Citadines Eurometropole Strasbourg
Top rated by guests





8.7Excellent
(7,197 Ratings)
"Super clean and very well maintained hotel. Rooms are in perfect condition. Bed linen and towels are extra white. Bed was very comfortable. Black out curtains are superb. Staff is very welcoming and h..."
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2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
1.3 miles from Zénith de Strasbourg in Strasbourg, Citadines Eurometropole Strasbourg provides accommodations with access to wellness packages, beauty services, and fitness room.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(7,197 Ratings)
"Super clean and very well maintained hotel. Rooms are in perfect condition. Bed linen and towels are extra white. Bed was very comfortable. Black out curtains are superb. Staff is very welcoming and h..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Super clean and very well maintained hotel. Rooms are in perfect condition. Bed linen and towels are extra white. Bed was very comfortable. Black out curtains are superb. Staff is very welcoming and helpful. Very friendly cleaning ladies. Free of charge parking with possibility to charge electric cars. Very good breakfast: the variety wise and very tasty. SPA are is very nice: big pool with jacuzzi, hamam and sauna.
A bit far from city center, but not an obstacle if you come by car.
8.0 / 10.0
We have stayed here many times, it is clean, comfy and generally all nice. Usually well stocked kitchen. Staff is friendly. Free parking on site which is always nice.
The cooking equipment available in the apartments is sometimes a bit patchy - this time no pot, just one pan for cooking which is a bit insufficient.
10.0 / 10.0
The room was spacious, the bed was comfortable. There was a kitchenette in the room and a supermarket one block away which was very convenient. They received us with our pets.
A bit far from the city center but located in a nice neighborhood.
8.0 / 10.0
Clean room, clean bathroom, good breakfast.
The neighbourhood is a bit boring during the weekend. And the beds where ok, could be better.
9.0 / 10.0
Very clean, lovely spacious room and a very comfortable bed!
We were given a king bed when we requested two singles
9.0 / 10.0
the hotel is very nice, the staff was super helpful. The room was very cozy, the bed very comfortable and the breakfast was tasty. I really appreciated the free underground parking. We could also charge our electric car for a very good fee.
Dinner was average. The hotel is rather far from the city center so you kind of need a car.
8.0 / 10.0
Very welcoming receptionist. An ambassador for the hotel.
Apartment was vast and well worth it. Surround panoramic balconies.
Ease of parking in the underground secure car park.
I guess not being able to be warm / to get heat (above 22 degrees) in the apartment living room so we lived in the bedroom. Very few electric plug sockets.
If the Restaurant manager staffed the restaurant properly perhaps more guests would dine in house as the food was very good and the (2) warm friendly staff were stretched, perhaps overwhelmed as they tried to provide good service to the many diners, we give up on ordering more wine or a desert. I reiterate there was no fault from the staff as there was only two serving a busy restaurant.
9.0 / 10.0
The small spa is very nice. Easy parking. Good restaurant (breakfast was very reach). People are very friendly. Room was very spacious.
Some facilities in the room would need attention (the bathroom and the air conditioning which was loud at night)
8.0 / 10.0
Clean, comfortable rooms with nice balcony & mini kitchen, nice shower. Good underground parking with EV stations. Safe neighbourhood. Only 15 minute drive to La Petite France
Hotel charges 15 Euro for use of pool. Unfriendly staff at front desk. Twin beds very narrow.
7.0 / 10.0
The property provides plenty of parking space and the beds are comfortable.
The reception doesn’t always reply to our calls. We needed laundry and they didn’t reply. Room service is every 6 days. The swimming pool is not heated and it’s cold. The spa doesn’t reply to our calls and if they do they are busy.
6.0 / 10.0
Reception Team very friendly and helpful - also the Bar Staff and Restaurant Team at breakfast. Parking Secure
Cleanliness / housekeeping standards are an issue. Large orange bags of laundry placed / left outside our room and several other rooms from our arrival (unsure if clean / used) and for first 24 hours of stay. 2 night stay and room not serviced during stay. Carpets in corridor and at lift not hoovered and not clean at all. Room walls marked and quite tatty in places, chair stained. Bed linen and bathroom were clean but on checking room when leaving we discovered food crumbs and a dirty used towel from previous occupants behind the curtains!! More hostel feel than hotel.
7.0 / 10.0
There is a McDonald’s, grocery store, and gas station across the street.
Room for 4 was spacious.
Parking was free.
Front desk staff was kind, especially the girl who speaks Spanish.
The room was hot. We told the front desk twice, even asked for a fan and were told a technician would be out to check it. Whether or not he went to the room I don’t know because we weren’t given any update, we spent 2 miserable hot nights.
