Hotel Des Alpes
Top rated by guests





8.7Excellent
(1,786 Ratings)
"Everything just perfect 🤩"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The 3-star Hotel DES ALPES is ideal for city travelers. It is located directly on the Reuss River in the picturesque, car-free old town of Lucerne right next to the world-famous Chapel Bridge.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,786 Ratings)
"Everything just perfect 🤩"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great location. Upgraded to a room with a little balcony and amazing views.
Room small and very basic but clean and comfortable.
9.0 / 10.0
excellent location. we had a small balcony with vies across the river and the chapel bridge. in the old town with lots to see and places to eat. breakfasts were good. great choice
nothing really
10.0 / 10.0
Everything just perfect 🤩
Nothing
10.0 / 10.0
Everything was very nice ,
10.0 / 10.0
The location was amazing! We could walk to most of the tourist sites and loved being right on the water.
The room was small and the shower was TINY! But it was all clean and worked well for our short stay.
9.0 / 10.0
Lovely a la carte breakfast. Perfect location, quiet room, I’ll surely come back again for my next business trip.
Everything was fine
10.0 / 10.0
Great location clean hotel and wonderful view of the chapel bridge
8.0 / 10.0
The location is perfect
The elevator, it was too small and there is no stairs to lower level
10.0 / 10.0
Location was perfect
n/a
9.0 / 10.0
There was a good variety of menu choices in the hotel restaurant. The food and beverage vouchers provided made the meals more affordable. The wait staff provided excellent service.
9.0 / 10.0
The location and view from the room (selected river side) was unbeatable. The train station is walkable and this is located in town. The rooms have been updated recently and is appreciated for a historic property. There are umbrellas to borrow which is very helpful! The breakfast was delicious and good service and can’t beat the view!
The food credit was provided per person which encourages you to use the restaurant and I wonder if the cost would be lower without it.
9.0 / 10.0
Top location, inviting and stylish, great condition throughout, good breakfast.
Noise transfer between rooms, charged on arrival when paid in advance despite querying at the time.
8.0 / 10.0
The location was amazing next to the lake , close to the center and train station and bus stop. Breakfast was great freshly made, stuff friendlily and happy. Price quality ratio very good.
10.0 / 10.0
Internet
10.0 / 10.0
Our room was wonderful.Comfortable bed very clean. WE had a Great view out our window of the mountains the Train station and the bridge. Our breakfast was always very good. The eggs were very fresh. The staff was amazing.
Nothing
8.0 / 10.0
Great view of the Chappel Bridge
All was great
10.0 / 10.0
Location was amazing! Close to everything, including train! The restaurant was excellent and service was wonderful. The front desk staff was very helpful.
Hard to get in and out of the bathroom! It's very small.
10.0 / 10.0
We loved our stay hotel Des Alpes. We were lucky to be upgraded to a larger room so there was plenty of space. We spent a lot of time on our balcony overlooking the lake and the Chapel Bridge. The staff were very friendly and helpful and the room was comfortable.
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9.0 / 10.0
Loved the balcony that overlooked the chapel bridge. Gorgeous view! The room and bathroom was small, but bigger than I anticipated which was good. The room got hot so we had to keep the balcony door open throughout the night. We stayed mid October. Great location and staff were great!
We aren’t on vacation to watch tv, but we like to do so when going to bed. We can normally find 1-2 channels that are English but there were none
10.0 / 10.0
Location and beautiful views.
Nothing
10.0 / 10.0
Location was absolutely perfect. Room, view and restaurant were terrific. Staff was very helpful and friendly throughout. In fact Arbesa at the desk saved our trip when a tour operator cancelled on us last minute … she showed us how to do the exact same tour (the whole reason we came to Lucerne) on our own and it was a day to be remembered!
10.0 / 10.0
The view, the location, the room, the staff....all exceptional!
Everything was perfect!
8.0 / 10.0
Location is very significant in the sense, tourist spots like, lake Luzern, Chapel bridge etc, all are adjacent to the property; on the other hand, main rail station is also within walking distance. Room size is reasonable. Did not experience breakfast.
Full time staff was not engaged at the reception desk, & therefore, no one was found available after 10PM to note down our wakeup call!
9.0 / 10.0
Location, cute hotel, had what we needed. Great breakfast, amazing staff
8.0 / 10.0
Location
The parking of the car was very expensive and directions were not that clear
10.0 / 10.0
The location was absolutely perfect. Very nice room with upscale modern bathroom. The reception staff, especially Sarah, was welcoming and informative. The breakfasts were perfect with excellent waitstaff.
Nothing!!
10.0 / 10.0
Location. Friendly staff. View of river and mountains. Food in restaurant.
Shower is small and pressure/flow is low.
9.0 / 10.0
The breakfast and location right on the river were amazing. Best in Lucerne Staff was polite and helpful. Espresso maker in the room was a bonus! Would stay again!
6.0 / 10.0
Location and view were ideal. The food in the restaurant was good and had a nice outdoor seating area.
The room was small, bathroom even smaller with a very small shower stall. The room furnishings were old and the bath towels were thin and coarse. The balcony that I paid extra for barely fit two people. Staffing of restaurant were surly.
10.0 / 10.0
Location was awesome, comfortable beds,friendly staff
The only thing that would be an improvement would be climate control for warm nights
10.0 / 10.0
Directly on the river by the covered bridge. All walkable. Super friendly and helpful staff.
10.0 / 10.0
Lovely hotel in a great location very close to the Chapel Bridge. The staff on reception were friendly and helpful so we enjoyed our stay here. The room was a good size but the shower a little small. Comfortable bed and very clean. Nice bonus was the voucher for free drinks at the hotel restaurant.
Smallish shower. Nothing else.
10.0 / 10.0
Location was amazing. We received vouchers for breakfast which was perfect for our needs. Wherever view room had stunning views.
7.0 / 10.0
Pleasant staff. Great location - easy to get to from train station & waterfront.
No air conditioning. There was a fan to cool & we slept with the windows open.
8.0 / 10.0
The hotel is in a fantastic location and the breakfast was lovely.
8.0 / 10.0
Great location and views
Unseasonably warm and no A/C make for hot sleeping conditions
7.0 / 10.0
The location was great and we had a room with the chapel bridge view.
The room was very plain. The staff were not very warm and friendly.
10.0 / 10.0
Exceptional hotel, the location, the staff, the facilities, the room. Just perfect
10.0 / 10.0
I enjoyed the staff being so helpful. We were able to check in early and got a room upgrade. It was stunning location and very close to the train station which made leaving early in the morning easy.
nothing here stands out to me as something that I did not like. We really enjoyed our stay. I would stay again.
8.0 / 10.0
Ideally located hotel, our room had a direct view of the Chapel bridge (Kapelbrug). The hotel has 3 stars but we would give it 4. It was really nice and clean and comfy. The reception lady was great and very helpful.
The hotel is on the expensive side, and the restaurant prices were also quite high. Unfortunately, the service we experienced from one waiter felt a bit disengaged, which impacted the overall breakfast experience.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Des Alpes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Des Alpes pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Des Alpes?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
