Harbour House Hotel
Top rated by guests





8.7Excellent
(1,064 Ratings)
"Very pleased with everything …….. especially the friendliness and helpfulness of the staff."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Harbor House Hotel in Hermanus enjoys the most prominent of positions in the heart of the old harbor area, flanked by the seaside and the bustling center of this holiday town. There is a wine bar and an outdoor pool.
Business facilities
Airport transportation available
Concierge services
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Top rated by guests
8.7Excellent
(1,064 Ratings)
"Very pleased with everything …….. especially the friendliness and helpfulness of the staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very pleased with everything …….. especially the friendliness and helpfulness of the staff.
Nothing that comes to mind.
8.0 / 10.0
The position is excellent and the underground parking was useful.
No lounge area to relax in - the weather meant we often couldn’t sit outside - and no comfy chairs in our room. Good selection for breakfast but buffet area got very crowded.
9.0 / 10.0
Managed to breakfast outdoors overlooking the sea even though we had a cold spot in th eweather. Quiet and calming hotel. Great staff.
Room has USB 2.0 charging points in sockets...we are all now on USB-C so could be upgraded when next refurbed.
9.0 / 10.0
Location was fantastic.
Breakfast was very good.
Staff were friendly
Bathroom positioning not ideal, would have been better if separated.
9.0 / 10.0
Have been coming here for several years. Love the accommodation and location. Exceptionally clean and done on a daily basis. Enjoy the complimentary afternoon tea and scones and water. Staff are very professional and friendly.
Think it is over priced for the area and looking at next year the prices seem to have gone up yet again. Would be better if toilet had its own light and fan as it means bathroom light is on when trying to sleep and using bathroom as all one room. Not enough dun beds around the main pool area quite hard to get one.
10.0 / 10.0
Excellent location, beautiful rooms great service
Nothing
10.0 / 10.0
The location is incredible and the staff are friendly and helpful. Management were welcoming and warm by walking us all to our rooms .They were also really helpful when it came to the baby and the elderly people in our group of 10. The breakfast was delicious. The rooms are well equipped and the complimentary tea and scones is a wonderful gesture from an era gone by. It makes the experience special. Thank you
Nothing
10.0 / 10.0
The hotel exceeded our expectations, and we were treated so well and familiarly. The breakfast was the standard continental breakfast, and the staff were excellent.
We didn't like having to leave after a spectacular stay!
8.0 / 10.0
great brekkie and lovely scones in the afternoon with tea....
8.0 / 10.0
Location is exceptional. Staff is welcoming. Breakfast amazing!
We had a large group and our people had to be spread out into different sections, but not an issue for smaller groups or if you plan ahead
10.0 / 10.0
Breakfast was great we thoroughly enjoyed it.
N/A
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Location - especially with the pool on the seafront, is excellent - close to everything in Hermanus. Complimentary afternoon tea is a nice touch
We were in the annexe across the road - our room opened onto a terrace that seemed to be shared by everyone so small children kept coming up and peering through the doors - the rooms/building was not secure as the fire escape allowed access directly to the terrace
9.0 / 10.0
The location is prime - but the hotel delivers so much more through the level of service and welcome that Kevin and the team offer from the minute you arrive. Special touches like the afternoon ritual of scones and tea, and the evening turn down service are stand outs.
The rooms (New Wing) were spacious, spotless and very functional. Most of our time, however, was spent at the pool or outside enjoying breakfast, lunch or afternoon scones - all with the best view of Hermanus.
A big thank you to the Team and we look forward to seeing you again this December.
9.0 / 10.0
The property is located in a stunning area and is easily accessible to the waterfront in Hermanus.
The breakfast was great with a lot of options.
The room was stunning with an amazing view.
Nothing much, but the staff noted that we had to purchase water over and above the one bottle they provided us.
That was quite strange , and for a 4 star establishment I found it to be quite a disappointment.
7.0 / 10.0
Great location and food.
We were woken up by the sound of plates and cutlery banging early in the morning before breakfast.
7.0 / 10.0
Central location, easily accessible, friendly staff
Lots of noise - loud music until early morning hours, oily breakfast
10.0 / 10.0
Location, staff, room condition
-
10.0 / 10.0
Location, rooms, staff
N/a
9.0 / 10.0
Fantastic unbeatable location. The view from the pool is spectacular.