I didn’t like that we had to pay to use the pool, on top of that our time at the pool was limited to either 9-10am or 3-5pm because we have kids. The “spa” area with the sauna and steam room was just okay, not worth what we paid.
Breakfast was mediocre, nothing special.
Overall very disappointed for the amount of money we paid we don’t feel like it was worth it.
9.0 / 10.0
Large apartment
Well equipped kitchen
Cleanliness
Quiet area, we have slept very well
There are cafe and Pizza (really good one) near the hotel
10.0 / 10.0
Very friendly personal. Very good underground parking space with free electric car charging. Nearby grocery stores and fast food restaurant. Everything you need.
Nothing.
9.0 / 10.0
Fabulous apartment,great balcony, very large comfortable space. Good view!
No English channels on TV
10.0 / 10.0
My stay at your hotel was highly satisfactory.
Cleanliness was impeccable throughout the premises, which is crucial for me.
The room was well-equipped and thoughtfully designed. The quiet air system contributed to a restful sleep, and the sound insulation between rooms was excellent, another significant factor for a comfortable stay.
I thoroughly enjoyed the restaurant and the high quality of the dishes offered. The hammam and pool facilities were excellent, though I found the sauna to be not quite hot enough for my preference.
Overall, the quality-to-price ratio is excellent. I look forward to returning as your guest, a sentiment I rarely express.
Nothing
10.0 / 10.0
Spacious and quiet room, EV charging in garage, good food in restaurant - although almost no guests at dinner that night (80% of tables were free) we were asked if we had a reservation and waited quite some time to be seated
Big line for breakfast on one day of our stay and quite messy i.e. Missing cups and glasses due to enourmous number of people waiting to take them as soon as they appear
9.0 / 10.0
Relatively new hotel with good sized rooms, with a very good breakfast
The location isn’t the best, especially if you are without car.
9.0 / 10.0
We like this hotel because they have a number of family rooms where we can always have a pleasant stay together with our two babies and our dog. We usually come for one night when we are on the road from France to Germany. Breakfast is hearty and delicious, personnel are helpful and speak English, German (and obv French) really well. Downtown is not very close but a taxi can take you there for €24.
It’s rather specific, but when we come by car with a rooftop box, that does not fit into their garage (1.9m height only) and we need to park outside - they only have a very limited number of outside parking spots though, handed out by a first-come-first-served manner.
Another thing is that we always need to ask twice for the baby cot - even though it is free of charge and is in good shape generally.
That is all, it is a great place otherwise.
3.0 / 10.0
I loved the spacious room
During our stay, the bedroom has not been cleaned not even once. We had to buy our own toilet paper as there wasn’t any. Breakfast costs 18 euros per person and there literally was nothing except sausages, bread and croissants.If I knew, I would have got myself breakfast from Lidl that is literally opposite the hotel and would cost me not even 10 euros. The waitress came in middle of us having a breakfast with a card machine and asked us to pay. They at least could have waited for us to finish the breakfast and not interrupt. Definitely not a 4 star hotel.
8.0 / 10.0
A1
Staff member could have been more helpful.
I misplaced my charger which was important for work
I asked a member of staff did they happen to have a loan of one for an hour . Before they even looked they said no.extremly unhelpful ande rude
I was in My gym gear at the time .
Next day in a 3 piece suit, I asked the same question
No problem, how i help
That to me shows to faces. They had no idea who I was and treated me completely different because gge way I was dressed.
7.0 / 10.0
Free parking in the garage, modern room, kitchen, good tv
The bed was not soft enough, the spa/swimming pool was closed, breakfast was average
10.0 / 10.0
All was good
Good breakfast
Good apartment
A bit cold
9.0 / 10.0
The apartment was really comfortable, cosy and nicely decorated. Perfect for a family. They brought us a cot for our little one. We had a car so centre was 10 minutes drive. Great breakfast.
It was expensive especially for a hotel that is not close to the center (10 minutes with a car) but of course it is high season in Strasbourg
9.0 / 10.0
The location of the hotel is very good, the staff at the reception was friendly and very attentive, we were very pleased with the information they gave. The rooms were clean and comfortable, everything was considered, only there were no bathrobes in the room this time to go down to the pool, we also went there to relieve the tiredness of the day, although the pool closes at 21:00 in the evening. Even though we couldn't get into the pool at 19:55, we were not allowed in because cleaning was going to happen 1 hour before. :(( It opens at 9 in the morning, which is quite late...! Breakfast was good, but there were deficiencies compared to our last visit. There were no eggs, there were few cheese varieties, such as tomatoes and cucumbers. There were no vegetables at all. We were generally satisfied.
