Gen Hakone Gora

The layout and design of the room was a mix of traditional Japanese and modern Western architecture. The rooftop terrace with the private Onsen overlooking the valley was the spectacular highlight. The in-room breakfast and dining was spectacular (the kitchen has one Michelin Star).

The lobby / hallways and exterior of the hotel looked slightly dated but were very well maintained. The location is right on top of the hillside, therefore tougher to reach by foot, transport is in the quiet Gora rather difficult to get, the hotel shuttle that operates till 9pm aside.

Nice Japanese minimalist modern design room, super clean and neat, lighting very welcome

Almost nothing, juts hope it may have some storage space that can hanging clothes, put luggages inside

We stayed one night for our honeymoon in May 2026. It was our first trip to Japan and Gen Hakone Gora. After 4 days in Tokyo, it was a much needed reset and change of pace. The hotel and facilities are intimate, beautiful and extremely comfortable. It was one of the best hotels we have stayed in and we liked the fact that it was boutique style and smaller. The staff is exceptional. The private and public Onsen are first class and were thoughtfully designed and maintained. We were upgraded to the SEN suite because it was our honeymoon. Our personal concierge and staff member Mai was incredibly sweet, thoughtful and enjoyable to be around. She is absolutely amazing and we talk about her all the time even after our trip. I hope you see this Mai and I hope hotel management shows her this review and recognizes that she made our stay at the hotel the best night ever. Mai deserves a ton of recognition. We had massages in the room which were great. The traditional kaiseki meal will be challenging for foreigners with limited courage and who are picky eaters with specific tastes. I enjoyed the different dishes and flavours because it was a very different experience but if you are more “meat and potatoes” you can opt for a beef course which my wife thoroughly enjoyed - point being, you will be satisfied regardless of your preferences. I hope we have the chance to stay at Gen Hakone Gora again soon. - Michael and Caitlyn.

Nothing bad to say. We are well-travelled and thought it was excellent. I would ignore any negative reviews and book this hotel with complete confidence. It is romantic and an amazing experience.

The hotel was very beautiful and the rooms were clean, spacious, modern, and beautiful. Everything about the hotel and room felt luxurious and well thought out.

Can't think of anything :-)