains on. While the bedding was not what I would describe as dirty, and it looked more like old stains (eyeliner/makeup) I wouldn’t expect to have stained bedding put on the bed on 2 consecutive nights without anyone noticing. Not good really.
The bathroom was dated and the windows need to be thicker, additional glazed. Woke up both mornings early to the sound of vans loading/unloading 4 flows below!! Yea I know it’s a city centre hotel, but I also see a lot of comments/reviews about noise issues at your hotel so I know it’s not isolated. Also, I know that other hotels in the area do not have this problem with noise.
10.0 / 10.0
Clean rooms facilities were excellent
8.0 / 10.0
Great rooms with good sized twin beds. Location for Liverpool one is brilliant
Nothing
10.0 / 10.0
Excellent hotel fabulous location. Terrific breakfast with plenty of choice and everything piping hot. Check in and check out very smooth and fast. would strongly recommend
A bit of a smell coming from the shower
10.0 / 10.0
The location, amenities and convenience
The pool was too cold
5.0 / 10.0
Staff were amazing and location of the hotel was perfect! Breakfast was good too.
I asked for a room with a bath, paid alot of money for the room too. But it had no bath, I rung the receptionist, he said noone made note of my request for a bath, and that the room with a bath are all taken up now. The quality of the room is not to standard too, very out dated/simple, for when I paid alot of money, i.e meant to be there best room.
10.0 / 10.0
It was nice and clean and comfortable. My husband said he had the best sleep. Facilities were great. Staff very accommodating and friendly.
Comfortable. The location was great for shopping and also entertainment. Plenty to see and do. Liverpool is fabulous and suits all age groups.
9.0 / 10.0
It was all good
Could of doing with a little towel rail to put the clothes when getting a shower down at the gymv
10.0 / 10.0
Service was always pleasant.
N/a
9.0 / 10.0
Location
Nothing
6.0 / 10.0
Clean but basic
Woken up at 6am with loud bangs, not sure whether work men working or delivery vans it would of been nice to be told it was noisy in the morning. We did tell staff on checking out and just got told not ARE problem. Very poor!
6.0 / 10.0
Location is fabulous
Very noisy, construction just next my window. Inside the doors don’t sell well so you can hear all the noise from the corridor. Staff that received me was very nice, but the rest very boarder.
Food was horribly bad at the restaurant.
8.0 / 10.0
Perfect location. Walking distance to everything. Loved the Ritual toiletries in the bathroom. Comfy bed. Good size room.
The room was very hot with no way to lower the temperature
1.0 / 10.0
Location of hotel
11 floor - hot room with 2 young children. Turned air con to low - didn’t work
Bedding - awful. Rough, itchy couldn’t sleep, even the children commented
8.0 / 10.0
Clean room. V good television.
The sofa bed was not the most comfortable.
9.0 / 10.0
Good facilities, comfortable room, good shower, excellent breakfast, nice pool, friendly helpful staff.
Common areas (floor 4 lift lobby) had some litter. The room only had charging points on one side of the bed.
10.0 / 10.0
We are repeat "offenders" at this hotel. This hotel and staff go above and beyond. From the room we stayed in, to the welcome at the front desk - they are wonderful 😊. That is why when we return to Liverpool, and we will, Novotel is where we will stay.
I haven't found fault yet here. The staff are on top of anything, and are always apologetic if there is anything missing, broken, dirty etc but this is far and few between.
5.0 / 10.0
The pool and choice of breakfast.
Staff were not as customer service driven as they should have been, nothing done with a smile, felt like we were interrupting them and not much eye contact. It was not service with a smile.
7.0 / 10.0
Location
The room smelt of cigarette smoke
8.0 / 10.0
Location, friendly staff
Uncomfortable beds, long wait at bar and a connecting door with the next room .
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Liverpool Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Liverpool Centre. Enjoy the water!
Is Novotel Liverpool Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Liverpool Centre?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
