Best Western Carlsbad by the Sea





7.4Good
(810 Ratings)
"Very welcoming and clean close to the beach"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Conveniently located 7 minutes' drive from LEGOLAND California, Best Western Carlsbad by the Sea features free daily breakfast and free WiFi. Guests can enjoy the large heated outdoor pool and hot tub.
Business facilities
Golf course (within 2 mi)
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7.4Good
(810 Ratings)
"Very welcoming and clean close to the beach"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very welcoming and clean close to the beach
10.0 / 10.0
Clean nice pool and hot tub !
More variety of breakfast maybe waffles
7.0 / 10.0
The room was spacious and nice .
The laundry room only took quarters to wash and dry who carry’s change ? Air conditioner and heater kept turning on and off all night . . . Uhh but other then that is was okay
10.0 / 10.0
Everything
9.0 / 10.0
The room was very good and very clean. Bed was vey comfortable and spacious with great many free parking. I was not too keen on the breakfast but the staff were all very welcoming and helpful. All had smiles on their faces with positive attitude.
everything. The staff, the location and more importantly the always friendly staff.
3.0 / 10.0
I was very disappointed to find that there are 2 hotels with the same name and this was definitely the wrong one. The bed was OK.
It was a mess. Very run down. The curtain was completely see-through. I had to hang a sheet over it for privacy. The room was pretty beat up. The jacuzzi had hazard tape around it. The coffee creamer in the room was completely stale. Hard as a rock. The food at the breakfast was so terrible I could not eat most of it. The oatmeal was like soup. The muffins were stale. The sausage was inedible. Coffee was cold. This whole place was probably the worst hotel I’ve ever stayed at and the price was ridiculous. I did not feel safe. No security.
10.0 / 10.0
Super comfortable, quiet, clean.
I liked it all!
9.0 / 10.0
Clean an well kept. Quiet
Nothing around it really.
7.0 / 10.0
Amenities and how close everything was.
The selections for breakfast were not that great. :( I would suggest maybe a waffle machine and dispenser
5.0 / 10.0
The location was nice being close to the state park.
The staff and the other people staying there. The lady above us caused the staff of trying to steal her daughter and stood outside and smoked all the time even though it is a smoke free facility.
1.0 / 10.0
The staff at the front desk was really nice.
Definitely not a place for children. We didn’t stay and couldn’t even get a refund. It smelled so bad, the carpets were old and dirty. As soon as we walked in my kids started coughing from the strong smoke and chemical smell. It was my son’s birthday so we were extremely disappointed, we left right away and went to another hotel. Wish I had taken pictures, but all we wanted to do was get our kids out of there.
7.0 / 10.0
The pool and jacuzzi
The AC was not cooperating , we got a noise complaint at 6:30 pm , which I thought was ridiculous! I got called once for the noise and in that same phone call got threatened that they were gonna charge me a fee , even tho it was 6:30 pm
10.0 / 10.0
So clean and the pool and hot tube were great
N/a
8.0 / 10.0
There was plenty of parking, and the breakfast area was very nice as well.
The mattress was too stiff.
9.0 / 10.0
The front desk gentleman named Sergio was able to accommodate my family to a room on the first floor within very close distance of the parking and pool. Very helpful for a family with 4 little kids!
I think it can benefit from a second washer and dryer. Like a bigger laundry room with vending and change machines
10.0 / 10.0
Friendly staff, cleanliness
Pillows were small and uncomfortable
4.0 / 10.0
Its location was good. Pool was nice
We specifically rented the room with a kitchen, the room was not stocked at all, we specifically had to go to the front desk to ask for dishes and pots and pans. They came dirty and required a separate deposit. Also they request you bring it back to front desk upon checkout. Very inconvenient!! Also first time I asked they said they didn’t have any clean sets. They magically appeared when I tried to escalate to a manager.
The breakfast was also not great, very low quality foods and little variety.
No filtered water available anywhere on the property.
