TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

View (from property/room), Balcony/Terrace, Sea view, Swimming pool

Property building, Facade/entrance, Street view

6.8Average

(1,096 Ratings)

"All of it"

Verified guest

Don't miss out! Price and availability may change

6.8 / 10.0

Average(1,096 Ratings)

Hotel in Torquay

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Located less than 5 minutes’ walk from Torquay’s seafront, the TLH Derwent Hotel offers family-friendly accommodations with a luxury spa, leisure complex and gym. Indoor and outdoor swimming pools, free Wi-Fi.

Amenities at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Free WiFi/internet

Free Parking

Pool

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Shared living spaces

Garden

Laundry services

Sauna

Accessible Parking

Family friendly

Smoking allowed

Safe

Toilet with grab rails

Accessible by lift

Key card access

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Tennis court

Cleaning products

Map of Torquay

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

16.9 mi

Paignton Zoo Environmental Park

3.3 mi

Babbacombe Model Village

1.4 mi

Pennywell Farm

10.5 mi

Available Rooms

$$$$

6.8Average

(1,096 Ratings)

"All of it"

Verified guest

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(1,096 Ratings)

Hotel in Torquay

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Torquay

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

16.9 mi

Paignton Zoo Environmental Park

3.3 mi

Babbacombe Model Village

1.4 mi

Pennywell Farm

10.5 mi

Available Rooms

About this hotel

Amenities

Free WiFi/internet

Free Parking

Pool

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Shared living spaces

Garden

Laundry services

Sauna

Accessible Parking

Family friendly

Smoking allowed

Safe

Toilet with grab rails

Accessible by lift

Key card access

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Tennis court

Cleaning products

Ratings and reviews

6.8 / 10.0

Average(1,096 Ratings)

100% verified reviews

4.0 / 10.0

Was really not the pleasant experience we had hoped for after a brilliant stay at the toorak hotel

The location was good and the staff were polite and friendly

The mattress was awful which left me with terrible back pain and the breakfast was below standard

4.0 / 10.0

The hotel is out of date and worn.

Nothing

Very tired and dated hotel.

7.0 / 10.0

Great hotel, could do with modernising

Clean hotel, staff friendly and helpful. Nice to have entertainment. Enjoyed the pool.

Room was far too hot, need updating, very old.

10.0 / 10.0

Fab

All of it

To hot in room

6.0 / 10.0

Ok stay but rooms very dated.

Good location

Very dated rooms.

4.0 / 10.0

Could do with tidying up and concentrating on the shower areas and hopefully a bit more pressure in the water because yo

We liked the swimming pools and the hot tub

All the parking the parking the cleanliness of the swimming pool was a bit dirty in areas. The rooms were very small.

9.0 / 10.0

Good for families

Good location, child friendly

Nothing

5.0 / 10.0

In a word….. tired

Good location close to our destination for the day we were there

Very tired appearance, damage to virtually everything from use, some litter, chlorine smell from pools was everywhere and overall no charm or atmosphere.

4.0 / 10.0

To expensive

To old i couldnt sleep i could ear other people and next door

Have pool

2.0 / 10.0

Not coming back

Location and parking

Bed was horrifically hard, everything out of date and tired

9.0 / 10.0

Great hotel plenty of facilities x👌

Great little break for families x

Nothing

5.0 / 10.0

Ok for a short break and to use as a base

Breakfast was good plenty and freshly cooked Location was good Large indoor pool, Aztec spa facilities very nice relaxing and treatments good value and carried out professionally.

Pictures were generic for all hotels in this chain, Hotel although clean was old and tired could do with TLC, one sofa in reception very worn and cushion split. Not very mobility friendly as narrow corridors to bedrooms and lots of stairs.

4.0 / 10.0

Would not return again

Breakfast lovely but pricy

Needs refurb lifts old and can’t cope with high volume residents, uncomfortable beds tired bathrooms need updating.

