Rafaela Hotel Heidelberg
Top rated by guests





9.2Outstanding
(1,375 Ratings)
"Every thing was great, room, staff and location."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theater and university. Heidelberg Castle and Heidelberg Zoo are also less than 1.2 mi away.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.2Outstanding
(1,375 Ratings)
"Every thing was great, room, staff and location."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Loved the little reading nook/sitting bench near the window. Also the staff were incredibly sweet. When we first got there, they gave us complimentary coffee drinks and and drink vouchers for the next morning. I love that there is a large resting area for the guests in the mornings/evenings in the restaurant. It was nice that they provided complimentary glass water bottles.
The shower door didn’t fully prevent water from leaking on the floor.
9.0 / 10.0
breakfast was great!! Lots of choices and left satisfied each morning!
Breakfast items weren't replenished in a timely manner.
8.0 / 10.0
Lovely hotel in ideal location close to centre. Good breakfast and very hospitable staff.
Lack of secure parking for our motorcycle.
6.0 / 10.0
It was in a nice location.
1- parking situation was not clear until we were there and there was no parking, so we had to park in a parking garage overnight, which was 6 min driving, which made it pretty hard to take the bags in and out and make sure nothing is left in the car. 2- basement room: we got a basement room, which was no where in the description when we were booking, this was very upsetting. 3- you could not just show up to your breakfast, you had to book your time, and even with that, when we got to our table they told us that there will be a group arriving and we should make sure to leave in 45 min.
9.0 / 10.0
Parking not included. You must pay.
7.0 / 10.0
A quaint boutique hotel in a good area and walking distance to the castle and old town. Staff was very friendly and the breakfast was good. We even got a complimentary drink when we arrived and had access to the mini bar at no charge. The bed was very comfortable and the room was clean upon arrival. Great shower as well. IF the AC worked, my review would have been a 9/10.
NO AC. The room was clean but a bit noisy and stuffy as we had no air conditioning. It was noisy because we had to sleep with the window wide open. We were only there for one night and came back from our walks in the evening so we had no idea the AC was not working until later.
8.0 / 10.0
Great location opposite an historic, tidy square. Good acoustic windows so even though people stayed on the square drinking at the bars until late, we we never disturbed. Comfortable beds. Air conditioning. Friendly staff and a nice breakfast.
Small room with no place for luggage. It would have been nice to have a bed with space underneath to hide our suitcases. The bathroom is open onto the room, probably because there is not enough space for a swing door, and we didn't like this.
9.0 / 10.0
The location was great! Loved the farmer's market in the squre across from the hotel. Lots of great local bars and restaurants nearby. Walking distance to many great Heidelberg attractions. Loved the neighborhood!
9.0 / 10.0
Staff very friendly and helpful,nice neighbourhood of the hotel, very neat hotel
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8.0 / 10.0
Location
Entrance procedures
8.0 / 10.0
The location on the little square was great
The staff were all super helpful and lovely. It’s run by a great team
Would be nice to have the ability to make a coffee in my room.
10.0 / 10.0
Every thing was great, room, staff and location.
9.0 / 10.0
The staff was very nice and accommodating .The room was clean. Located in a very nice residential area that was only about a thirty minute walk to the historic center.
The room was small for 2 people
10.0 / 10.0
Sorry that I wrote wrong reviews before. This is a great hotel in great location with great customer service.
8.0 / 10.0
Close to city centre and trams. Outside hotel there are good options for bars and restaurants
9.0 / 10.0
The staff were the friendliest I have ever encountered in Germany. The rooms are small but have everything you need. It is very clean and in a super convenient location. The little square across the hotel offers a great selection of breakfast options and bars in the evening.
The photos don’t do it Justice.
The glass doors in the bathroom are an interesting design choice. To be fair, this seems to be a trend in Germany these days.
8.0 / 10.0
central location , clean , friendly staff
no hotel parking , rooms are a bit small , no coffee machine or kettle in the room .
8.0 / 10.0
Good location, can be preferred for short stays.
8.0 / 10.0
nice hotel, beautiful and clean room , comfortable and impeccable
well decorated, very pleasant
no privacy with bathroom
only a glass door
10.0 / 10.0
wonderful staff, excellent room
9.0 / 10.0
The hotel is ideally located in a quiet neighbourhood, lots of cafe and restaurants near by, walking distance from the town center. The room was very comfortable and spacious with a big window. The staff was great as well! We will stay here again.
9.0 / 10.0
Very quaint, quiet and in a beautiful part of town.
As staff were wonderful
10.0 / 10.0
everything was perfect!!!
10.0 / 10.0
This was my favourite hotel in our travels in Europe. When we arrived staff gave us complimentary parking vouchers to allow us to leave our car nearby on the street for our 3 day stay. We also received complimentary drink vouchers. Our room overlooked a pretty square with plenty of eating/drinking opportunities and a twice weekly food market. The room was spotless clean, bed comfy, and quiet area at night. Big thanks to the friendly, helpful staff
10.0 / 10.0
This hotel has been completed to a very high standard. The rooms are well designed and very comfortable. that he breakfast was excellent and the staff were exceptionally friendly
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Rafaela Hotel Heidelberg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Rafaela Hotel Heidelberg pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rafaela Hotel Heidelberg?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
