Hotel am Schloss
Top rated by guests





8.2Excellent
(3,025 Ratings)
"The breakfasts was great and the assistance was very professional and kind"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This hotel is located at the foot of the historic Heidelberg Castle. A buffet breakfast is provided each morning and Heidelberg-Altstadt Train Station is a 10-minute walk away.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(3,025 Ratings)
"The breakfasts was great and the assistance was very professional and kind"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The breakfasts was great and the assistance was very professional and kind
No applicable
10.0 / 10.0
the location is 5 star
the staff is super nice
nothing infact
8.0 / 10.0
It was clean, comfortable and well located.
It was all good for us.
8.0 / 10.0
Great proximity to the castle.
Parking was cumbersome
9.0 / 10.0
The location, friendly helpful staff, breakfast, and view from our room.
That the hotel is on the seventh floor above the car park, and can only be reached by two lifts, which are also used by people using the car park.
10.0 / 10.0
Everything
it was perfect
9.0 / 10.0
Absolutely wonderful location. Loved how close it is to the castle and the Pedestrian zone. Very friendly and helpful staff.
10.0 / 10.0
All the staff were warm, welcoming and receptive to requests. They thought there was going to be one person in each room. When I requested the beds to be separated, they sent 2 people to help immediately and re-made the beds. Rooms were immaculate! We had a view of the Heidelberg Castle. Breakfast buffet offered many options! So much to choose from! Everything was delicious! Can't beat the location to Heidelberg Castle and the tram! We thoroughly enjoyed our time here!
9.0 / 10.0
This hotel is in a fantastic location—right by the Castle, the pedestrian path lined with shops and restaurants, and the Christmas markets. Having parking available in the underground garage was a huge plus since we had a rental car. The front desk is staffed 24/7, and everyone we interacted with was polite and very helpful with local information.
Our room was spacious, spotless, and offered a beautiful view of the city. Breakfast was enjoyable, mainly continental, with the added bonus of coffee drinks like lattes, cappuccinos, and hot chocolate. Overall, this is a true gem and I highly recommend it for anyone staying in Heidelberg .
More protein options at breakfast would have been nice.
10.0 / 10.0
Perfect location to visit the Altstadt and the Christmas markets! Easy parking, adorable and quiet room with a beautiful view of the castle, and wonderful staff. So fantastic to be right under the castle!
N/A
8.0 / 10.0
Proximity to castle and old town with Christmas markets. Good simple breakfast
The staff are super helpful and very pleasant - good to interact with.
Small shower.
10.0 / 10.0
Great location
N/A
8.0 / 10.0
great location, nice breakfast
ambience, waited a long time for parking
10.0 / 10.0
The location was great. Was close to plenty of food, super easy access to the castle, and the castle view was great from the room and the staff were super friendly and helpful!
9.0 / 10.0
This is the best location, the funicular to the castle is in the basement of this hotel, it couldn't have been easier, parking was easy as well, we never touched the car until we left, we were so close to everything, we had an apartment arrangement with 2 good size bedrooms, a bath with tub & sink, & the toilet was in a separate room along with a sink & mirror, which I really liked, we had an outside patio area with a phenomenal view of the castle which was directly above us. Breakfast was good, no hot food, typical German breakfast fare, juices, coffee, yogurt, etc
Nothing, it all went very well, no complaints
10.0 / 10.0
Everything was wonderful! Spacious, views from every room, PERFECT location, lovely staff. Will return!
10.0 / 10.0
Upon arrival we were greeted with warmth and kindness from Jasmina. She gave us a wonderful overview of things to do. The hotel has a fabulous view of the castle/fortress. Our room was spacious and clean, very quiet. Breakfast was wonderful.
9.0 / 10.0
Great location. The staff are all friendly and helpful.
No kettle in the room. So had to ask the staff for hot water.
10.0 / 10.0
Right in centre of old town, with large public accessible carpark underneath.
Very pleasant reception on arrival with lovely staff. Loads of info given on arrival
9.0 / 10.0
Fantastic location, the room was very comfortable and we loved our terrace. Breakfast buffet was lovely as was the service. Would highly recommend.
Seeing as the weather was so hot, air-conditioning would have made a huge difference to our stay.
