Altstadt Hotel Krone Luzern
Top rated by guests





8.6Excellent
(1,787 Ratings)
"Really good location"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Weinmarkt Square in the heart of Lucerne’s Old Town, Altstadt Hotel Krone Luzern offers free WiFi and a traditional restaurant with a summer terrace.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(1,787 Ratings)
"Really good location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
staff are fantastic and we look forward to staying there soon again!!!
not much to say about that
10.0 / 10.0
Really good location
10.0 / 10.0
Brilliant location, cosy, warm, beautiful room and the very friendly, helpful lady on the front desk :)
9.0 / 10.0
Location location location
Small lift
8.0 / 10.0
Brilliant location in town…you can walk so easily to shops & restaurants
The dark furniture in the room especially the watdrobe makes it difficult to see where things are
10.0 / 10.0
Great location! Valet parking is super easy and quite competitively priced. Staff all so kind
Nothing, was all great
10.0 / 10.0
Great location and wonderful staff. In the historic old town. Very convenient.
8.0 / 10.0
Strategic
Nil
10.0 / 10.0
Location
Location and cleanliness
8.0 / 10.0
Stayed 1 night with my teenage boys. Perfectly positioned. Clean room with comfortable beds. Held our luggage for the day so we could look around. Good value for money. Friendly staff.
Breakfast quite expensive .
9.0 / 10.0
Accessible
Nothing to complain
8.0 / 10.0
Location
Driving directions to hotel
10.0 / 10.0
The rooms were very large. The location was perfect for walking to most the shops and restaurants. The staff was top notch. Literally everyone from the cleaning staff, to the breakfast servers, to the front desk were incredibly nice. We had my dog with us and they were all so kind to her as well. The rooms were very clean. The view in our room of the streets of old town were so nice. Mini bar was fully stocked.
The shower was a little small. And there is no conditioner provided so being your own.
6.0 / 10.0
Great location
So noisy outside starting at 5-6am. Ask for room not facing the street where construction begins at 6am and we heard workers rolling carts on cobblestone even before that.
7.0 / 10.0
Centrally located, No AC, construction nearby and noise too loud early and had to sleep with windows open, bathroom was old and dated
8.0 / 10.0
Large room, good rate from booking. Com
9.0 / 10.0
The hotel has a lovely location right in the old town, on a beautiful square that feels almost like a fairytale, and it’s only about 10 minutes’ walk to the railway station. The room wasn’t very spacious, and the wallpaper and curtains felt a little dated, but overall still perfectly fine for a comfortable stay.
The breakfast was good and tasty, though the variety could have been a bit wider.
9.0 / 10.0
Great location and breakfast, helpful staff
Small rooms
6.0 / 10.0
Great location, clean rooms and friendly staff.
The TV did not show any channels, it’s a smart TV but I wasn’t able to watch any streaming services like Netflix, the wi-fi only worked in one corner of the room, the telephone in the room did not work and I was unable to get the coffee machine to work even though I filled the water tank.
8.0 / 10.0
Centrally located hotel, we got a room upgrade and our request accommodated. Great breakfast. Friendly staff made us feel really welcome. Luzern was amazing, thoroughly recommended. Price was excellent for Switzerland.
Single beds were a bit narrow, but I saw this all over Switzerland. The left luggage space was open, we had concerns about leaving luggage there in case members of the public could walk in.
9.0 / 10.0
The location was excellent and was right in the heart of Lucerne. It was close to most of the activities nearby and also to the Lucerne train station. The staff was helpful and very friendly, including the kitchen staff. I would recommend guests utilize the breakfast; it was very nice.
Although there was a small fan in the room, having a pedestal fan would help with hot summer days, as it can get quite hot in the rooms. It would also be nice if the mini fridge items were free to the guests.
8.0 / 10.0
Location
In a heat way and there was no A/C. We asked for an additional fan and were abruptly told we only get one fan.
