TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort





7.3Good
(309 Ratings)
"Breakfast was very good, swimming pools were great fun and entertainment was good for adults and kids"
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3-Star Hotel
Well priced for this locationPriced under area average
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The charming TLH Toorak Hotel is located 5 minutes’ walk from Torquay’s seafront. With an elegant restaurant, TLH Toorak Hotel features access to a luxury spa, leisure complex, indoor and outdoor swimming pools and a gym.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
7.3Good
(309 Ratings)
"Breakfast was very good, swimming pools were great fun and entertainment was good for adults and kids"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Didn't like any thing very disappointed
Bed so uncomfortable
Only 1 pillow
Rooms not close together
Very noisy room, coming from aircon unit
Heating stuck on
Over looking a skip
Didn't enjoy my stay
1.0 / 10.0
Nothing
The room was full of ants in beds on the sides everywhere
Offered ant powder in beds and on dresser and table
The porter on reception was the rudest man in the world and was clearly on drugs
The beds were like cardboard
Bathroom door was not even attached to hinges
10.0 / 10.0
Breakfast was very good, swimming pools were great fun and entertainment was good for adults and kids
Beds only had one pillow each wasn’t enough woke up few times in the night
9.0 / 10.0
All went well but your heating broke down , wont be negative about that
n/a
8.0 / 10.0
Nice clean hotel with good facilities
Friendly, helpful staff
Very good choice of breakfast in a lovely dining area
Unaware that we had to pay extra for parking.
Cooked breakfast was very good but luke warm or cold
4.0 / 10.0
Location
Dirty, dusty, cleaning wasn’t up to scratch. A very very dated hotel where we shan’t be booking again unless significant changes are made!!
9.0 / 10.0
The staff expressed keep it up good work thank so much
All I say is everything is good
8.0 / 10.0
The pool
The room was a long walk from the bar!
8.0 / 10.0
Swimming pool, period features, close to beach, private terrace
Showing it’s age with furniture, parking charges, no kitchen facilities and restaurant meal disappointing and expensive
10.0 / 10.0
Fabulous location, around a 5 minute walk to the beach. Lovely to walk along the promenade then over to the marina.
The hotel complex I was pleasantly surprised with, some of the reviews talk about cleanliness or out of date, we found the room lovely, with a fabulous sea view, the pools and overall complex very well maintained. The outdoor pool was a bit brisk to start with but if you’re looking for heated pools there’s 2 inside.
3.0 / 10.0
The weather
Poor choice of beers, and lagers
9.0 / 10.0
Very comfortable airy room
Lots of entertainment
Local
4.0 / 10.0
The indoor pools were great and family friendly.
The family room size was spacious.
Hotel and facilities were not wheelchair accessible. There were stairs everywhere and barely any lifts.
The hotels were old, paint peeling off the walls and smelly carpets in the corridors.
The entertainment was also lacking.
7.0 / 10.0
Quirky hotel, absolutely massive complex really near the beach. Great location. Lots for kids to do.
A little dated in some parts but unbelievable value for money.
6.0 / 10.0
The location was brilliant for the event that we had booked for.
Very dated hotel, interior needs bringing up to scratch. Shower head was dirty, towels didn't even cover us, complimentary toiletries was one bottle of refilled hand wash! Bar shut at 10.45 on the Saturday.
No-one spoke to us at breakfast, so no-one knew if we were actually customers. Car park was tiny.
For the price we paid, we did expect better standards.
We would not recommend this hotel or stay again.
8.0 / 10.0
Fantastic location 5 mins from the beach. Great to have 2 pools to choose from, indoor one particularly nice. Not a top notch hotel but not expected for the price. Great value for money. Decent breakfast. Clean.
Nothing i actually didnt like but a few areas would benefit from improving. Beds probably a little old and bathroom needs updating. Water pressure in shower very low.
6.0 / 10.0
The location was good. Comfortable and clean. Friendly staff.
The hotel is very dated and a bit run down. It needs a refurb. No toiletries. Paid for sea view but it was very much in the distance and a small bit between the trees. Front door locked at certain times so you have to call security. Not clear which part of the hotel you book.
