La Quinta by Wyndham Carlsbad - Legoland Area

Great location.

Basic rooms. Gym was closed. No water bottle filling stations.

Everything is clean and the staff is friendly and helpful!

I wish the bath tubs did not have peeling paint inside of them! It’s more of a visual representation that I would like to see different!

Location and free breakfast.

One of the non smoking rooms smelled like smoke or something.

Very clean’ 🦋

I have answer for this question’ ⛄️

The beds were very comfortable

The dressers were old and beat-up The front office staff was not sure of her answers. and no one to check you out and give you your receipt. I wrote a note asking the hotel to email me a copy.

Breakfast was good and they give you a lot because is kind of a buffet, kitchen area was a little small. But overall it was good and definitely will come back

Rooms are outdated.

I used to stay in this hotel quite a bit when I was travelling last year. the old MGMT was great the rooms were clean in good shape. The MGMT has changed completely the new MGMT is not even close to caring about customers in the same way.

I booked thru booking.com to hold reservation and paid for my room on Nov 13-14 and 17-18 ( separate stays) in cash both nights thru the mgr mitzy. The hotel after my last day on the 18th billed my card that was on file already because of deposit for the amenities but then took money for both nights when they had already been paid in cash. I had to go back to hotel and speak w them in person after calling and nothing was done. The mgr said the night auditor did this (who obviously doesn't read or communicate w day mgmt). One night was returned but I had been charged now twice for the first night and second nights double charge returned. I'm still out 94.98 dollars and I've had to get my bank involved because these people don't care. They made it very clear they don't like 3td party bookings.. The rooms I got both had something messed up - first night turned on air and the room smelled like bad chemicals. Second night big repaired crack in tub wall and no water pressure in bath. I talked to the general mgr about returning my over charged funds and his attitude was too bad! I would avoid this hotel they have made it very clear the first night I got there that they don't like 3rd party bookings. I had a great experience here w old MGMT but this group doesn't communicate and doesn't care. go next door its well worth the few extra dollars at the best western I won't book here ever again.

Decent location. Breakfast was good, and pool/spa were nice!

Room was cramped, humid/musty smell. Doors are tricky.

Cleaning staff was friendly. The front desk clerk not so much. Breakfast was decent.

The AC unit did not work it was humid and uncomfortable to sleep.

Breakfast was good.

Bugs in the room. Young Kids running up and down hall kicking doors and pounding on the windows. Asked for a room away from freeway - wasn’t noisy during the night

Clean room. Great breakfast. Good friendly service.

I have no complaints.

Nothing

Bedbugs

Location

The freeway noise

Sooooo clean and staff was great!

There was construction going on in the room next to us and it started very early in the morning.

The girl working front desk the night of Friday 10/10/25 by the name of Jessica was really nice and welcoming. Made the check in process very easy and accommodating.

The refrigerator was not working. The shower had cracks all over and paint chipping off. The roll had a smell of humidity and old. My car keys deactivated twice over the 2 nights I was there (both nights). I had another family member in a different room who also reported the refrigerator was not working. Her room keys also deactivated the day of check out. When she told front desk, they simply stated they were sorry to hear that and that she could have 2 complimentary waters for the inconvenience. The girl working the morning of Sunday 10/12/25 was rude.

Mitzi, the front desk attendant was fantastic. She was warm, inviting and had a great attitude. Please convey that to her. She was able to multi task w/ ease and kept every customer up to date on their questions, concerns and situations.

We didn't get to see and thank Mitzi on our departure

Good location

The Room smells so bad.

Everything was amazing, mainly staff!

The breakfast is decent. The staff at first night is nice.

The room card keys always deactivates for some reason I don’t know why. The room smells mold, like the carpet floors didnt dry properly. Refrigerator not working. The cabinets/drawers doesn’t close properly. The bathtub ia dirty, it needs bleach and scrubbing. The hook in the back of the door is broken.

Nothing, horrid experience.

Location is dirty. Room had strong pungent cigar smoke smell despite being “smoke free”.