8.0 / 10.0
Clean and easy to access
How loud it was in our room, we could hear the cars all night and day. It felt like we couldn’t sleep because we always heard the outside noises
8.0 / 10.0
It was great
The smell and carpets and our TV didn't work
3.0 / 10.0
Not many options
The Jacuzzi wasn’t working, I was not told until after I arrived and gave her my card to pay for the room. I had to pay full price for a hotel with a pet friendly room only when I do not have any pets. Had to walk across the street to use a jacuzzi which I could not get in either because their keys do not work, front desk could not figure out how to open it either. Sheets had hair on them and were uncomfortable, overall a bad stay and would love some kind of discount or compensation as a rewards member. (Also unsure what the rewards member program is good for since I did not get any discounts, points applied, or any resolution to better accommodate my stay after all the issues at the hotel)
4.0 / 10.0
Location was good, walkable to Carlsbad South state beach, room was spacious and clean.
Reception staff was incredibly rude. I called several days ahead of time to request an early check-in, which they said they couldn’t guarantee but would try their best to accommodate (totally understandable and reasonable). Upon arriving on a Monday, I referenced my prior phone call and again requested an early check in (young kids had been awake since 4:30am…). Receptionist said the room wasn’t available but to please come back at 1pm, there were only 2 of the room types we booked and both were occupied. Also reasonable - room was occupied and needed to be checked out of at 11am and cleaned. Returned at 1pm as specified and the receptionist then tells me that the room isn’t available yet because the previous occupant requested late checkout and the other room hadn’t been cleaned. At this point I’m pretty irritated - why would you tell me to come back at 1pm, then make absolutely no effort to clean the unoccupied room first so that I can check in early? I asked if there was anything she could do and she said “well I guess I can redirect the cleaning staff to do that room next” to which I said yes please, do that. Again don’t understand why she didn’t do that in the first place. At this point my toddlers are in full meltdown mode and we were finally able to check in around 2pm. Overall felt that staff member was rude, dismissive, and made no effort to accommodate us.
Also, both nights that we were there, people were making SO much noise SO late at night including after the pool closed. A baseball team was jumping in the pool and shouting and singing and I had to call the front desk to get them to actually close the pool.
10.0 / 10.0
The frontdesk staff was so nice and helpful
None
8.0 / 10.0
Good and friendly staff, clean rooms, 15 min walk down to the beach.
4.0 / 10.0
the breakfast was fine. Bed was comfy but the bathroom toilet was terrible.
We couldn't flush the toilet, it clogged up. went to front desk and ask for plunger and they said they don't have it. It made the room smell.. My son has to go out to use the toilet. They came to fix it when we check out.
6.0 / 10.0
Nice quiet place.
Had a strong musty/smoke smell. Most importantly. Ice machine was not working. Mid summer? But the worst part was being told by staff that I was unable to have my room serviced due to house keeping shortage? I was told the trash could be taken out and that was about it. When I asked if they were serious. I was told house keeping had to be requested 24 hours ahead I hadn’t even been there’ for 24 hours as I checked in at 3pm the day before and I was requesting for housing keeping services at noon, then I was offered house keeping service on the day of my check out. . I completely understand the challenges being experienced around the state with certain circumstances going on. But for the price of the 2 night stay and the multiple challenges the hotel presented itself with I think telling not being able to provide house keeping services is absurd.
7.0 / 10.0
Bed
Smelled of mildew badddd
7.0 / 10.0
The pool and the little kitchen were nice
The pillows were not great and the couch was horrible.
5.0 / 10.0
The breakfast was disappointing .
Juice machine broke - yogurt machine was pathetic . Same thing each day Eggs- potatoes - boring oatmeal - No pancakes or waffles or bacon or sausage
4.0 / 10.0
The location was perfect for what we were looking for.
The carpet was cleaned recently but it wasn’t dried properly so the room smelt really bad. We got in late because of a delayed flight and we were all the way up on the 3rd floor, so we just stayed. I think they just need to properly air out the room after cleaning the carpet. We could smell the cleaner they used but it handed dried properly. Our socks were moist. They had a great staff but they must have been short staffed because we also couldn’t check out with anyone. The front was locked up and I needed to leave the property by 6am to make it to the airport. The woman who was waiting outside the front desk said she was waiting since 4:30am for a staff member. I liked the area but I would likely not return to this location.
