Hilton Heidelberg
Top rated by guests





8.5Excellent
(1,858 Ratings)
"My executives both had a very comfortable night's sleep and enjoyed staying at the hotel. Location was great for the conference they were attending too."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This 4-star-deluxe hotel provides stylish accommodations, a 5-minute walk from Heidelberg's historic Old Town. The Hilton Heidelberg offers a 24-hour gym. Free WiFi is provided.
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(1,858 Ratings)
"My executives both had a very comfortable night's sleep and enjoyed staying at the hotel. Location was great for the conference they were attending too."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
Location and cleanliness.
The staff messed up the reservation, and gave one of the room that ı reserved to someone else. She was insisting that someone with the same name checked in. We had to work hard to convince her. It took 30 min for her to arrange a room. On the checkout it was a similar mess all the costs were messed up. They even charged the costs twice. In order to apologise they gave the parking free. I would have expected better trained staff . Also the breakfast place is very small, hard to find a spot and kitchen cannot cope . We had to wait 15 minutes for pancakes!
9.0 / 10.0
The hotel is easy to access by bus from the train station, but is also walkable to the historic centre of Heidelberg. Rooms were very spacious, breakfast was excellent, and we had a very pleasant dinner in the restaurant on the evening we arrived.
5.0 / 10.0
nice location
We requested a room a month before arriving at the elevator to be next to it, unfortunately they gave us a room very far from the elevator and when we informed them they unfortunately did not pay
10.0 / 10.0
My executives both had a very comfortable night's sleep and enjoyed staying at the hotel. Location was great for the conference they were attending too.
None.
9.0 / 10.0
Good location, clean spacious room, helpful staff. Good facilities.
10.0 / 10.0
Lovely hotel in an excellent location with one of the best buffet breakfasts I have experienced.
Nothing.
8.0 / 10.0
The accessibility to the town, ease of booking and quality of the accommodation , staff and exceptional food. We have used Hilton before and its the reason we return. Simply put .. its great
While the bed was fantastic, it was smaller than we thought it would be from the photos. Just the size of the bed on your sight might have been better.
10.0 / 10.0
Everything! Especially the friendly staff, Despina who was at reception helped us SO much. With any info we needed for our stay, places to eat. Transport etc. in fact we decided to stay another night because of her. Also the hotel and room was really modern and lovely comfortable double beds and big shower and bathroom. Loved the hand wash and lotion!
Nothing.
8.0 / 10.0
Yes, breakfast was superb
Missing of a desk in the room, and minibar
10.0 / 10.0
Nice and comfortable rooms. Amazing breakfast. Renovated, good gym.
10.0 / 10.0
Excellence
Nothing to note
10.0 / 10.0
everything
the entrance to the hotel is small
9.0 / 10.0
Very nice rooms, got given a free upgrade. Good location, in between the town and the trainstation. Great gym, has all the equipment you need. Fast internet.
Bathroom gets wet from the shower cause the glass screen is too short. Not good food at the restaurant, paid 30+Euros for a tiny chicken breast with some soggy vegetables.
9.0 / 10.0
Nice hotel with great restaurant
Hotel was a bit far from the main attractions
7.0 / 10.0
Close proximity to the old town, staff members were nice and helpful, room and common property in the hotel were very clean. Free upgrade and non alcoholic beverages in the fridge.
Breakfast was very average, noting to special, I can say same for the room to. Even with the free upgrade I could not notice wow factor. Something was missing, it’s a Hilton…right?
9.0 / 10.0
- The staff was very nice and offered proactive help and advice. They even will give you food recommendations.
- They gave us a free upgrade which was unexpected.
- The breakfast was a bit expensive but very varied.
- The room was comfortable and clean. I also wasn’t able to hear any neighbors or annoying sounds.
- The bed was described as a queen size but felt smaller.
- Early check in would be nice to have but I understand it isn’t always possible. The staff was nice and let us leave our luggage in a safe space.
- There are no amenities that justify the price for the stay, although the rooms are nice and so are the rest of the areas.
10.0 / 10.0
gorgeous room, modern clean, great bed , superb shower, aircon worked perfectly , free juice and water in the minibar, parking on site, superb breakfast. Walking distance to the castle , bars and cafes
7.0 / 10.0
Clean, pretty good location, nice breakfast, convenient free parking
The desk clerk was very pleasant but made several mistakes.
8.0 / 10.0
One of the most silent hotel rooms I have stayed at. Good variety of breakfast choices.
We needed to ask specifically for a plain water at breakfast. When asked, a small glass was brought. I would have expected water to be an obvious choice for many guests, especially kids.
10.0 / 10.0
Great hotel, great staff.
Excellent and stylish hotel, very clean comfortable and quiet room, great and full breakfast (as well as the place), free underground parking.
The behavior of the staff impressed us and made us feel as welcome as we feel when we are greeted and hosted by our dear friends.