8.0 / 10.0

Lovely stay

The pool area was lovely. Nice breakfast

Rooms are a little dated

8.0 / 10.0

Bathroom

I liked all the facilities within the hotel

I felt the bath in my room needs to be seen by a plumber the taps were difficult to turn on hot tap of the bath stuck in the on position

7.0 / 10.0

good stay

We upgraded room as original was very small. Breakfast and dinner food was good, hot, good selection

Staff on reception quite abrupt.

6.0 / 10.0

Comfortable.

Swimming pools were excellent.

The decor and hall carpets.

7.0 / 10.0

It was good

The stay was ok. I was next to the fire exit where the car park was. Very noisy and family orientated hotel.

Too loud and busy for me

1.0 / 10.0

We checked out straight away and stayed somewhere else

Awful we left and stayed at a different hotel

Dirty and scabby and room was on a hill. If I put a ball on the bed it would’ve rolled off onto the floor

6.0 / 10.0

Overall

The outdoor pool was a bit cold, but inside was perfect. Receptionist not friendly at all just nodes no actual communication. Breakfast just basic n repeat, The rooms needs upgrading, beds were not comfortable you could feel the springs when laying on them. Lack of charging points just only 2 sockets far away from the beds. We paid half the cost of stay via booking.com. so it was reasonable. I wouldnt pay 600£ for 2 nights with such state of the hotel.

Indoor swimming

8.0 / 10.0

Excellent hotel with great location and facilities

Swimming pool’s excellent, Really good food and entertainment

Rooms at front of property so really loud with road traffic. Also no fridge

7.0 / 10.0

Noise from road spoilt the stay and walking to far from room to get downstairs was a very long way w

Entertainment was good

Asked for quiet room got noisest toom there, lustened traffic all night,no sleeplike being on a motorway! A long walk from room to lift. Husband parkingsons which I told the booking staff! So he was always exhausted. We were in toom 160 was way too far from lift! My poor husband didn’t get whst we asked for at all.

7.0 / 10.0

Lovely stay

The property was good, lots to do.

The bed was really uncomfortable

5.0 / 10.0

It’s a good place for kids, and we’d happily go back to use the swimming pool and arcade for them, but we wouldn’t stay

The pool, sauna and steam room were great, there was also an outdoor pool, and the food in the restaurant was actually ok. The spa you pay extra for was very high-end—like something you’d get in a 5-star place.

WiFi was pretty bad and phone signal wasn’t much better. The bedrooms are very dated. Our room wasn’t that clean, though in the rest of the hotel it was hard to tell if things were dirty or just really old. There were no smoke alarms in the rooms either—we could clearly smell people smoking in the room next to us. The TV had Netflix, but you couldn’t log in with a QR code so you had to type your details in. There’s no air con, and the rooms get hot as the windows only open a few inches. A few things didn’t work, like the bathroom lights. In the games room every machine needed cash, but the cashpoint was out of order.

3.0 / 10.0

Very expensive for what felt like a cheap hotel

Location was good, facilities were great

Very dated inside the whole building. Beds were awful to sleep on. Asked for extra pillows and never supplied

6.0 / 10.0

will go again but need a bit of money as not cheap for soft drinks ice cream

room was nice breakfast okay staff so helpful clean and tidy food at pool bar was great not to pricey

alot of walking to get too different parts of hotel but there are lifts did have problem with are reseverd parking someone took it but manger was great help let me park out front in drop off all nyt and day as im disabled great help out door pool is like a ice bath indoor pool great will be going there again

4.0 / 10.0

f you are over 55 go to this hotel but if you are 25-30 do not go. No offence but is only older peop

Nothing

If you are over 55 go to this hotel but if you are 25-30 do not go. No offence but is only older people there. Is not as on the pictures, the pool and spa was ok but rest not really . The condition of the room was poor ( it was kind of clean) but very old and damaged. No recommend for holiday. The stuff was polite and they try them best but is simply the hotel is very old and 90% of the people that were there was over 65 years old. Do not go if you have kids as they will be disappointed

3.0 / 10.0

Disappointing stay

There were no pros to my stay at the Derwent hotel

The hotel was outdated, rooms were untidy with wallpaper hanging off, holes in window frames. Foreign students running up and down corridors late at night shouting at the top of there voices, with blatant lack of respect for other hotel guests and was not handled by hotel staff.