Nothing
8.0 / 10.0
Perfect location!
Staff were all excellent!
Breakfast selection could be better
Bar closing at 8pm is too early
3.0 / 10.0
The location is excellent. They have a little pool overlooking the coastline and a terrace where they serve good breakfast and afternoon tea
When I entered my room the first thing I wanted to do was to put some things into the safe. Unfortunately the heavy door of the closet detached upon opening falling onto me. Luckily I am a very tall man and was able to hold it. I hat to think what would’ve happened if my grandma opened that door for example. From the state of the hinges and the closet corpus it was also obvious that this happened before. Upon calling reception in a state of shock they asked me to wait in the room and the janitor would have a look at it.
After 10 minutes of waiting I decided to call and tell I’d need a drink first. After the drink the janitor was ready to look at it and since I was not offered an alternative room i decided to unpack because i had dinner plans and needed to get ready. In the end it took the nice gentleman 40 minutes to re-attach it and i was late for dinner. This stay was a stressful experience and I wish I‘d never gone there. Nobody apologised for this. It seemed to be nothing out of the ordinary at that place.
I do not like to make a big fuzz and demand compensation but I would have appreciated if they had shown a minimum effort to apologise for a lost hour and the shock on my behalf.
10.0 / 10.0
Great location and great breakfast
Nothing
10.0 / 10.0
Just gorgeous location and room with a wonderful sea view. The staff were excellent.
9.0 / 10.0
Lovely apartment, well appointed. Great location, and the pools and hot tub great too!
Got a bit noisy on Friday night when the bars closed but it didn’t really bother us.
10.0 / 10.0
The location is amazing. The staff very attentive and the breakfast great. We had a welcome Drink which was a nice touch and free scones and tea every afternoon. Parking is available and secure. There is a pool both at the front of the hotel and a sky pool!
That we hadn’t booked to stay longer!
9.0 / 10.0
Staff friendly, helpful, efficient and welcoming. Location perfect. Room spacious and comfortable. We'd definitely stay again.
Nothing. All was good!
9.0 / 10.0
Good central location.
Lovely, friendly and helpful staff.
Well equipped room.
9.0 / 10.0
Loved everything. Best location, wonderful staff. Room spacious and well equipped.
0
10.0 / 10.0
Everything..clean, comfortable and great location. Special thanks to Leeann, Tando and Landile for their great service and kindness.
Didn’t like leaving.
10.0 / 10.0
Great position - well equipped and clean rooms - very friendly staff who went out of their way to help. And always smiling . Makes so much difference .
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Great location in Hermanus, good apartment with high quality decor and comfortable beds
Nothing
10.0 / 10.0
All good, a member of staff spotted us trying to get into the underground carpark and came and let us in, excellent start!
We had a suite in the Harbour Square accommodation, very spacious, good quality, great views from the balcony, well equipped kitchen.
Alfresco breakfast was great, waiter loverly, fantastic view across the swimming pool to the sea.
All good thanks
7.0 / 10.0
Great location, breakfast by pool overlooking bay is stunning.
Descriptions of rooms in Harbour square accommodation are inaccurate. We were told room had a balcony and seating area. There was no balcony and only one chair under the dresser.
8.0 / 10.0
Location excellent and the room - hence second or third time I have stayed at this hotel. Reception staff very accommodating/ helpful - clear explanations and assistance. Cleanliness excellent.
.
The bacon used for breakfast is shocking - spend a bit more on the quality you buy in - it will definitely be worth it. The restaurant staff - very inconsistent, ranging from excellent!!!!! to the very basic bare minimum of standards and a cannot be bothered attitude.
10.0 / 10.0
The location is excellent and within easy walking distance of the waterfront, old harbour, restaurants etc and perfect for whale watching.
The room and bathroom was very clean, spacious and well-decorated.
The staff were excellent. Very friendly, helpful and professional.
The breakfasts were great.
Nothing.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Harbour House Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Harbour House Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Harbour House Hotel?
We found 3 amenities for this rental. This includes business facilities, airport transportation available, and concierge services.
