Palace Hotel
Top rated by guests





8.9Excellent
(1,951 Ratings)
"Our beautiful private terrace, large complimentary breakfast and the large bathroom with wonderful shower were the pros for sure."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Set on Viareggio’s seafront, Palace Hotel features a rooftop terrace with panoramic views of the Tyrrhenian Sea and the Apuan Alps. Rooms have an old-world design and WiFi is free throughout.
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Shared living spaces
Laundry services
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(1,951 Ratings)
"Our beautiful private terrace, large complimentary breakfast and the large bathroom with wonderful shower were the pros for sure."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Our beautiful private terrace, large complimentary breakfast and the large bathroom with wonderful shower were the pros for sure.
Room itself (not bathroom) was a bit small.
8.0 / 10.0
Lovely hotel right in front of the carnival and front. Wonderful breakfast.
10.0 / 10.0
The beauty and authenticity of the hotel
10.0 / 10.0
Typical classic Italian hotel.
Great room and views!
10.0 / 10.0
The location is excellent, on the main shops and restaurants right along the coast of the Mediterranean.
Only one staff person working in the roof-top restaurant took a disliking to us for some reason. I didn't it let it spoil the wonderful time we had and how kind and helpful the reception staff were.
10.0 / 10.0
Breakfast as sensational.
Perfect location across the road from Beachfront promenade.
The most glorious sunset bar & restaurant.
A magnificent hotel and stay and would highly recommend!
Only a short 10 min easy flat walk from train station for day trips to Lucca, Pisa, Florence etc
Excellent location
9.0 / 10.0
Nice hotel and great location.
Our room 309 had unpleasant bad smell ,especially in the evening time. We had to open a window to get this smell out.
9.0 / 10.0
Location, equipment, staff.
No pool and garden.
7.0 / 10.0
The location was wonderful
The room was so hot and the A/C was not working as it should
7.0 / 10.0
The location of the Palace Hotel is excellent, perfectly positioned mid-way between the main promenade and ideal for a walk to bars, restaurants and beach areas whether going 'north' or 'south' of the hotel. The hotel staff, without exception, were wonderful - in particular all of the team managing breakfast (which incidentally is of a very high standard) -, and were helpful throughout our 6 night stay. The roof top terrace certainly met expectations and was a super place to begin the evening with pre-dinner drinks - the views as the sun goes down were especially memorable.
It is difficult to assess value-for-money given the area is generally a higher cost resort to enjoy - however there were one or two things we thought would have enhanced our stay given the accommodation rate. A pre-arrival e-mail promoting the renovation and enhancement of the hotel meant our expectations were a little higher than that experienced. A couple of examples, our bathroom/shower was a little tired and hadn't been very recently updated and the stairway carpet was worn/dirty and somewhat contrasted with the rest of the hotel areas. The one surprise was the cost of bed/umbrellas at the beach area for which the hotel advised in advance they had 'special rates' with the operator - on return home we found the rates were the same as the club web-site.....
9.0 / 10.0
We stayed in Palace Hotel's apartment, which was perfect for a family of four with one toddler, as it gave us the benefits of the hotel, but also the space and privacy of an apartment. The staff at the hotel were all super friendly and helpful, the rooms were clean and comfortable, and the location could not be better. We would definitely return.
Nothing
10.0 / 10.0
Breakfast was amazing with every possible choice you could want. The staff were so helpful and nothing was too much trouble. The location is perfect and the sunsets on the veranda are breathtaking
Our room was at the back of the hotel, a little small and slightly shabby
8.0 / 10.0
Breakfast was great, location was amazing, room was very comfortable and spacious with nice bed and bathroom. Staff were lovely.
Didn’t like the fact you had to pay extra to use the beach next to the hotel or had to pay for a beach towel. The air conditioning unit was old and ineffective so we needed to use a fan.
9.0 / 10.0
The art deco style was amazing, the reception and breakfast area in particular, it felt very decadent.
The roof top terrace was a perfect place to have a sundowner. Location right in the centre of the best part of the promenade.
8.0 / 10.0
Location was great
Room furniture too old fashioned
9.0 / 10.0
Location and full of character, beautiful decorated, smells amazing. Breakfast was fresh, lots of choice and high quality produce.
