Hampton By Hilton Freiburg





7.6Good
(5,528 Ratings)
"Superb hotel and staff in a decent location on the outskirts of the city centre. Rooms are well kept and clean and nothing is too much trouble for the staff if you have any queries"
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Hampton By Hilton Freiburg is located in Freiburg im Breisgau, 0.8 mi from Freiburg’s Exhibition and Conference Center and 0.9 mi from Freiburg Cathedral.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(5,528 Ratings)
"Superb hotel and staff in a decent location on the outskirts of the city centre. Rooms are well kept and clean and nothing is too much trouble for the staff if you have any queries"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
The location, perfect for my transit
Beds are very uncomfortable and rooms are incredibly hot.
1.0 / 10.0
Nothing. Rooms smelly and carpets very dirty.
Had to change due to bad smell.
Rooms very dirty. And I went for breakfast day to check out. Was 9:30am they entered my room despite Do Not Disturb being hanged on the door.
8.0 / 10.0
The Location and the Breakfast
There is just a big room for three people but not for familys
For the price I expected more
8.0 / 10.0
All Ok
All Ok
9.0 / 10.0
Overall good hotel experience - they seem to know the deal..;)
9.0 / 10.0
Excellent
8.0 / 10.0
Very nice new hotel, the breakfast was good, the room was cosy and clean. The gas station was also near the hotel :)
There was no mini fridge in our room.
8.0 / 10.0
Clean room and hotel. Good breakfast!
Parking too expensive - Hampton Inn parking is normally free elsewhere and given this hotel is out of the city centre, they should consider offering free parking to their guests.
7.0 / 10.0
Location on outskirts on town good when driving
Disorganised ! Had to make up our own bed in room , booked for 3 persons , only got 2 of everything ☹️
8.0 / 10.0
A perfectly comfortable, clean, perhaps ordinary hotel. Everything works. The breakfast is all good. Location is pretty good and there are plenty of facilities in walking distance.
4.0 / 10.0
Location was nice.
We booked a baby bed but did not get one even after asking again and receiving a promise that we will get one. We had to pay extra for parking which was not stated before staying at the hotel. The staff were rather slow and relaxed in responding.
3.0 / 10.0
There is nothing to be impressed.
As a patron of the globally renowned Hilton hotel chain, one naturally expects impeccable service and unwavering support. However, my recent stay at a Hilton property left much to be desired.
Upon discovering that the hair dryer in my room was non-functional, I promptly reached out to the reception for assistance. To my astonishment, I was informed that there were no available hair dryers for exchange or provision. This response was deeply perplexing, as one would assume a basic amenity such as a hair dryer would be readily accessible. The lack of alternatives, despite the possibility of spare hair dryers in other rooms or provided by the reception, left me utterly surprised and disappointed.
Furthermore, the quality of breakfast offered fell below expectations, lacking the variety and standard one would anticipate from a hotel bearing the prestigious Hilton name.
Additionally, despite prepayment for parking, I encountered an issue with the barrier upon departure, necessitating an inconvenient return to the reception for resolution.
Despite providing my company details and requesting an invoice accordingly during check-in, this request was overlooked during check-out, resulting in further inconvenience and repetition of providing my business information.
Moreover, the language barrier encountered with some receptionists who could only communicate in German hindered effective communication and detracted from the overall guest experience.
Furthermore, the prolonged check-in and check-out processes, attributed to the operation of only one reception desk, led to extensive queues and wait times, reflecting a lack of efficiency and professionalism uncharacteristic of the Hilton brand.
In summary, my experience at this Hilton establishment was marked by a series of disappointments and inconveniences, highlighting significant areas in need of improvement. As a patron of a globally renowned hotel chain, such shortcomings are not only surprising but also deeply dishear
1.0 / 10.0
We order twin room with 2 beds. When we got to the hotel we got a room with a single bed.
We were told they had a problem with orders and were overbooked.