7.0 / 10.0
Nice view and breakfast
Very dated windows were in need of replacing
8.0 / 10.0
I thought the breakfast was very good and the staff were 1st class and location was excellent
Price of food in alberts could be a bit cheaper £14 for fish and chips was a bit steep in my opinion.
8.0 / 10.0
We stayed over with our 9 year old son, he loved it for the arcade area and indoor pool. Staff were great and food was good at a reasonable price. Everywhere is getting more expensive now but at least we didn't have to break out the credit card for fish and chips and a couple of burgers.
Looking a bit dated now, as does Torquay in general. Could feel the springs in the mattress and the bathroom was a weird olive colour, which to be fair added to its charm.
6.0 / 10.0
Nice and clean rooms.Good Breakfast and helpful staff
Even though on Booking.com it says Free Parking,but when we got there we had to pay for parking.
The water flow in the toilet was not great,but they were super clean.
10.0 / 10.0
The Toorak is my favourite place for a short break. The room was lovely, food great and staff brilliant. I used the spa and had a relaxing facial.
N/A
10.0 / 10.0
The whole stay was good , staff lovely
5.0 / 10.0
Close to Torquay amenities. Was clean. The pool area was great.
The property needs a lot of maintenance and upkeep. Everywhere is very dated, tired or broken. The windows in our room was letting a full draft in. It needs a full refit.
8.0 / 10.0
Clean and warm room, and comfortable bed, functional bathroom, fantastic breakfast, very pleasant staff
If i were to have stayed longer and been able to use the pool, time was pressured for me - next time hopefully.
7.0 / 10.0
everything was good other than some areas need updating and some TLC. The water pressure in the shower was very poor and only just above a dribble!! it took a long time to have a shower.
See above.
2.0 / 10.0
absolutely nothing to like about the hotel
it was shabby dirty smelly it was like going into a time capsule back to the 1960's the pool area was dirty, the decoration was in a rotten state the bedroom had furniture that should have gone to landfill years ago.the beds was lying on concrete with a plastic under sheets, the windows would open or shut fully. the external decoration was dirty falling off the guttering had more plants in it than the gardens had.
1.0 / 10.0
Nothing to like.
False advertising on tripadvisor meant I drove to the hotel only to have to cancel. “Free parking” is advertised all over tripadvisor. Upon my arrival they wanted me to pay £10 for parking.
Appalling bunch and incredibly rude management team. I am raising their false advertising with trading standards and have told my bank.
Despite their false advertising they still haven’t offered any form of refund or compensation. Luckily my bank and trading standards are there to stop corrupt businesses like TLH hotel.
Everything.
Rude, arrogant and obnoxious manager who refused to help despite them advertising incorrectly.
9.0 / 10.0
The fact that it was large but still the hotels had their individual character
Pools not clean
3.0 / 10.0
Dirty pillows upon arrival of which I have photos of also the windows were sealed shut , I had to get 2 members of staff and nearly midnight to enter my room and stand on top of a table to force the one window open where they were sealed shut and the other window would not even open , the beds were not very comfortable and the bathroom was very dirty including a very yacky shower head
5.0 / 10.0
The amenities for the children; pool, arcade etc was great.
The beds are poor quality, bumpy and the breakfast was poor especially the sausages ( cheap ). Also the breakfast finished at 945 so you felt rushed when you went in at 920 for instance.
1.0 / 10.0
old worn out
needs investment- damp smell more like a worn out retirement home
10.0 / 10.0
Location, adult only hotel, clean comfortable room with sea view, food was amazing,plenty of choice, large portions, friendly efficient staff throughout the hotel .
Having to come home.
7.0 / 10.0
Lovely breakfast & communal areas. Good location
Room was rather shabby apart from bathroom.When we arrived, virtually nowhere to park on entire campus. Eventually able to move from awful space to location behind Toorak. At breakfast had been assigned to a table with large bowls group but staff did sort it
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort. Enjoy the water!
Is TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort?
We found 29 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