10.0 / 10.0
The location is amazing, in a little square in Old Town, with anything you could need close by. The room itself was very comfortable and clean and had plenty of room for our family of four. We happened to be in town during a city festival and we were right in the middle of the action. Because of the city festival, we were unable to leave the windows open all night without it being noisy, but the trade off was worth it. We listened to the crowd singing down the street and found it charming. It was lovely.
The room was a little warm, but it was super hot during the day so that was expected. The fan provided did good work to help that issue as well.
9.0 / 10.0
We had a family room for our family of four. The room had 4 twin beds but one bed was in an alcove creating a separate room. The room was clean, spacious and very comfortable. We were on the fourth floor and there is no air conditioning but the hotel provides fans and with the window open it was comfortable in the summer heat. The hotel is in an excellent location, in old town just a short block from the river. We would definitely stay here again.
9.0 / 10.0
The location was perfect. The room was excellent and the staff and facilities were very good.
Nothing really. Luzern was too hot.
7.0 / 10.0
Convenient valet parking service available and a lovely location, right in the old part of the city.
Sadly, the central location meant it was very noisy overnight. Good quality soundproofing thanks to the double glazing helped, but it was very warm in the room with them all shut. The hotel had suppled a good quality low-noise fan which helped a little.
7.0 / 10.0
Location parking pillows
Driving car in thru walking zone a little stressful.
7.0 / 10.0
Location
Outside of the building has a beautiful facade and is well taken care for. But… so disappointing the moment you step into this hotel. Inside the communal area’s it looks old and tired. Same for lift, hallway. Old, stained and tired. Room was a single with a window. (Numer 43? 4th floor) Very, very small for 200 francs a night without airco or breakfast. Coffee machine & 4 capsules were provided and appreciated. A small table fan was also provided.
9.0 / 10.0
The location and facilities
The bed is a bit small as a single bed
10.0 / 10.0
The location was wonderful, the room was beautiful. The people were very nice
The noise level was NOT quiet, the room was toasty. The breakfast was just ok. Very frustrating since we had a car, to find parking.
9.0 / 10.0
Great location! Comfortable room.
Price was high for the level of accommodations. But seems to be on par with area
8.0 / 10.0
Location in old town, easy walk to train station. Able to store luggage before & after check in / out. Very nice breakfast available 23 francs
We didn’t dislike anything.
10.0 / 10.0
Central location. Breakfast is great! Rooms clean and comfortable. This was our second stay the hotel. Would absolutely do again if we visit Luzern again.
7.0 / 10.0
The hotel is centrally located in the Old Town of Luzern, making it a perfect starting point to explore the Old Town, the Marina, and the surroundings on the other side of the river Reuss. There are many restaurants and cafés available in the area.
The room was a four-bed room - two two-bed bedrooms would have been better. The room itself was rather small and without air conditioning.
Breakfast was standard, nothing special. Prices in Switzerland are about double comparable prices in Germany. Beach areas on Züricher See or Zuger See are more accessible and better developed than on the Vierwaldstätter See around Luzern.
10.0 / 10.0
Convenient to the train station and just a very nice/clean property.
No dislikes!
9.0 / 10.0
Location was phenomenal!!
Front desk gentleman wasn’t super friendly. I felt like I was inconveniencing him. Breakfast girl was lovely!
8.0 / 10.0
Location and breakfast
10.0 / 10.0
Staff were friendly and helpful. The hotel was clean and the room cleaned daily. Nice large shower. Great location in Old Town, and within walking distance to train station or tram stop. Restaurants of various cuisines close by. Very safe area.
Breakfast was not included for us but there is a Coop close by with many take away items.
5.0 / 10.0
Room was not serviced. Toilet was not cleaned. No drinking water in the room. Bath towels were smelling bad. Baggage storage area is outside the rooms in an open area. Anyone can grab others bags. Too expensive breakfast. Asked $26 per person. Too small elevator where only one person with a bag can fit.
8.0 / 10.0
Super location in old part of city. Faces onto lovely cobbled square and is close to the Chapel Bridge, the river and restaurants and cafes.
Brewed coffee machine was very good.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Altstadt Hotel Krone Luzern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Altstadt Hotel Krone Luzern pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Altstadt Hotel Krone Luzern?
We found 16 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