10.0 / 10.0
Great location and a lovely room! We booked a sea view room, which was lovely and a good size! There was a good choice at breakfast with a selection of hot and cold food. The rooftop bar is worth a visit, as it has lovely views of the sea! It is right on the front and in a perfect location.
9.0 / 10.0
The staff
9.0 / 10.0
In particular the lovely personal welcome from the lady at reception and the spacious rooftop terrace.
Unfortunately we had a couple of issues in the restaurant on our first night, but I will put some of it down to the language barrier (on our part)?
8.0 / 10.0
Roof top resturant was amazing foor was absoultley lovely and reasonably priced
Was expecting room at front with sea view said they werent part of hotel
9.0 / 10.0
This was a wonderful stay, in a clean, comfortable and well located hotel. The staff are exceptional with wonderful hospitality ensuring our every need was met, and beyond. A special mention especially to Stefano on the front desk in this regard, and the lovely ladies in the breakfast room who greeted us with lovely smiles every morning. The food was very tasty and fresh every morning, in a lovely atmosphere. I felt very safe at the hotel travelling only with my daughter, and we felt that we were looked after really well. I do hope we can return again!
Nothing
9.0 / 10.0
Fourth time for us here. Staff was very kind, with our small greyhound too!
Room was spacious, clean and cleaning staff was very flexible and professional. But the terrace is always the best part for me. I loved working with an incredible sea view :)
Will surely come back here soon!
During our stay, there was some maintenance work done in the terrace for two days and I would have apprecaited knowing this before. Not a bid deal tho!
10.0 / 10.0
The rooftop terrace and restaurant were to die for, really stunning
5.0 / 10.0
Very ambitious property but refused to ship forgotten tee shirt inside Italy.
It’s very unusual for 4 star hotel
Very ambitious but not excellent customer service
10.0 / 10.0
The location was spot on
10.0 / 10.0
It was close to everything. The hotel staff was always very kind and helpful. The food was excellent and tasty. The hotel room clean and comfortable.
10.0 / 10.0
The hotel was located straight across from the beach - fabulous room with large terrace. Breakfast was great and food in the roof top restaurant amazing. Staff couldn't be more helpful.
Nothing
9.0 / 10.0
Location
Rooftop bar
Breakfast
The friendly and helpful staff
Nothing
8.0 / 10.0
Helpfulness and friendliness of Staff
Seafront location
Room
More variety in the dinner menu (we were on Half Board Terms
The hotel's own facilities on the beach were easily accessible but quite expensive Eur 25 for two deck chairs and a small parasol. The similar facilities for the other seafront hotels beside ours made a large part of the beach feel crowded
9.0 / 10.0
staff were very helpful and very friendly
room a bit small but that's understandable given location
8.0 / 10.0
the location to the beach and town. we ate at the restaurant one night and were pleasantly surprised by the delicious food . Breakfast was beautiful and the staff was excellent. conscious of the details to make each guest feel cared for.
6.0 / 10.0
•Location great✅
•Breakfast great✅
•Public areas (lobby, breakfast room, upstairs bar area) great✅
•Room (air conditioning didn’t work, floors not cleaned properly..gritty, furniture, fittings, decor in need of refresh)❎
•Staff great✅
Additional comment: the upstairs bar area was booked for a function on the Thursday night we stayed.. perhaps a voucher and recommendation to a similar venue would be appreciated for those guests not attending the function.
The room in need of updating..and floors not properly mopped in a while..everything was gritty.. felt the need to wear the slippers.
9.0 / 10.0
Great location with a lovely roof top terrace. Access to a beach club for the beach. Friendly staff and large rooms.
9.0 / 10.0
good location
lovely breakfasts
cleanliness
staff friendly
nothing
the hotel pool at the partner beach club was not open -
however we found a great alternative close by
would highly recommend IL SOLE pool and beach
7.0 / 10.0
Close to beach ,shops ,bars and restaurants
Staff at reception were not very helpful, welcoming or forthcoming with information about the area
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Palace Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Palace Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palace Hotel?
We found 29 amenities for this rental. This includes business facilities, airport transportation available, concierge services, free wifi/internet, and free parking.
