Hotel-Restaurant Hackteufel
Top rated by guests

8.9Excellent
(950 Ratings)
"The staff first and foremost made me want to plan come back here again soon. They were so helpful and kind. My daughter and I struggled to make it down in time for breakfast, in fact showing up with o..."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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This stylish, family-run hotel and restaurant is located in the heart of the romantic city of Heidelberg, directly between the Heiligengeistkirche church and the Old Bridge.
Free WiFi/internet
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(950 Ratings)
"The staff first and foremost made me want to plan come back here again soon. They were so helpful and kind. My daughter and I struggled to make it down in time for breakfast, in fact showing up with o..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The hotel is in a prime location. Both the breakfast and the dinner at their on-site restaurant were absolutely delicious. The staff were exceptionally friendly and welcoming. Although the building has a long history, the rooms are well-maintained and didn't affect the quality of our stay at all.
For those driving, I recommend parking at P12. The hotel provides a partial parking discount, which is a nice little bonus to save some money.
10.0 / 10.0
The staff first and foremost made me want to plan come back here again soon. They were so helpful and kind. My daughter and I struggled to make it down in time for breakfast, in fact showing up with only 3 minutes left. They didn’t rush us and allowed us time to eat.
The location right by the Old Bridge was perfect. It was very easy to find our way back to the hotel each time we ventured out. It was really nice having a restaurant right downstairs as well.
10.0 / 10.0
The hotel is in a perfect location. The staff were extremely nice and helpful. The room was perfect for 3 people, spacious with a table, fridge, towel warmer and complementary beverages in the room. Beds were very comfortable
Nothing
10.0 / 10.0
Absolutely great place right in the centre of the old town. Easy walking access to everything. Safe, quiet & very comfortable!
We loved everything!
8.0 / 10.0
Can’t get more perfect location, right in the heart of the historic district, close to all, restaurant one of the finest in town, staff (shout out to Dennis, awesome dude!) was the best, only minor complaint would be the tiny bathroom and foul odor whenever flushing the toilet, but everything else was outstanding. Very traditional German style hotel and restaurant.
Bathroom
10.0 / 10.0
The room was amazing! The staff was outstanding! The breakfast was incredible! Amazing stay and experience!
Can't think of a thing! It was an awesome stay!
10.0 / 10.0
We enjoyed our stay at Hackteufel. The staff was freindly and helpful. The breakfast was very tasty and had everything we wanted. We had lunch and dinner at their restaurant. It was delicious. The location was around the corner from the Christmas market and the main shopping street. We highly recommend staying here.
Everything was great.
10.0 / 10.0
The location is perfect and the staff is friendly and very helpful worth the price.
Tv was too small
8.0 / 10.0
Nice room and excellent location for a one night stay.
There was no onsite parking. There could have been a better description as to how to locate and acess the adjacent public parking garage. The public parking was, however, well located and the location provided great acess to the Heidlburg Castle.
9.0 / 10.0
Amazing location! Clean and quiet room.
10.0 / 10.0
The location was excellent. The staff were very friendly and extremely helpful. The beds were comfortable. The room was spacious.
10.0 / 10.0
A lovely old character-full family run hotel in the Aldstadt (with an elevator) with a fabulous restaurant downstairs. We had dinner there twice & both times the food was delicious - good hearty German fare, no tweezer food, thank goodness. Staff were warm, welcoming & hospitable. Our standard double room was compact, clean & comfortable, great shower pressure. Great location close to restaurants, bakeries, good coffee, the Neckar River & shops. We absolutely loved it.
Nothing not to like. Perfect in every way.
7.0 / 10.0
Great location in alt Stadt Heidelberg. Stored our bicycles during our stay and stored our luggage after check out. Interesting historical building. Good food in restaurant.
Hot water was not available due to a malfunction of the boiler.
10.0 / 10.0
Super German, super clean, and super staff says it all for this traveler in Heidelberg.
Area is in the middle of the action so just understand it is touristy.
10.0 / 10.0
Room was exceptional for the price. Loved the private balcony. Excellent location near everything
Nothing
10.0 / 10.0
We were given the best room, right at the top. View of the castle and very tidy and comfortable room with huge bathroom. Right in the middle of the old town near the castle. Absolutely perfect.
10.0 / 10.0
Close to everything
Parking was tough but we made it work
10.0 / 10.0
My expectations were high based on previous reviews—and I was still thoroughly charmed by our stay at this lovely family-run hotel.
There were three of us, but the room was more than spacious enough for us and all our luggage. I especially appreciated the entry room before the main sleeping area, where we could store jackets and shoes. It also housed the bathroom door, which meant nighttime bathroom trips didn’t disturb the rest of us—unlike other triple rooms we stayed in.