6.0 / 10.0

Alright but would use a hotel nearer the front not in side street

Very clean room with nice crisp bedding, except for the large hole on the side of my duvet cover. Breakfast edible and plenty of it. Staff alright quite helpful but not much customer service offered as I booked through a 3rd party I.e Booking.com

Very hot in the bedroom as no air con. Provided with a fan which was useless. Bit dated and corridors dark, carpet in need of tlc. Shower gave off an awful sewerage smell and didn't drain very quickly meaning I was stood in my dirty water 🙃 Only 1 lift serving all floors, bit of a nightmare. Coffee tasteless but juice and tea choices was lovely.

10.0 / 10.0

Loved it

Everything

Cleanliness of Windows

6.0 / 10.0

Adequate but with challenges for a disabled person.

Excellent indoor pools.

Difficult to manoeuvre wheelchair in corridors and tiny lifts, if I had been weaker or chair user heavier I would not have been able to cope. room not really big enough for wheel chair user, on booking was told would be a “larger” room for this reason. Any smaller and the wheelchair would have to be kept in the corridor

4.0 / 10.0

Would not return to this hotel

Not a lot

The hotel itself was dirty, looks nothing like the pictures, outdoor pool looked very dirty and unkept, the disabled facilities were very poor, beds very uncomfortable, flooring was uneven in bedrooms

8.0 / 10.0

I had a nice time as I was with my granddaughter and she loved the pools , we used the outdoor one 2 days and the indoor

Room was furthest away from the stairs . the bathroom door didn’t shut and the fan was really noisy so on its last legs. I complained and was given a new fan which was much better but nothing could be done about the bathroom door as it was broken . I felt that I was given a bad room as I didn’t book direct with the hotel because it was mentioned when I checked in

Felt a bit dated , my room wasn’t the nicest , dark , not good view and broken door. I also felt charging for the pool towels was cheap , they should have just been given to use free

8.0 / 10.0

A pleasant hotel with helpful staff

Breakfast was good. Buffet style with plenty of options. The location was near the beach front. However the hill it was set on was very steep and the walk back to the hotel was strenuous. Plenty of parking but costs £10 per night.

The rooms were very clean, however the carpets and decorations throughout were in need of refreshing

3.0 / 10.0

Location was good.

Rooms were not together. Rooms were dated and had a musty smell. Walls in the room were covered in visible dust.

9.0 / 10.0

Convenient location for short stay

Traditional hotel good value and breakfast buffet

All ok

8.0 / 10.0

Enjoyed hotel and facilities Entertainment good too

Very good

On first floor but still had to drag our cases up 3 steps and then 12 more. This was not good for 2 pensioners

7.0 / 10.0

Relaxing

Location helpful staff swimming pool

Bed mattress too thin. Having to pay for a swim while a payed guest at the hotel.

3.0 / 10.0

Cheap and dated hotel at expensive prices

Aztec pool complex is nice but all the metal staircases are completely rusted out, steam room not working, staff uninterested just happy chatting amongst themselves Breakfast was ok

The Noise Paper thin walls meant you could hear everything in rooms next door. No control over guests with children using electric scooters in corridors and in the bar area almost knocking drinks out of people’s hands Had to ring night steward at 1.30am due to noise in rooms which was sorted so one good point

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. Enjoy the water!

Is TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

We found 29 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.

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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Hotel in Torquay

Reasons to book

About this hotel

Amenities at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Map of Torquay

Nearby attractions

Available Rooms

Hotel in Torquay

Reasons to book

Map of Torquay

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort pet friendly?

What amenities are available at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

Explore similar stays in Torquay

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