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Mercure Lille Roubaix Grand Hôtel

Property building

7.6Good

(451 Ratings)

"The staff on reception were Excellent, we didn't expect to have to stay in Roubaix and needed a place to stay at the very last minute. they catered to our every need"

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(451 Ratings)

Hotel in Flanders

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Located in the center of Roubaix and a 10-minute drive from Lille, this Art-Deco style hotel features a bar and restaurant, and a playground for children. A sauna and a fitness room are also available.

Amenities at Mercure Lille Roubaix Grand Hôtel

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Flanders

city location on map

Nearby attractions

Parc du Cinquantenaire

Museum aan de Stroom

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(451 Ratings)

"The staff on reception were Excellent, we didn't expect to have to stay in Roubaix and needed a place to stay at the very last minute. they catered to our every need"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(451 Ratings)

Hotel in Flanders

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Flanders

city location on map

Nearby attractions

Parc du Cinquantenaire

Museum aan de Stroom

Available Rooms

About this hotel

Located in the center of Roubaix and a 10-minute drive from Lille, this Art-Deco style hotel features a bar and restaurant, and a playground for children. A sauna and a fitness room are also available.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(451 Ratings)

100% verified reviews

8.0 / 10.0

Safe stay

Cleanliness , location

Not applicable

7.0 / 10.0

Roubaix weekend - mixed feelings

The downstairs bar and lounge area was very pleasant; the selection at breakfast was good. The room (5th floor) was quiet and the room itself was a decent size, we particularly liked the windows which were large and opened wide.

The lady who received us at breakfast didn't smile once and she took us back to reception as she said we hadn't paid for breakfast, which we had and showed her on the invoice. She still refused to let us in. The receptionist confirmed we had paid. Perhaps that was why her manner was quite cold. When we came back to the hotel on Saturday night for a drink before retiring a lovely young lady served us but was unable to make a cocktail and didn't know which glass to use or the quantity of alcohol to pour - she let me tell her and was good natured about this. It is surprising that there was no bar manager there on a Saturday night. When we checked out we weren't asked if we had a good weekend, or thanked for staying there, or wished a good onward journey.

1.0 / 10.0

Wont be going back

Nothing

Worn furnishings, bad smells no uniforms inadequate parking.

7.0 / 10.0

It was a comfortable stay for a business visit - Breakfast was very good

We had a warm and friendly welcome. The welcome area and furniture is very nice. Breakfast was very fresh, hot and tasty with a good variety of options.

The lift area, lift, corridors and bedroom had a musty smell which was a little unpleasant. These areas seem tired and could do with a refurb.

10.0 / 10.0

Exceptional

The staff on reception were Excellent, we didn't expect to have to stay in Roubaix and needed a place to stay at the very last minute. they catered to our every need

5.0 / 10.0

Passable

Small hotel

Room decor old fashioned

8.0 / 10.0

Tom in reception was fantastic, check for our group of 11 was pain free and he could not do enough to help find us a res

breakfast was very good. Tom on reception was fantastic

breakfast staff were a little grumpy

9.0 / 10.0

Good location

Centrally located, beautiful old building. Warm reception.

3.0 / 10.0

Poor

The breakfast was poor

9.0 / 10.0

Very nice accomodation

Friendly and helpfull staff. Delicious breakfast.

8.0 / 10.0

Value for money

Friendly staff. Very welcoming. Spacious room. Generous breakfast

1.0 / 10.0

The place looks like Baghdad

Absolutely nothing

I felt the staff did not care and were willing to fob you off any excuse, we had fire alarms go off in the middle of a sleep and loud music playing until late at night Had a terrible night sleep

8.0 / 10.0

Very good

Check-in process was friendly, no-fuss and convenient. Housekeeping was polite and efficient. Breakfast was great, nice selection with very attentive staff Dinners were tasty and good value despite limited selection

Lift is dark, dated and slow. In need of upgrade More inviting / warmer bar area is needed for people to meet and wait for other guests/friends

9.0 / 10.0

Excellent

Everything the bed was so comfy

I order for a bathtub but I got a shower instead.

7.0 / 10.0

Sadly a bit disappointing , will not stay there again

Most of the staff were very nice , but my French is poor and one member of staff in the restaurant was very dismissive of me The room was not up to expectations for the money I paid . There was a funny smell in the room and it did not appear really clean Despite emailing in advance there was no parking in the underground car park . My car was vandalised outside the hotel , one of my windows was broken . I was told later this is a dangerous area of Roubaix Due to covid I always carry my own China mug , spoon and coffee. My spoon was taken by the cleaner and never returned . The reception staff said they were going to find it , but it never appeared

No parking even though I thought I had pre booked Spoon taken by cleaners and not returned

2.0 / 10.0

Very poor

Nic

No breakfast, no parking, personal dont speak english, the wrong bed, no fridge.

7.0 / 10.0

pleasant stay at Roubaix

Nice building, the hallway /stairway is impressive . Rooms are quite basic, but oke.

Walls between rooms aren't soundproof. breakfast limited (could be due to corona)

9.0 / 10.0

Comfortable hotel

The location, the room, the breakfast and the facilities is comfortable. The staff too are friendly.

Nothing. Everything was great.

9.0 / 10.0

Superb

Clean and nice looking hotel inside

Poor parking availability

10.0 / 10.0

Exceptional

too hot in the room

8.0 / 10.0

Magnifique hotel a l'architecture eblouissante!

Le cadre est incroyable!

9.0 / 10.0

Excellent rapport qualité prix

Superbe hôtel . Très bon petit déjeuner

8.0 / 10.0

bon séjour

Bâtiment avec une histoire Amabilité des personnels Petit déjeuner complet Parking au centre ville propre à l'hôtel

Certains aspects vétustes (parquets usagés au rez de chaussée)

9.0 / 10.0

Vielen Dank für den wirklich schönen Aufenthalt bei Ihnen!

- Sehr freundlicher Empfang und Service - Wunderschöne Lobby - Relativ günstige Tiefgarage - Sauberkeit - Lage

Alles war sehr sauber, auch das Badezimmer, aber die Badewannenverkleidung und andere Stellen waren nicht ordentlich verfugt. Sehr wahrscheinlich findet man auch in Frankreich keine Handwerker mehr.

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