Harbour House Hotel - Harbour Square
Top rated by guests





8.7Excellent
(116 Ratings)
"The position of the hotel to town centre, the room and the view from the room !"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Conveniently set in the center of Hermanus, Harbour House Hotel - Harbour Square provides free WiFi throughout the property, a restaurant and free private parking for guests who drive. Providing a bar, the property is located within 17 miles of Mt.
Business facilities
Concierge services
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Top rated by guests
8.7Excellent
(116 Ratings)
"The position of the hotel to town centre, the room and the view from the room !"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Amazing location, even though our room was not located in the main building and didn’t have a direct sea view it was still mere meters from the ocean and close to all of Hermanus’ restaurants and shops. The breakfast was delicious and all the staff at breakfast were very friendly.
10.0 / 10.0
The position of the hotel to town centre, the room and the view from the room !
N/A
10.0 / 10.0
Very nice breakfast excellent location awesome views walking distance from everything
parkings
6.0 / 10.0
Breakfast is really basic. Inside the restaurant area is really not great.
4.0 / 10.0
Location and friendly staff. Scones for tea
Broken plastic chairs on Patio that pinched my skin when sitting down. Over exaggerated sea view. Grossly under equipped kitchen. Outdated decor. Wooden structure on patio in desperate need of paint
10.0 / 10.0
Clean, Spacious and Scenic.
9.0 / 10.0
Great family room with lots of space and a beautiful view from the balcony. 2 pools to choose from. Friendly and helpful staff. Easy check in.
10.0 / 10.0
Breakfast good but nothing special
rest all good
10.0 / 10.0
The hotel is well located with amazing views and amenities. The room was clean and comfortable.
10.0 / 10.0
Awesome location and stay
5.0 / 10.0
The location in central Hermanus is excellent. Secure basement parking free of charge.
There were many issues on checking in that initially were inadequately dealt with. The following day Donwayne made an effort to listen and address most of the problems.
Re-stocking of coffee not happening, breakfast ok. We got the feeling the property is not spending om maintenance.
9.0 / 10.0
Excellent location. In walking distance to everything in town and the beach. The staff were very friendly and professional. The room and bed were very nice and very comfortable.
Nothing
9.0 / 10.0
Tranquil and lovely
9.0 / 10.0
The location was perfect, within walking distance of everything.
The Breakfast option was very limited and the Staff not very knowledgeable.
9.0 / 10.0
The property is secure and very well situated. It is well equipped and comfortable
A bit noisy on Saturday night.
10.0 / 10.0
Everything was perfect
Nothing
7.0 / 10.0
Breakfast
Close to the shops and restaurants
The 2 bed apartment was not really a 2 bed but 2 rooms next to each other. Not what we expected or how it is sold
Apartments are not part of the main hotel and so you need to walk across roads to go to breakfast or to reception
10.0 / 10.0
Location
Nothing
5.0 / 10.0
the breakfast was fantastic ,the location brilliant
Marks on the ceiling ,prepped to paint but never did as well as above the entrance door ,that's not a good site some filler on the joint of the cornice
the bed was hard and not very comfortable .
the mold in the corners of the hand basin where the sealer has been half heartedly done
the entrance door to the room needs to be shaved on the side to allow for ease of operation ,I had to bang the door to open & close it , my wife struggled to open the door due to it being so sticky
Proper adjustment of the sliding door rollers for ease of access the balcony
Surely the maintenance crew can find a proper handle for the window to open & close
4.0 / 10.0
Walking distance to restaurants
I was disappointed to find that the actual hotel block was away from the front of the sea as shown on the pictures advertised. At our time of stay they were doing renovations and we were not made a where of this before our stay, If I knew of this I would not have stayed at the hotel.
9.0 / 10.0
Everything was truly amazing from the staff to the surrounding restaurants and the amazing breakfast, tea and scones served.
Accommodation was also great and cozy
Definitely will come back
💜
Unfortunately, and I mean seriously unfortunately, the tv channels available were so minimal, struggled to find anything to watch.
Not sure if it’s the new norm to have to tune into your Netflix, Showmax at home, which is mission impossible, to start remembering all passwords etc.
I feel that due to the cold and rain, they should have offered winter duvets instead of an extra throw.
9.0 / 10.0
Best Location in Hermanus
The unit is not exactly as upmarket as displayed on the website
9.0 / 10.0
Very friendly staff, secure parking, good breakfast and appreciate the complimentaries!
No complaints.
10.0 / 10.0
Most beautiful view and fabulous, comfortable room. Delicious breakfast and superb staff.
Not one thing!
10.0 / 10.0
Everything
There was nothing not to like
8.0 / 10.0
Breakfast was excellent. Staff/waiters were very friendly and service was exceptional
Not sufficient catering for halaal
8.0 / 10.0
Nearly everything.
Our room was in a separate building from reception, breakfast and pool area but this was only a small drawback.
4.0 / 10.0
Staff at the breakfast were nice
Reservation: there was a misrepresentation about the apartment with 2 bedrooms we booked. The reservation confirmation stated clearly "2 bedrooms apartment". Instead of an apartment with two bedrooms we were handed two keys to two separate bedrooms across a corridor. The hotel claimed that the glass (so transparent) fire security door at the entrance of the corridor leading to the bedrooms was the alleged "apartment" entrance door. The door was a corridor door, transparent so people could see inside and although it could be locked (like a toilet locker) from the inside, it could also be opened from the outside with a simple coin (like a toilet locker). This is obviously not an apartment with privacy and a secured key door. Although it was not an apartment with 2 bedrooms, the front desk kept maintaining it was instead of admitting that it was not what we had booked and actually helping us resolve the situation! So we had to contact bookings... we ended-up using one room only (handed the other key back to the hotel) and our two daughters slept on a sofa. We complained and as compensation on a ~9,330 ZAR booking we were offered a 2,332 ZAR voucher. I will let other customers decide for themselves how nice/fair that is. From our perspective we feel we have been mis-sold and do not consider the compensation to be fair.
Cleanness: the room was dirty.
Facilities: It was supposed to have a jacuzzi and a barbecue on the terrasse, the jacuzzi was dirty and the barbecue all rusty so we did not use it.
Staff: front desk were not nice.
Breakfast: the breakfast was not good (staff at the breakfast were nice though).
9.0 / 10.0
Location is unbelievable. Staff are beyond amazing!
7.0 / 10.0
great location, good sized room, good parking.
the hotel doesn’t have its own generator and this was a problem due to load shedding, therefore no lift working. The breakfast was basic, toast could be served, so not having to stand and make your own while the breakfast goes cold, that was when it was in use due to no power. Didn’t like the re - use of jam/marmalade pots either, surely for the money they could provide new ones .
8.0 / 10.0
Very comfortable. Loved the location
The patio was communal so not great.
9.0 / 10.0
Very good.
7.0 / 10.0
location, parking and sea views. Breakfast was good.
no braai facilities for residents on 2nd & 3rd floor. Only braai facilities for residents on 1st floor which was not used at all during the period we were there. Really ridiculous arrangement, specially during load shedding and high season with very full restaurants. Night club across the square are very noisy with loud music until after 01h00 in the morning.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Harbour House Hotel - Harbour Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Harbour House Hotel - Harbour Square pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Harbour House Hotel - Harbour Square?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