The beds and bedding were extremely comfortable. I had been concerned about potential street noise, but was amazed at how completely the sound disappeared once the windows were closed. The AC kept the muggy nights perfectly comfortable.
The room included a small refrigerator (tucked inside the desk cabinet) and thoughtful touches like complimentary wine, water, gummy bears, and earplugs. I’m a light sleeper and didn’t even need the earplugs!
We had dinner and breakfast at the hotel restaurant—both meals were delicious and absolutely worth it. The hotel is right in the heart of the old town, with the Old Bridge visible from our window.
The staff were a true delight—helpful, kind, and a pleasure to interact with throughout our stay.
Nothing. I wanted to move in.
8.0 / 10.0
The terrace with our room was fantastic! The location is really good - right in the centre of the old city (Altstadt). The room was really spacious. We also had a view of the castle from the bedroom window, which was a nice extra.
The staff were all very friendly and helpful - especially the guy doing the breakfasts!
Bathroom could be updated - all a bit plastic.
I’ll never understand the point of this ineffective mini-fridges with no ice-making facility! Especially given the price!
There were no cups in the room even though there was a kettle, which seemed a bit slack but reception gave us some immediately so not a problem.
6.0 / 10.0
lovely clean big room
some staff in restaurant rude, others not. also it isn't really a hotel - it is a restaurant with rooms.
9.0 / 10.0
The room was spacious, with a/c. The location is right in the centre of the city, which is a mainly pedestrian area. The food was excellent traditional fare, and the staff were all very helpful.
I would have liked an on-site car park.
9.0 / 10.0
Location and staff
10.0 / 10.0
It was right in the middle of everything- convenient and fun. The atmosphere was really fun. Very authentic German.
It was a little hard to find by car, once we located it we were given a map to a parking garage.
9.0 / 10.0
Small bathroom but great water pressure
Great air conditioning
Staff was superb
Nothing
9.0 / 10.0
Excellently situated in a picturesque street in Heidelberg's old town. The hotel exudes old-world charm and its popular restaurant is both atmospheric and 'gemutlich'. The staff are friendly and we would have no hesitation in booking again if we return to Heidelberg.
Can't think of anything.
10.0 / 10.0
Location in aldstadt is perfect. The staff and the manager are so kind and helpful. Also the food for breakfast and dinner were delicious.
Nothing! Wonderful
9.0 / 10.0
We stayed two nights in this very clean, great location hotel, the reception staff speak perfect English and were very helpful and kind. Our room #7 is a good size with a long counter and enough closet space for clothes. The bathroom is a little tight but clean with excellent shower. Breakfast is bountiful, excellent coffee and table already set up for us in the morning, which is a nice touch for the hotel guests. This is a perfect location for walking and hiking in the surrounding areas of the old town and hills, and we would love to stay here again.
None
10.0 / 10.0
I liked everything about the place. The internet was a bit sad from time to time. That’s the only setback.
8.0 / 10.0
Reception greeting were really welcoming. Rooms were spacious. Breakfast was very good. Isabel and Dennis were exceptionally helpful.
The only downside was that the attitude of the waiter and waitress in the evening restaurant.
9.0 / 10.0
Fantastic location, great dinner, super friendly staff and v cost effective.
Breakfast wasn’t fantastic but that’s my only possible complaint
10.0 / 10.0
The hotel is located in the heart of the city, and is wihin walking distance of restaurants, tourist attractions and Christmas markets. Our room faced the interior, so we didn't hear any noise from outside. The room heating was good; we didn't feel cold. Breakfast was delicious, offering a variety of options. The staff was very friendly. If you're traveling by car, you can park at P12, which is just a few minutes' walk away and the hotel offers a discount coupon for parking there.
Everything was OK in our stay.
10.0 / 10.0
Perfect location right in the middle of the Alstadt. We had the terrace room which was amazing. View of the castle and perfect weather.
If you check out early. There is no one there to help you. There should be a key drop box.
9.0 / 10.0
Great location and cozy mood.
There is no option for 4 people's families. So we have to book two rooms. As a result, a little bit expensive.
8.0 / 10.0
Great location 1 minute walk to old Bridge and main square and great restaurants all around, young fella on reception was very helpful and had excellent English
Bit of noise outside some mornings
10.0 / 10.0
Comfortable room. Excellent location. Over a busy street but we never had issues with noise at night. Staff was pleasant and helpful. Breakfast was great. All in all a nice stay.
10.0 / 10.0
Location, traditional style of the dining room, the staff.
Nothing
10.0 / 10.0
Very clean, excellent location, exceptionally friendly and helpful staff
all good
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel-Restaurant Hackteufel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel-Restaurant Hackteufel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel-Restaurant Hackteufel?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, balcony/terrace, and wifi/internet.
