Motel 6 Carlsbad, CA - East

Freeway is loud. The building shakes when people are going up and down the stairs; it feels like an earthquake. Scary. The floors had not been swepted or mopped. I tried wiping up drops of water and the floor was black; its was disgusting. Microwave and frig had not been cleaned. Bed is uncomfortable. Only two places to hang two towels.

Terrible customer service! The receptionist was rude and aggressive! I did not recommended this Motel 6 at all! I booked a room online and when we get there we were not allowed to park on the hotel premises because we had a truck and a car trailer. Fortunately, Hotels.com was able to help us to get the refund. The refund is on process right now.

The room was excellent and Scott that works up front was more than welcoming of all of our needs we thank you

The room smelled, we found a roach in the bathroom, the television did not work and kept making a popping sound all night that kept waking us up. The room overall had a neglected look.

Thank You!

All good. Great place to stay if on budget.

The bathroom has very bad smells. Like smoking, sewer, someone smoked weed unbearable. The room we took is a non smoking room also. Don’t know why it would be.

Clean and convenient

Bad managment

Staff was courteous and room was clean.

Everything was fine. Very basic but clean. The gentleman who checked us in was very polite and recommended a good Mexican restaurant. I would return should the occasion present itself.

The room was clean and staff were very nice.

Good stay , clean , spacious

Great !

Staff was really friendly

For the amount I paid, I can’t complain too much. It was quiet. Staff were very nice. Room was clean. Parking wasn’t a problem.

Front desk gentleman service was amazing. We checked in at night. My bed sheets were stained and he came right away with new sheets and help change them. Room was clean but it smelled strongly like cigarette smoke even though it was a smoke free room. Property only provides hand soap & towels so bring other needed toiletries.

Upstairs neighbors loud all night

Room and furnishings were in late stages of deterioration. For this reason and cleanliness standards, we withdrew outlets stay and went elsewhere.

The staff was attentive and very responsive to our requests. When we arrived in the room it appeared to be a fairly clean room, but it did feel muggy and smelled musky;didn’t have that fresh comfortable feel to it. We had a non-smoking room but smoke smell seemed to seep through the walls. It’s definitely not a place you desire to hang out to relax and lounge in for more than a night, maybe two. It’s basically a place to sleep on a budget.

Room was not available . Offerd me an extera room with high price instead of two double bed room, two single bed rooms . I was woth my kids and they did not lkke to sleep separate . Return key cards and left hotel. They still charged my two rooms for two nights.

Great stay! Would come again

Nice room

The rooms need some upkeep, or at least room 249 does. Cigarette burns on bedding, messy patch jobs on doors and walls. Also the shower wall had a huge crack which didn’t affect our use but was very uncomfortable to stand by and the shower curtain was thin material that did not stop any of the water from soaking the floor. Beds kept sliding around on the bed frame. On our third night our keycard deactivated and two trips were made to reset. Not enough outlets in the room. TV was great, mid-size refrigerator was very useful, microwave was great, loved the chair in our room, A/C worked amazingly, and the beds were comfortable. I would stay here again, just not in room 249, hopefully the other rooms are much more attractive. The motel is across from a great food hall and a short drive to Legoland.

Noisy, Noisy, Noisy- after requesting a quiet room - he gave us a room 200 ft off the 5 with 6 am every morning garbage truck. The up keep looked like a 12 year old did it. Maintenance was bad. TV stations didn’t align to see what the tv said. CNN was QVC and so on. You have a mess.

I arrived early and the staff was very accommodating with allowing me an early check in. The room was clean and comfortable. I will stay there again.

Room was nice and clean. The area was safe and quiet. Only complaint was the upstairs occupants were really roudy and noisy. They ended up getting police called to their room, and staff tried to say it was my room, without any investigation or review of the cameras. When brought to their attention they had the wrong room they acknowledged they were wrong and apologized but after we corrected them. Other people in other rooms had also made complaints about that noisy room. Also you could.hear dogs from.other rooms barking all night. We had our little ones which made it a long night.

Horrible people. Place is a certified dump. Male manager nor the female employee would not give me their names.

We were meeting family staying at Legoland & motel was within easy walk distance with many eating options around it. Our room had large crack in tub wall so does need renovating but quite adequate for this trip.

My room wasn’t bad, had to change the sheets cause my dog had an accident and I wish I wouldn’t of had to see the mattress

Typical motel, except this is my first time staying at a place with no shampoo. When my husband went to the front desk to ask, he was asked to pay $1 cash for a trial-size shampoo! WOW.

There wasn’t any thing necessarily dirty, but the condition of everything was subpar. They use LED light strips that are peeling from behind the beds. The TV had to scratch through the screen The Paul in the shower had black mold on it. All the printer was shipped and scratched.