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Sheraton Carlsbad Resort & Spa

Photo of the whole room

Seating area

Photo of the whole room

Breakfast

Aqua park

7.5Good

(61 Ratings)

"The best beds I’ve experienced in a hotel."

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(61 Ratings)

Resort in Carlsbad, CA

4-Star Resort

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this resort

Located next to the Pacific Ocean, this luxurious Carlsbad, California resort features an outdoor heated pool and hot tub, a spa, an on-site restaurant and rooms with free Wi-Fi. LEGOLAND California is less than 1 mile away.

Amenities at Sheraton Carlsbad Resort & Spa

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Carlsbad, CA

city location on map

Nearby attractions

Torrey Pines State Reserve

San Diego Zoo Safari Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(61 Ratings)

"The best beds I’ve experienced in a hotel."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(61 Ratings)

Resort in Carlsbad, CA

4-Star Resort

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Carlsbad, CA

city location on map

Nearby attractions

Torrey Pines State Reserve

San Diego Zoo Safari Park

Available Rooms

About this resort

Located next to the Pacific Ocean, this luxurious Carlsbad, California resort features an outdoor heated pool and hot tub, a spa, an on-site restaurant and rooms with free Wi-Fi. LEGOLAND California is less than 1 mile away.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(61 Ratings)

100% verified reviews

5.0 / 10.0

Great location but need for improvement was obvious

Location

Needs refurbishing and better housekeeping service

6.0 / 10.0

used to be a great hotel but declined tremendously

pool

restaurant service and food

10.0 / 10.0

Perfect location for local Carlsbad activities

The best beds I’ve experienced in a hotel.

No room service available

7.0 / 10.0

Overall, it

The breakfast is good and the location is great

I had booked the reservation including breakfast, but the front desk said exclude it. I doubt checked again and showed to him. He gave me the breakfast ticket only for two people so I went to there again and got two more tickets.

7.0 / 10.0

Quick overnight for a friends baby shower :)

Great front desk staff member on Sunday and solid room service staff Sunday night!

No staff member at checkout Monday AM.

10.0 / 10.0

Overall this resort is beautiful and worth the stay

Exceptional customer service Beautiful resort

Room had a really bad odor like mildew carpet

4.0 / 10.0

Disappointing

The beds were comfortable and the facility was clean.

We didn't enjoy the majority of the experience when at this hotel. The staff were very uninviting. No activities for kids other than a pool slide that closes early. Onsite restaurant was expensive and exotic for our taste. Coffee in our room was not replenished when cleanings were done. Bathroom was mediocre for a resort. TV channels were very limited especially for younger kids.

9.0 / 10.0

Superb

Having complimentary coffee in the lobby would be nice. Very easy to do.

1.0 / 10.0

Bad

Beds were comfortable and that’s it !

Door lock didn’t work, locked out 5 times !!! Feather free room that was requested took 5 phone calls and a complaint to the manager to get it fixed. Calls for a manager we’re ignored by rude staff! Air conditioner ran on and off. Made a formal complaint to Marriott Corp. worst hotel ever !!!

7.0 / 10.0

Good

Sprawling layout was disorienting. $35/day parking excessive.

4.0 / 10.0

Okay

The comfort of the room, location of the resort, and the staff.

The food at 7 mile was not good. Our neighbors were very loud throughout the whole night! Parking is very limited.

1.0 / 10.0

Lice ✔️ Sewer Gnats ✔️ & BED BUGS ✔️ ✔️

The slider

Room 1: Flying Gnat bugs reported to management as well as maintenance person Jimmy, who agreed they are bugs. We were moved 2 units away. Room 2: checked by management PERSONALLY as told by front desk. Never spent 1 single night as the NEW Room contained carpet worms and BED BUGS everywhere, only spotted when I pulled the round sucker off my husband face. So yeah. RAN to the car and away from that

7.0 / 10.0

Too expensive for what you get

The hotel lobby is beautiful and the bed was super comfortable. The king room was ample. The front desk staff was very polite and professional.

I was shocked to find a fairly small TV by todays standards, and no USB charging outlets in the room. The king room was ample but the designer colors and styles are out of date. I’ve had better rooms at a newer Holiday Inn Express!

10.0 / 10.0

I was there for few days and it feels very relaxing.

How clean it is, staff is very helpful, a lot of parking. The views the rooms have Amazing!

10.0 / 10.0

Exceptional

Nice , clean accommodating,

First room carpet needs cleaning, but they gave me better roon

9.0 / 10.0

Superb

Beautiful location. Close to dining and groceries. Close to activities.

Toilet backed up twice.

1.0 / 10.0

A completely frustrating and disappointing experience with the management team over lost laundry.

I ended up having to stay longer in San Diego than planned and needed to do laundry. In fact I sent half of my clothing to the laundry at the Sheraton. After waiting 4 days, and on the morning of my checkout, the front desk finally admited they'd lost it and that they would be sending me a cheque to the tune of 1500 USD's of all that went missing (including a number of new pieces purchased for work-for which I sumbmitted the expenses, plus the itmeized laundry reciept). Since leaving almost 1 month ago I have called and emailed repeatedly to Taylor Miller and Madison Dancy--the managers at the resort. Neither have bothered to get back to me, advise on where my laundry is, nor pay to replace the missing clothing. I've been comepletely ghosted.

8.0 / 10.0

Very good

I don't understand why they have to charge $28 per day to self park my car! There is plenty of space on the entire property, just another way to gouge.

1.0 / 10.0

Bad

I will never book with you guys again. I’d just down loaded your APP and it wasn’t clear about your prices. We never arrived and we were charged over $500.00. A rip off but I am too busy to even fight for any of the money we have to pay. Thanks for taking our money. NEVER AGAIN!

8.0 / 10.0

I had a good time and could rest

Friendly staff, pool is very nice, room is big, location is ok

Room cleaning could happen more often, it was a bit noisy sometimes with kids running around at night. The door on the room was super heavy to open. 28/day parking seems expensive.

9.0 / 10.0

Amazing Location and Views

Great, friendly, helpful staff. Amazing pool and views.

Nothing

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