4.0 / 10.0
Hotel location is good
comfortable bed
The view from the room was good
The dustbin had trash in it when I checked-in!!
The shower head was in poor condition
no spoons along with tea/coffee maker
9.0 / 10.0
all fine, room clean and comfortable. Breakfast was fine too!
room was not ready at said time but wasn't a problem
9.0 / 10.0
The room was spacious, nice bathroom, water boiler, TV, great room!
The location is rather far from the city center.
10.0 / 10.0
Superb hotel and staff in a decent location on the outskirts of the city centre. Rooms are well kept and clean and nothing is too much trouble for the staff if you have any queries
N/A
8.0 / 10.0
Easy check-in and good level of service
Room was big and clean and modern.
8.0 / 10.0
Very small room for 3 ppl. I've stayed in other hotels with sofa beds and they were way more spacious. There was no space to keep 3 suitcases. The sofa bed for the 3rd person was very uncomfortable. It sank in the middle. The bathroom was good and clean. There was no food in the hotel restaurant after 6PM. The buffet breakfast was very standard. Nothing too great. The lobby was great! Location was decent.
Sofa bed - very uncomfortable. Sank in the middle. Room too cramped for 3 ppl when the sofa bed is put out. The queen/twin bed was also small for 2 adults
9.0 / 10.0
Very tasty and high-quality breakfast!
There were 3 of us, but mostly there were 2 towels.
5.0 / 10.0
Breakfast and location
Check in was terrible. Arrived at midnight and spent 30min waiting and there was only one client in front of me. Experienced staff just left the hotel during that time and whole hotel was left to one new hotel staff! Breakfast was great, but full seating area, hard to find a place to sit.
6.0 / 10.0
Reception staff was very accomodating in order to compensate for the delay in room cleaning (room was "clean" by 1715).
- We weren't informed in advance that there were delays in check in.
- We booked a room for three people, but the sofa bed was neither made nor were there sheets on it.
- There was a long, brown hair in the shower before anyone got to use the shower, made the cleaning job look shoddy.
10.0 / 10.0
Everything , the facility, location , cleanliness etc etc
None
6.0 / 10.0
The location is ok
The service was not good at all
8.0 / 10.0
Breakfast
Extra bed on triple room less confortable than main bed, room is the same as for double and it is not reflected in price (room price increased 60%)
8.0 / 10.0
the breakfast was vast and had anything you could wish for. the room was spacious enough and clean.
it's too far away from the city centre but that's OK, we knew that beforehand.
8.0 / 10.0
A very comfortable and modern hotel, slightly outside city, but it's easy enough to get a tram in.
The car park is not big enough, and was full when we arrived, so we ended up being advised to park in the car park of the bakery opposite - which worked out fine, but it felt a bit awkward.
7.0 / 10.0
The staff are nice and the location is also good.
The towels are old with ripped sides and smells not so nice. Lack of tissue papers in the toilet.
8.0 / 10.0
The breakfast was fantastic and staff were very nice, in spite of complications at arrival. And breakfast until 11 suited us too.
The computer system was glitchy and we had to try 3 different rooms until we found an empty one...
7.0 / 10.0
Hotel location
Room Housekeeping need improvement
8.0 / 10.0
Typical hotel. Clean, fine breakfast, easy to navigate. There was a nice playground right outside the door for our son to play in which was great. Decent pizzeria and grocery store about a 5 min walk from the property.
Far from the city but worked fine for us as we were just stopping through on a road trip.
8.0 / 10.0
Breakfast: great
Bathroom: great
Bed: good
A restaurant in the hotel would be appreciated
8.0 / 10.0
Location is so so. Breakfast was great. Beds comfortable. Room and bathroom clean. Parking on site OK. Staff friendly. Outside was a bit messy, people left drink bottles in doorway at standing smoking area, not cleaned up in the morning.
Should have outside seating areas for smoking. Was expensive.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton By Hilton Freiburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton By Hilton Freiburg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hampton By Hilton Freiburg?
We found 26 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