8.0 / 10.0
Very comfortable, clean and well organised hotel with great facilities throughout. Free and secure parking which is a big plus!
Unfortunately, during this stay (I have stayed here quite a few times) there was a lot less choice at breakfast which was quite disappointing.
8.0 / 10.0
Location, washing machine, car park, resturant, size of room and breakfast.
Breakfast starts at 7pm. 6.30am would be ideal.
6.0 / 10.0
the staff is very friendly & the hotel is soo clean
The location is far from the city center & there is no 24/24 service
10.0 / 10.0
Friendly staff, good location to the city centre by car.spacious and clean apartment.
The breakfast limited options.
3.0 / 10.0
1) Very spacious apartment with all the utilities we needed. We stayed in a Studio which is the smallest apartments on offer and even that had plenty of space.
2) The bathroom was clean and plenty of towels were provided by the reception when asked.
3) Free secure parking underground which has plenty of spaces split between 2 floors and provides direct access to lifts. Plenty of EV charging spaces available too.
4) Convenient location with easy access to motorways. Fuel station, supermarket and McDonald's in front of the hotel for any items you need to buy.
5) On site restaurant for a convenient meal especially if you're travelling around. The food is top quality too.
6) Pet friendly apartments and public areas.
1) Cleaning of room is charged €15 per time which is too high for the price you pay. It becomes a pain especially if you have a long stay like ours.
2) The hotel has facilties such as swimming pool, gym and spa but most are charged high prices for access.
3) Breakfast service was chaos. We went in once and didn't get much of a variety compared to other hotels so decided to go into town for breakfast on the other days.
4) Things in the room seem to be not well fitted. The shaving/vanity mirror was coming off the wall, the extractor fan was missing one side and the shower wasn't powerful enough.
5) I noticed that my bill was overstated by €60 as the pet charge was added twice and I noticed right after I got in the car. Went back and got it corrected and a refund issued but if I hadn't checked, I would have ended up paying extra.
10.0 / 10.0
Very spacious, clean and comfortable room and bathroom. Well equipped kitchen area. Also free parking was a really nice bonus.
I knew from the pictures that the place was nice, but in reality it was even better.
Already planning to return some day :)
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9.0 / 10.0
The bedroom was comfortable, had everything we needed, free parking and conveniently located next to a McDonalds, gas station and supermarket.
8.0 / 10.0
The room was lovely, very large apartment and spotlessly clean.. free parking
A little far out of town. 15 euro taxi ride. Don't think you should have to pay for the pool if you've paid to stay in the hotel
9.0 / 10.0
Comfortable bed, nice and clean Studio. well-equipped kitchenette.
Large and accessible underground parking with Free EV charging stations.
The SPA area was nice and quiet.
There are several nice restaurants and pizzerias within 10 to 15 min walking distance
The pool was a bit cold.
3.0 / 10.0
The rooms are clean and nice
The reception team was super not accommodating and the service was really poor
We had to wait for more than 5 hours for a
room
Additionally When booking almost 8 months in advance there was no mention about pool hours for children (closes at 17:00) and any payment for guests who order through Booking (if you order here they will charge you for each entry to the spa including the pool)
As they changed the rules for the spa only 2 months before our stay they gave us the opportunity to go to the spa but did not allowed the kids to enter after 17:00- when travelling at the area we had no chance to get in so early and the kids were super disappointed for not having the chance to use the pool- important to mention that this was one of the reasons we picked this hotel
The location of the hotel is very bad and the reception team is not really helpful at all
I would probably not stay there if I had the option
10.0 / 10.0
- Large underground parking area
- Clean, big room. Everything smells new.
- Friendly staff
- Large parking area but few electric chargers (only 4?)
- Fitness area could have more equipment
6.0 / 10.0
The cleanliness and facilities
The staff were not flexible , I booked a wrong day with non flexible rate , but the staff were not helpful to even move the breakfast from the unused day to the other day. They had no idea how to handle the situation.
9.0 / 10.0
Within an easy walk to public transport, great and helpful staff. Grocery store 2 mins walk away. The underground parking was a welcome addition, and nothing was too much trouble for the excellent staff.
Room was big enough for two to be comfortable, and the bed was good and firm.
Used it as a base to explore Strasbourg and surrounds, would stay again if there.
Nothing, a brilliant stay.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Citadines Eurometropole Strasbourg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Citadines Eurometropole Strasbourg. Enjoy the water!
Is Citadines Eurometropole Strasbourg pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Citadines Eurometropole Strasbourg?
We found 30 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