8.0 / 10.0
Location and room layout
The freeway right behind but you can’t change that and I wish their were waffles at the breakfast
5.0 / 10.0
The location was amazing! We were just down the road, walking distance for most, from the beach. We were also just minutes from Ralphs, which came in handy. The hotel is close to so many shops and fun things to do as a family. The breakfast was very nice and the staff in the breakfast room were kind and attentive. The kitchenette in the suite was very convenient and clean. We used the refrigerator and microwave, and we were very glad to have it.
When we arrived at our room, the first thing we noticed was the plastic/vinyl banquet style armless "couch" in the living room that literally could have come out of a Denny's. Very small and uncomfortable. That was the only seating option in the main room, other than 2 tall, backless bar stools. This was not a place that a family of 5 could hang out even for short periods of time. We all would just retreat to the bedrooms where we could sit "comfortably" on the beds...The kids room had two full beds, which was great, but the door wouldn't open all the way because one of the beds blocked it, so in order to get to the other side of the room, you had to step in and then close the door behind you :-) There were also no lighting options in the living room other than the pot lights in the ceiling (maybe nitpicky, I know) so it was all or nothing when you hit the switch. After showering, you had to wear shoes around the suite, or your feet would turn black...so no sitting on the floor either! The toilet in the main bedroom was not secured to the ground so every time it got bumped, or sat on, it had to be readjusted...So, while some things were clean, others were filthy or in disrepair....$1083 for 4 nights....I feel like I should be able to walk barefoot and sit with my whole family comfortably...
9.0 / 10.0
This is our Favorite place when we travel to Carlsbad. It's close to Legoland and the beach. Comfortable and always clean.
Breakfast was okay.
10.0 / 10.0
Very clean, welcoming staff and easy check in process. Bed was nice big and comfortable. Had a Fridge freezer which was very useful due to the heat.
No qualms
4.0 / 10.0
Location
Breakfast staff very rude. Hotel room guide state breakfast 6:00-10:00am. At 8:45 am lights were turned off and I was told I couldn’t finish my food and had to be out by 9:00am😒
7.0 / 10.0
The brigjt hallway light came through the curtain gaps on the sudes og the window!
5.0 / 10.0
Ok.
Didn’t like the room they gave me one next to the freeway it was noisy not good.
6.0 / 10.0
Great price for 3 beds. Beds were clean and comfortable.
Room wasn't vacuumed. The anti slip bath mats were both full of mold so we couldn't use them. Which was a shame because the bath tubs were slippery. My husband slip, but luckily not injured. The shower head also sprayed off to outside of the bath tub.
1.0 / 10.0
The front desk person Skye
It is advertised as having a sofa bed.
There was no sofa bed.
The shower in the master bath did not turn on. We had to call the front desk to help. They said. “ yeah it’s a little tricky. “
The tub mat did not stick to the tub floor and my grandson fell!!!!
The General Manager was supposed to call me about the fall my grandson had but I have not received a call yet.
9.0 / 10.0
ROOM: OK ; BREAKFAST: ACEPTABLE; BED: PERFECT.
MANAGER WAS VERY NICE AND EXPLAIN US SOME MISTAKE WE DID TO CANCEL SOME DAYS. WE MOVE TO OTHER HOTEL ALSO FROM BEST WESTERN IN THE SOME AREA (NOW WITH DIFFERENT NAME) . WE WAS THERE 8-10 YEARS AGO WITH OCEAN FRONT.
THANKS
BECAUSE WE STAY IN A ROOM CLOSE TO THE POOL WAS A LITTLE NOISE
5.0 / 10.0
Nothing!
Road was terrible!! Right off I-5!!
I made the a stupid mistake when booking!!
I should have booked 1 night and checked it out!
I booked 5 nights and it was non refundable! Plus they jacked the price up on the weekend!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Carlsbad by the Sea. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Carlsbad by the Sea pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Carlsbad by the Sea?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
