Grand Lux Boutique Manor
Top rated by guests





9.0Outstanding
(166 Ratings)
"The staff were outstanding and our happiness was very important to them.
The room was amazing. Very comfortable and classy.
The views from our room overlooking the sea were breathtaking.
Breakfast..."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in Hermanus, 17 miles from Mt. Hebron Nature Reserve, Grand Lux Boutique Manor provides accommodations with a fitness center, free private parking, a garden and a shared lounge.
Business facilities
Shuttle available
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
Top rated by guests
9.0Outstanding
(166 Ratings)
"The staff were outstanding and our happiness was very important to them.
The room was amazing. Very comfortable and classy.
The views from our room overlooking the sea were breathtaking.
Breakfast..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The hotel is lovely and clean and great sea views.
Good secure parking and you feel safe as well.
Breakfast was good, albeit a bit slow but that’s due to everything being done fresh for you.
Staff are nice.
Pool area is nice but small with only 4 sun loungers.
When turning up we asked about dinner that evening to be told that you have to have booked by 10am on the day and the restaurant was very busy already. As we explained that nothing is mentioned in the booking details, or the text that they sent sending you their pin location and welcoming early that morning, we were surprised to learn this. They explained that everything is shopped for and cooked fresh that day therefore that is their reason behind this. Anyway the hotel agreed to allow us for dinner that evening but we must choose and pay straight away, 550 rand each. Not knowing on a Saturday night if we could get in anywhere else we did this.
There is a choice of 2 starters, 2 mains, 2 deserts. We arrived for our booking at 8pm to find we were the only people who were dining. The food was ok.
What we did notice for the next 3 days the menu never changed.
On our last morning we spoke to 2 other sets of residents who also said they found the evening set up very strange and therefore they hadn’t eaten in the restaurant.
9.0 / 10.0
Staff were incredibly friendly, helpful and professional. Clearly had so much pride for what they do and the service aspect especially. Thembi was superb and was so helpful and thoughtful looking after my daughter when she’d been unwell all day. She went out of her way to check on her , squeeze her fresh juice, and more.
The hotel is a beautiful old style with some incredible luxurious old Hollywood style touches from many years gone by.
I’d say whilst we had the most incredible view from our rooms it was just that bit too far out to really enjoy the main high street and restaurants without driving there.
1.0 / 10.0
Room is ok, but no aircon, full of misquotes and management did not care
No aircon, old, too expensive for what it is. Complained, nothing is done. Checked out immediately the next day and never got a refund! Do not go there!
9.0 / 10.0
Lovely & spacious.
Beautifully furnished very comfortable .
Was rather annoyed at being told I would have to pay to leave my cases for a few hours after check out.
Thought this was a poor shot!!
9.0 / 10.0
Great view. Location right beside the cliff walkway. Staff were really friendly and welcoming. Great personal attention. Took a room with sea view and it was great. Nice town. Char’d Grill steakhouse was really excellent.
Good place to relax
Nothing
10.0 / 10.0
The staff were outstanding and our happiness was very important to them.
The room was amazing. Very comfortable and classy.
The views from our room overlooking the sea were breathtaking.
Breakfast was delicious.
Nothing
10.0 / 10.0
We had such a great time and can not thank the amazing staff enough! It felt like we were visiting friends. Our room was incredible and we can now wait to come back next year! Highly recommended!!
The fact we had to leave!
8.0 / 10.0
The Presidential suite was opulent and huge. Highest quality. So much space.
The furniture heavy and outdated and didnt fit the seaside vibe of area but it ticked the box for us.
See above .. plus not enough staff. Only one person on duty last night when the lights fused. It was fixed but a lot to put on shoulders of one person.
6.0 / 10.0
Nice view over the bay. Staff was very attentive.
Very noisy fan in the bathroom and also the noise of the fridge in the bedroom was disturbing during the night. The interior was everywhere „too much“. But it's all a matter of personal taste, of course.
10.0 / 10.0
We had the garden unit which was very private and had lots of space. The staff was great and the cliff path a was a few metres away.
Can’t think of anything.
10.0 / 10.0
A gorgeous and very welcoming staff. The premises are excellent by design, location and comfort. This is a perfect place to stay in Hermanus.
The window blinds could be more efficient when daylight comes.
10.0 / 10.0
Everything so nice!