Location

Door card didn’t work all the time

The area around this hotel was pretty nice and the beach is literally down the beach. It's in a convenient area as well, for it is near a bunch of restaurants, the highway exit, and of course Legoland. Our room was great it had shampoo, conditioner, and body wash for those who didn't pack any which is nice! The staff that we interacted with were very welcoming. The complimentary breakfast was wayyy more than what I was expecting! They have pourable waffle mix to use with their waffle makers, hot eggs, sausage patties, potato squares, and bagels! Definitely recommend staying here!

I didn't really have any complaints.

The hot tub was fine, the breakfast was fine. That’s it.

They refused to give us the kind of room we booked, which was a double room suite with one king bed and bunk beds. We were downgraded to a very tiny “king bed”(it was clearly a queen) and claimed it would have a “queen size pullout couch” the dirty couch only pulled out on half the couch and it was the size of a twin and had stains. The “comforter”(it was not much thicker than a sheet) on the “king” had red stains on it when we arrived in the room. She claimed we’d be put in the “quiet part of the hotel” but there was construction going on and was constant extremely loud banging until 8pm. When we tried to shower the tiny slip sheet of a shower curtain did not stop hardly any water from exiting the shower and the floor was very quickly flooded and we had to use every towel in the room to mop up the mess. We requested extra blankets, pillows and towels, none of which ever arrived to our room. We were told by the young girl when we arrived that every single available king suite had been “hot boxed” the night before, that there was no manager on duty, and claimed she had only been working there a week, and had no way to reach a manager at all, she claimed there was no one there higher up above her, but that a manager would arrive the next day at 6am(September 25th 2025). She expressed she felt a manager would either refund me a partial balance(I paid $203 ahead of time and was put in a $92 room) or give me another night for the following day to make up for the inconvenience. I went into the lobby the next morning and was greeted by a tall young man who said there was no manager on duty on weekends ever, but that they were in from 8-5 on weekdays. Mind you on the wall both Saturday and Sunday there was a plaque with “Manager on duty:-“ and a different name on it both days, but apparently that’s just for show? I asked why that would be the norm at an establishment that is busiest on weekends and he literally laughed and replied “I don’t make the schedule”.

We were really close to Legoland so it was actually a better deal to uber instead of paying for parking.

The breakfast area was small and kept running out of the hot food very fast.

It was clean

A bit close to the five freeway

By far the best thing about this property is the staff. Charles, who checked us in, was very polite, knowledgeable, respectful and friendly. The young lady who checked us out was likewise very personable and friendly. We did like that the room was spacious.

This property is next to the five freeway, one of the busiest freeways in the entire country. It is extremely noisy. It was very difficult to sleep at night because of the road noise outside. While our room was spacious, we had multiple problems with the door card as this hotel has a very oldkey card system. Also, the bathroom had an extremely noisy exhaust fan, a child sized toilet, and the body wash bottle was empty upon our arrival. The included breakfast had insufficient choices, the cereals in the dispenser were stale, and the food was placed in a very crowded small room.

The breakfast and pool

The staff member I dealt with was quite rude

Breakfast is always nice - one of the perks of a La Quinta.

Sent to the first room - there were people in it. Got a second room. There was a 1 inch open gap under the door (very loud) and the room smelled like mold. Request another room and the floor was damp - carpet was basically wet. At this point, we just decided it was the best of the three experiences. Additional Ants in the bathroom. The cleaning person was great, front desk, just okay - rooms were a not good!

So the room was super comfortable the beds helped us have a very beautiful sleep. Although the pool could have been cleaned a little more it was very refreshing and it was nice to have clean towels available down there. New people who work the breakfast worked so hard because it was so busy and I really appreciated them

The location was very close to Legoland, which is why we chose this hotel. The breakfast was very good because it had a great variety, including make yourself waffles, eggs, bacon, potatoes, bagels, cereals, and wonderful coffee. They were also juices English muffins everything you would need for a great breakfast

I requested that our two rooms be close together and it ended up us being in two separate bldgs.

We are very happy to find this place, everything was just a very good experience thank you to everyone that made my vacation comfortable.