La Résidence

Great location, air conditioning, fridge in the room, friendly personnel.

Old carpet and room key is still a metal heavy key

Central location in Lyon close to transport. Walk to most sights. Room was large for France (it was an Accessible room) with renovated bathroom. Aircon was individually controlled in the room - a lifesaver in the heat.

Beds are quite firm but that is subject to individual teste. Not all parts of the hotel had been renovated, the hallways smell musty.

the AC was fantastic in a very difficult heatwave and the room was very quiet. The staff was extremely accommodating and friendly

the AC was not on when we arrived at 16:00 so it took a long time for the room to cool down

The location is excellent and very central, making it easy to explore the city on foot. The staff at the reception were nice.

It fell far short of the standards I expect from a 3-star establishment. While the location is central, there are significant issues that need to be addressed. The room maintenance was quite poor. The curtains were visibly dirty and I was greeted by several moths flying around the room. The soundproofing is virtually non-existent; the street noise is extremely loud and I could hear every footstep from the neighbours upstairs. This creates a dilemma: if you close the window, the room develops a noticeable smell, but if you open it for fresh air, the noise makes it impossible to relax. ​ Despite the hotel stating that toiletries are provided, there were none in the room. For a 3-star hotel, these basic essentials should be a given. The breakfast experience was the most concerning part of the stay. I witnessed a staff member handling food—specifically moving cheese from one plate to another and rearranging it—with her bare hands. Additionally, on the 19th, the yogurts provided were already at their expiration date. While the breakfast was "okay" in terms of variety, these hygiene and freshness issues are hard to overlook. Compared to other 3-star hotels, La Résidence has a lot of catching up to do. Between the poor soundproofing and questionable food hygiene practices, I would find it difficult to recommend this hotel until significant improvements are made.