9.0 / 10.0
The staff member at reception on our arrival greeted us warmly and offered us a lot of information to help us enjoy our stay in Heidelberg. Our room was spacious (good for a family of four). I was glad our window did not open on to the terrace, because smokers used the terrace, and I would not have liked the cigarette smoke drifting into our room. The view of the castle from the terrace was just as we hoped for - excellent. We enjoyed watching the castle lights come on at dusk. The location of the building was splendid for simply walking outside and into the heart of the old town. Don't be put off by the hotel being on top of a parking garage! Also, there wasn't any disturbance at the hotel from the funicular that runs to and from the bottom of the building, since it runs quietly and is shielded from view by trees. The breakfast was of good quality and servers were attentive. Every member of the desk greeted us warmly. Books and magazines and umbrellas were available to borrow. We felt very lucky to have enjoyed this accommodation.
It wasn't pleasant to have cigarette smoke, from people on the terrace, drift into the dining area when we were having breakfast. Also, some of the rooms opened directly into the small breakfast dining room, so I was glad our room was located further away, along a corridor. I was hesitant about the hotel entrance being via a parking garage elevator, but that was okay.
8.0 / 10.0
Great location
Bit dated.
9.0 / 10.0
Location is superb, the Hotel is on top of a Parking Garage (12) which also houses the Funicular Railway station that takes you up to the Schloss. The old town is between the Hotel and the River.
10.0 / 10.0
Perfect location! Friendly and very helpful staff !
Nothing
9.0 / 10.0
Location was awesome no one can beat that!
Nothing everything is good
7.0 / 10.0
Central and amenities were good hadn’t realised it has a kitchen!
No aspect but basic and ok for our 1 night stay
10.0 / 10.0
Everything! Location couldn’t be beat!
Clean comfortable room! Delicious breakfast.
Friendly staff!
Nothing
8.0 / 10.0
Central location, good parking (because its on top of a public car park), good views from the roof terrace, good breakfast with a good variety of food. Good English spoken by staff
Nothing much, if I had to say anything it would be the slightly dated rooms.
10.0 / 10.0
The breakfast and staff were great. The hotel location is perfect for the Old Town. The hotel reception was informative and friendly and helpful.
9.0 / 10.0
Great location and staff at reception was excellent. She provided lots of great information.
10.0 / 10.0
Our room was lovely and clean and had a view of the old town rooftops and river. This hotel has parking and also the funicular station directly to the castle, right under the hotel, very convient. The hotel is in the old town and is close enough to walk to every site, including the old bridge and the castle. The breakfast is fresh and tasty. The staff is friendly and recommended a great restaurant, wirtz haus zum spreisel. We enjoyed our visit!
The bathroom is small.
9.0 / 10.0
The terrace had a spectacular view of the city and palace. Great location in the middle of the city center. Breakfast was nice, the staff were helpful.
8.0 / 10.0
Breakfast spread was awesome and varied
7.0 / 10.0
Simple but comfortable, amazing location. Staff was super nice.
Really good breakfast.
Very small bathroom.
3.0 / 10.0
Super nice staff!!!
Great location!!
Room way to small!
Furniture and design mediocre!
Bathroom smelly and old !!
10.0 / 10.0
very friendly,helpful staff. Super location
-
10.0 / 10.0
The staff is amazing, very helpful and proactive.
-
10.0 / 10.0
Large rooftop garden with a view of the town and castle. Very convenient to walk to the "Old Town" from the hotel. Great parkade adjoining the hotel with easy access to the elevators. Great breakfast buffet with very attentive staff.
Parking fee at 20 Euros PER DAY was very expensive. We would have appreciated free parking included in the hotel price !
We notified the staff about the dust bunnies under the bed. After the vacuuming was done ( not properly ) there was still schmutz coming out from under the bed.
10.0 / 10.0
Absolutely amazing could not get a better location. Right under the castle and right at Altstadt. Breakfast perfect and view from rooftop over castle stunning!!
10.0 / 10.0
Great location in old town and located at base of funicular for mountain ascent. Parking a bonus as hotel located on top of underground car park!
nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel am Schloss. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel am Schloss pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel am Schloss?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