-
1.0 / 10.0
Nothing
The place stinks,it has carpet all over from reception to the corridors ro the rooms to the lounge and the carpet absolutely stinks,I don't know how they have a 5 star rating.Even for a boutique hotel it is small and limited,I had to leave because the dirty carpets were unbearable,manager was in denial about this and I lost all my money because they wouldn't compromise on even a partial refund,Christmas menu was limited to duck and ostrich,basically no real options
5.0 / 10.0
Nothing, it is advertised as a boutique hotel but it’s nothing more than an extremely overpriced bed and bad breakfast
Falsely advertised, not in the best area, incompetent staff (2,5 people) you got to ask to be let out of the premises and when you can back. We stood in street for 20 minutes because the intercom didn’t work
10.0 / 10.0
A beautiful house in a quiet part of Hermanus, very comfortable and cozy, with the most attentive and kind staff ever. Everything was perfect.
We stayed only three days....
10.0 / 10.0
Everything, the hotel is very clean and staff friendly at all times
Cat, pets are no my thing
10.0 / 10.0
Absolutely wonderful
Staff is wonderful and always there to help you. Place is impeccable
10.0 / 10.0
Spacious rooms. Attentive staff. Spotless accommodation.
Nothing.
9.0 / 10.0
Amazing location
Well appointed
Tastefully decorated
Comfortable & decadent
Nothing
10.0 / 10.0
Best staff ever. Thank you Tanisha, Albert, Thembi. Professional, yet personal and friendly.
Thank you for the special towels presented on my bed, Thandi.
10.0 / 10.0
Very luxeous, excellent staff, great location. The room was the best hotelroom ever!
10.0 / 10.0
This property is excellent. It’s a small hotel so quite cosy. The staff are very professional and attentive. Nothing is too much trouble. We were really looked after. This hotel is immaculate. The location is just next to the cliff path. This is ideal as it’s only a 15 minute stroll into town. On the way there’s a lovely little bar by the water to sit and have a few drinks.
Nothing.
10.0 / 10.0
ATTENTION TO DETAIL WAS EXCEPTIONAL
9.0 / 10.0
Great view, great location, spotlessly clean, rooms very comfortable with every amenity and extras. Staff were very attentive and engaging. Pool area was very nice and relaxing too. Breakfast omelette was excellent too.
At the price , just wish could get a good bean to cup coffee. Would have loved to have used the gym which was a nice facility but found it to be a bit clogged with equipment and not much space to move.
6.0 / 10.0
Spacious queen room and Junior suite that we booked for us and my daughters and her partner on different floors.
Lost a few of our personal items of clothing from both rooms- jacket, jeans, shirt. Reported and the owner is investigating.
Prefer a more central location closer to the restaurants and the ocean.
10.0 / 10.0
Everything
TV wasnt working or it was not easy to find channels etc.
10.0 / 10.0
Lovely property with great service provided by the staff. And a stunning view of the ocean. Well located and quiet.
None
9.0 / 10.0
Idyllic with a healthy dose of luxury. Each room, nook, and corner is beautifully crafted. Spacious and more than comfortable - its a treat! Think Bridgerton with Ocean views. Located centrally and a short distance from the city centre. The staff are friendly, professional and warm.
10.0 / 10.0
The hotel staff (especially Jainesha -I hope I spelled her name correctly!) were very nice and professional. I got a massage at the hotel and it was a very good experience too. Highly recommended this hotel for anyone looking for a high quality hotel and welcoming staff.
7.0 / 10.0
The breakfast set out on the balcony was lovely. The service was good, however the quality of a couple of items did not match the setting. Orange juice was not freshly made, bacon reheated, eggs cooked as requested.
We had to phone someone to lets us in or exit the hotel.
There were areas of the hotel that looked tired and need updating.
10.0 / 10.0
It’s a beautiful property with magnificent views
8.0 / 10.0
The manor was sumptious and staff and breakfast were great. Very relaxed. Breakfast was fantastic and covered all options.
Nothing
7.0 / 10.0
The host tried her best with what she had.
Bath drains blocked causing a sewerage smell in the room.
10.0 / 10.0
Outstanding. Beautifully furnished & a complete joy to stay at. So many wonderful little touches that make it so special.
10.0 / 10.0
Service from assistant Thembi is out of the books!
Nothing all was very good
6.0 / 10.0
clean and staff Tembi was outstanding amazing service and breakfast .
owner was aggressive and wanted us to sign a 3 page indemnity form ridiculous . Awful over the top furnishings and very expensive
10.0 / 10.0
This is a luxury boutique property in a beautiful location. Because of its small size you receive undivided attention and are extremely well taken care of.
There is absolutely nothing not to love and enjoy about this property.
7.0 / 10.0
cute manor nicely located with great views! nice and welcoming staff! massage was good!
deco in the room wss a bit oldish; bathroom needs renovation
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Lux Boutique Manor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Lux Boutique Manor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Lux Boutique Manor?
We found 4 amenities for this rental. This includes business facilities, shuttle available, golf course (within 2 mi), and concierge services.