All the staff were impeccable but we would like to give special mention to SIMONE. Sensitive, friendly, with excellent knowledge and targeted answers to our questions, ready to help us effectively. She made reservations and found us places to eat and visit. Simone, thank you.
I highly recommend it.
Οne or two hangers in the bathroom
9.0 / 10.0
Location, breakfast, friendly staff
Could have open space area protected from the rain. The lifts may be a problem ,shaking going down but not so high building anyway 🙂
7.0 / 10.0
breakfast
location: evening many police sirenes
9.0 / 10.0
La chambre était propre et confortable et le personnel était très agréable. Hôtel très beau.
La vue sur les travaux et le parking un peu cher.
9.0 / 10.0
Tehokas huoneen viilennys.
Kapea vuode
10.0 / 10.0
Sehr schönes Hotel und Personal sehr nett
Da Essen im Restaurant
9.0 / 10.0
Etablissement très bien situé non loin de la Haupstrasse, qui permet de commencer la découverte de cette magnifique ville qu'est Heidelberg. Equipements au top. Personnel très aimable, serviable et efficace.
9.0 / 10.0
Das Frühstück war sehr sehr gut!
Das die Klobrille nicht sauber war.
10.0 / 10.0
Çalışanlar güleryüzlü, konforlu, temiz ve ikramlar çok güzeldi. Kendimizi çok rahat hissettik.
9.0 / 10.0
El personal muy amables
Mucho ruido un día en el desayuno porque había un grupo grande de clientes
9.0 / 10.0
het was een zeer prettig verblijf. de vriendelijkheid vasn het personeel en de producten en gerechten waaren voorttreffelijk
eigenlijk niets
10.0 / 10.0
- l'amabilité du personnel
- la décoration, que ce soit les chambres pu les parties communes, mention spéciale pour le restaurant
- le buffet du petit déjeuner copieux et varié
- le parking qui mène directement à la réception de l'hôtel
- la machine à café dans la chambre (surclassement offert)
Rien :-)
8.0 / 10.0
Hotel sehr modern ausgestattet.Rezeption sehr freundlich.
Roomservice hat leider nicht funktioniert.Kissen könnten bequemer sein.
9.0 / 10.0
Άνετα δωμάτια , καθαρά με πολύ καλό στρώμα.
Ευγενικό προσωπικό .
Πολύ καλό γυμναστήριο.
Άριστο πρωινό.
Δεν είχε κέντρο ευεξίας spa ή πισίνα.
10.0 / 10.0
Ausstattung und Lage
SPA und Hallenbad
9.0 / 10.0
Sehr hilfsbereites Personal,
wir haben uns rundum wohl gefühlt
7.0 / 10.0
Das Hotel liegt günstig am Rande der Innenstadt, die Einkaufsbereiche sind gut zu Fuss erreichbar. Wir hatten ein Zimmer im 4. Stock mit Blick auf die Stadt. Die Ausstattung des Zimmers war gut, das Bett bequem.
Der Frühstücksbereich war überfüllt, sodass entspanntes Frühstücken nur bedingt möglich war. Da wir in der Nacht das Fenster gekippt hatten, mussten wir bis gegen 5 Uhr am Morgen Lärm von Jugendlichen in Kauf nehmen, vermutlich von der Baustelle nebenan
8.0 / 10.0
Sehr freundliches Personal, das Frühstück war sehr gut, frisch, ausgewogen und abwechslungsreich.
Das Hotel liegt zentral, aber die Umgebung sind zwei große Verkehrsadern. Parken war leider etwas schwierig weil alle Parkhäuser belegt waren.
9.0 / 10.0
Grosszügiges Zimmer mit bequemen grossen Betten.
Sehr gutes Frühstücksbuffett in schönem Saal
Wenige Minuten bis in die Altstadt
Nettes Personal.
An einer Hauptstrasse ( dafür zentral, öv direkt daneben)
9.0 / 10.0
Tutto molto bello, la stanza con due grandi letti, pulita e silenziosa. Il bagno un po' piccolino ma completo di tutto. Comodo garage sotto l'hotel. Deliziosa la colazione. Brava e gentile la collega alla reception... mi sembra si chiami Delphine.
Hotel lontano dal centro città ma comunque raggiungibile con una bella passeggiata. Presenti tre canali tv italiani ma non funzionanti, Peccato!! Calcolata una cauzione sulla camera senza che ne fossi informato (me ne sono accorto dopo aver ricevuto un sms dalla mia banca). In seguito ho ottenuto spiegazioni alla reception.
7.0 / 10.0
Mooie locatie en entree, lekker bed en goed ontbijt
Badkamer klein en slappe douche straal, steeds koud en warm. Trappen vanaf kamers niet goed te vinden.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Heidelberg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Heidelberg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Heidelberg?
We found 28 amenities for this rental. This includes business facilities, airport transportation available, concierge services, free wifi/internet, and free parking.
